News and information

​​​​​​​​​Frequently Asked Questions​

​Can I park at the Hospital?​

No, unless you have a mobility parking permit, and then only in the designated area in the front of the Hospital. The back of the site is closed to ALL public traffice - pedestrian and vechiles. Access to the rear of Christchurch Women's is for ambulances only, including the neonatal ambulance and the St John shuttle.

How do I get to th​​e Hospital?

Mobility parking for patients is provided at the front of the site for use by mobility card holders only. Overall on site there is more mobility parking spaces than there were before.

There will also be more wheelchairs available for people to use.

New mobility parking for staff will be located near Hagley Outpatients.​

​Get a friend or family member to drop you off and pick you up in the drop off area in front of the main reception.

Park at the Deans Ave car park and catch the free shuttle.

See the Parking Page for more details on each o​f the above options​

How will elderly/infirm patients access the main entrance?

It will be best for them to be dropped off by car at the main entrance. On site, assistance will be provided by our orderlies and volunteers for anyone who needs it.

There will also be more wheelchairs available for people to use.

Will the building contractors be able to park on site?

No. Contractors are being asked not to park their personal vehicles on or near the site, but of course they will need to bring equipment on site (in vans, etc). During the main construction it's estimated that around 500 or more contractors will be on site. 

What is happening with the blue car parking building? Why can't anyone use it?

The blue car parking building on the corner of Antigua and Tuam Streets has been off-limits since the earthquakes – it's too damaged to be able to use safely. When it is eventually taken down, it will have to be done very carefully to avoid adverse effects on surrounding sensitive activities (such as the Canterbury Labs).

​​​PUBLIC PARK AND RIDE

Can you explain the park and ride system?

The Park & Ride operates from the Deans Ave (old sale yards) car park. This is a 15 - 20 minute walk to the Hospital through Hagley Park. Parking costs $5 for the day (there is a 50c fee for using your credit card. If you pay by cash you need coins. The machines don't take notes.)

Once you have parked and paid for the parking you can catch the free shuttle that runs between the car park, Hagley Outpatients and the Hospital main reception every 15-20 minutes.

Is there somewhere at the Deans Ave carpark for the public to wait out of the weather (important for elderly people)?

Yes. A container converted into a seating area with sliding doors is available at both the Court Theatre and at the Brewery site.

Will wheelchair patients be able to use the park and ride buses?

The shuttles are not suitable for people with wheelchair mobility. If people think they will have trouble getting into or out of a shuttle, they will be asked to please get a support person to drop them off at the main entrance, where a volunteer or orderly will help.

Will car seats for children be provided?

The shuttles do not provide car seats. Parents are responsible for providing a suitable car seat for their children and making sure that their children are properly belted in. A secure area will be provided for parents to store their car seat once they get to hospital.

Several other shuttles drop off at the hospital. Will they drop off and pick up in the same way?

Not quite. North and South Canterbury Health Shuttles, and the Cancer Society Shuttle, will be asked to use the front entrance of the hospital.

Will there be toilets at the Park & Ride?

Yes, there is a portaloo available for use.

​Where will I be able to park my bicycle?

Bike parking will be provided around the site. Current estimates are that 80 more bike parking spaces will eventually be created than currently exist.

The new bike parking will not be card access or covered. Bike parking at the front of the hospital will be covered by a security camera.

Where will I be able to park my motorbike?

The area currently used for motorbike parking in front of the ambulance bays will still be available. There is also space near to Hagley Outpatients.

Motorbikes and bicycles are left on site at their owner's risk.

​​RIVERSIDE EXIT

Is it true that the Riverside exit on the Lower Ground Floor is now a fire exit only?

Yes. This is for public and staff safety and for infection control reasons. The road at the rear of the site will be used for deliveries and for construction traffic only. Once construction begins there will be no pedestrian or car access over the Rolleston Bridge. Patients and staff will have to enter and exit via the front main entrance.

If there's a fire, where do we go?

The Riverside door is now on a "fire drop", which means it opens automatically in the event of a fire and will be a fire exit.

Most of the existing fire assembly points for the hospital remain the same. 

The fire services team has produced new maps of assembly points to distribute for wards and staff areas.

Can people still get into the park?

There will still be pedestrian access into the park along the river, across one side of the Rolleston bridge. Please follow the signs.

Where will people be able to drop off hospital equipment?

They will be able to drop off at the main entrance to the hospital (many people already do this). The orderlies will then make sure the equipment gets brought back to the right department.

​​​TAXIS AND BUSES

Where will taxis wait?

Taxis will still be allowed on site but only to drop off and pick up.

The taxi rank is on Oxford Terrace.

The taxi call phones in the main reception area will still be operational.

Can buses be diverted to come onto the site?

No. Buses would not be able to get under the building canopies on site.

​​​​MOVING CLINICAL SERVICES

When is Hagley Outpatients moving?

Hagley Outpatients was designed as a temporary and reusable structure. Some of it will eventually be reused at the Rangiora Health Hub. We do not have a date yet for moving of this building.  

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Page last reviewed: 28 July 2016
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