Eligibility for publicly funded health services

​​​New Zealand has a world leading health system which makes most services available free (or subsidised) to people who meet the eligibility criteria.

Some people in New Zealand don’t qualify to have these services paid for by the New Zealand Government and are required to pay for their healthcare.

The Ministry of Health has an Eligibility Checklist which we use at the Canterbury District Health Board. The checklist is only a guide. For more details on each question and advice on information you need to provide to prove your eligibility, see the “Guide to Eligibility Criteria” on the Ministry of Health website at www.moh.govt.nz/eligibility.

The Canterbury District Health Board has an eligibility team who can assist with any patient enquiries. If you have any queries, please email    stacey.hosking@cdhb.health.nz or antoanette.dupreez@cdhb.health.nz.

What should I bring if I need to prove my eligibility for publicly funded healthcare?

To make sure we have the correct information, we recommend that a patient brings with them:

  • Passport, including permits and visas

  • Birth certificate (if born in New Zealand or Australia) or

  • Confirmation of citizenship or

  • Confirmation of permanent residency or other residency status

  • Photo identification (if no passport)

How do I pay?

If a patient is admitted, the eligibility team will confirm a patient’s eligibility and discuss the cost of treatment and payment while the patient is in hospital. A patient will be invoiced upon discharge.

We do not invoice Insurance companies. The insurance coverage is between a patient and their insurance company. We expect the patient to pay us and claim it back from their insurance company.

Outpatient services are required to be paid in advance. Payments can be made at the Accounts Receivable Office on the Ground Floor of Christchurch Hospital. When you pay you will be issued with a receipt which you will be required to present at your appointment.

​The cost of treatment for non-eligible patients

To assist non eligible patients, we have provided a list of general hospital 
treatment fees. 

Fees are subject to change and not all treatment fees are listed. If you have 
any queries, please email 
stacey.hosking@cdhb.health.nz or antoanette.dupreez@cdhb.health.nz.

Non-Eligible Patient Christchurch Hospital Campus General Fees (350kb​, PDF)​Fees are valid from 01 July 2015 to 30 June 2016​​

​Methods of payment

Direct Credit Payment Option

Westpac Bank, 2 Show Place, Addington, Christchurch 8024, New Zealand
Account Name: Canterbury District Health Board | Account Number: 03 1592 0154760 00
Swift account: WPACNZ2W  (to be used if making payments from overseas)
[Please use your Invoice Number and Customer Number as reference]

Credit Card Payment Option

If you wish to pay by Mastercard Or Visa, please email: stacey.hosking@cdhb.health.nz , with the following details:
Card Type, Card number and Expiry Date

Please note: A patient needs to be eligible at the time they receive health or disability services for those services to be publicly funded. Eligibility is not retrospective. If a person becomes eligible after accessing services, that eligibility is not backdated to those services. 

We thank you in advance for your understanding and cooperation.

More information

Interpreter / translator service

An Interpreter Service is available for people who do not speak English as their first language. Please ask for an interpreter from the nurse in charge of your care. For more information about the interpreter service see the "Your stay in hospital" page.

Eligibility for publicly funded health services
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Page last reviewed: 31 January 2017
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