Feedback Form

Complaints and positive comments provide us with an opportunity to continually assess and improve our service.

Please use this form to send us a patient complaint or send us your positive comments/experiences.

Complaints process:

  1. Your complaint will be acknowledged to you within five working days of receipt.

  2. We will endeavour to investigate your complaint within 20 working days from the date of acknowledgement. You will be informed if this will take longer and the reasons this is neccessary.

  3. Where extensive investigations are required, you will be kept informed in writing at monthly or at agreed intervals until the matter is resolved.

Find out more about the complaints process and how to address any concerns about your care in the patients and visitors section.

Instructions for use

  • Fields marked with * are required.

  • Make sure you select the correct Hospital / Facility from the menu below.


Reminder: Before submitting your feedback, have you selected the right hospital/facility from the list above?​

Please note

Feedback form queries (complaints,
compliments and suggestions) are
not monitored over weekends, after
office hours and during public
holidays​.

If you have an urgent query please
contact the hospital or service​
directly.

Page last reviewed: 13 January 2017
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