VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Hospitals & health facilities

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All Canterbury district hospitals and health facilities are listed on this page. South Canterbury district hospitals can be found on www.scdhb.health.nz

19 health facilities.

Christchurch Hospital

Emergency Department at this hospital

Visiting hoursServicesParking

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Christchurch Women’s Hospital

Emergency Department at this hospital

Visiting hoursServicesParking

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Akaroa Health – Te Hauora o Rākaihautū

  • 2 Aylmers Valley Road, Akaroa
  • Phone: 03 304 7004
  • General Manager: Jenni Masters

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Ashburton Hospital

Visiting hoursServicesDirections

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Burwood Hospital

  • 300 Burwood Road, Christchurch 8083
  • Patient enquiries 03 383 6836

Nearest Emergency Dept is Christchurch Hospital 

Visiting hoursServicesDirections

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Canterbury Health Labs

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Chatham Islands Health Centre

  • 6 Hospital Road, Chatham Island 8013
  • 24/7 Emergency Phone: 03 305 0035
  • Phone: 03 305 0035
  • Manager: Sally Lanauze

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Christchurch Outpatients

  • 2 Oxford Tce / 245 Antigua St, Christchurch
  • Reception: 03 364 0490

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Darfield Hospital

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Ellesmere Hospital

  • Ellesmere Hospital, 25 Cunningham Street, Leeston
  • Phone: 03 324 3415

Visiting hoursDirections

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Hillmorton Hospital

Nearest Emergency Dept is Christchurch Hospital

Visiting hoursServicesDirections

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Kaikōura Health (Te Hā o Te Ora)

Visiting hoursServicesDirections

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Kurawaka: Waipapa Community Birthing Unit

  • Kurawaka: Waipapa Community Birthing Unit, 238 Antigua Street, Christchurch
  • Phone: 03 364 4950

Directions

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Oromairaki Community Maternity Unit

  • Oromairaki, Selwyn Health Hub / Toka Hapāi, 3 Norman Kirk Drive, Rolleston
  • Phone: 03 335 4555

Directions

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Oxford Hospital

Visiting hoursDirections

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Rangiora Health Hub

Nearest Emergency Dept is Christchurch Hospital

Visiting hoursServicesDirections

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The Princess Margaret Hospital

  • Cashmere Road, Christchurch
  • All Enquiries: 03 337 7899

Nearest Emergency Dept is Christchurch Hospital

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Tūārangi Home (Older Persons Care)

  • 270 Cameron St, Allenton, Ashburton 7700
  • Phone: 03 307 8467
  • Manager: Margaret Sutherland 

Visiting hoursDirections

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Waikari Hospital

Visiting hoursDirections

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Page last updated: 1 September 2022

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