Christchurch Hospital is the largest tertiary, teaching and research hospital in the South Island of New Zealand and provides a full range of emergency, acute, elective and outpatient services. In addition, Christchurch Hospital has the busiest Emergency Department in Australasia, treating more than 83,000 patients a year.
There is only mobility parking on-site at Christchurch hospital, however patients and visitors can use a FREE hospital shuttle service from Lichfield Street Car Park building at 33 Lichfield Street.
To contact a hospital departments or ward, call general enquiries and ask for a department. Alternatively some direct phone numbers are listed on Wards & Departments page.
Parents can visit children’s wards at any time.
Christchurch Women’s Hospital visiting hours are different from the visiting times indicated above.
Private Bag 4710
In a medical emergency, call 111 and ask for an ‘ambulance’.
We welcome your feedback about our services and your experiences at Christchurch Hospital.
Note: We are unable to provide medical advice by email. Please contact your doctor or the person in charge of your medical care.
General information for people visiting a hospital in Canterbury.
ATMs (Westpac, BNZ)
Bank of New Zealand
Chapel & Chaplains
Disability car parking only
Food & drink vending machines
NO PARKING at this hospital
Pharmacy / Gifts
Shuttle bus to car park
Taxis / Telephone
Disabled & Visitor toilets
Visitor information reception
WiFi (Free to use)
You should expect to pay for car parking as there are very few free car parks near the hospital. There is on-street or paid car parking around Christchurch hospital, but no parking on-site.
The Canterbury DHB’s popular Christchurch Hospital and Christchurch Women’s Hospital shuttle service now runs from the Christchurch City Council’s Lichfield Street Car Park building at 33 Lichfield Street.
The car park at 33 Lichfield Street is opposite the Justice Precinct. It is not The Crossing car park, which is operated by Wilsons and is further down Lichfield Street.
Note: This is the only shuttle service run by the CDHB. Please make sure that you get on the correct shuttle bus when you leave the hospital. Our buses are clearly marked with the Lichfield Street destination.
If you are a patient; you can be taken by car to be dropped off at the hospital main entrance, there is a car DROP-OFF ZONE for patients outside Christchurch Hospital main entrance.
Volunteers are on hand at the car DROP-OFF ZONE during the day to help people to find their way to appointments.
There are wayfinding maps at all lifts, and staff at hospital main reception inside the hospital entrance can help you with directions to your destination.
Your driver can make use of the free shuttle bus service to come back to the hospital, or arrange to come back to the DROP-OFF ZONE later to collect you at an agreed time.
If you are a mobility parking permit holder you can park in one of the designated mobility car parking spaces located outside the front of Christchurch Hospital.
Many buses stop right outside Christchurch Hospital in both directions – towards and away from the city centre.
Check www.metroinfo.co.nz for more details of bus routes and timetables.
Taxi’s are available outside Christchurch Hospital main entrance, off Riccarton Avenue.
A taxi stand is also located on Oxford Terrace near the Christchurch Hospital Emergency Department.
There is bike parking outside the main hospital entrance for staff and public use. See travel map for bike parking locations.
Note: Bike parking is at the owner’s own risk, please remember to lock your bike securely.
If you are staying in hospital for several days you may be eligible for a cheaper parking rate, please speak to the nurse in charge of your care about parking options.
If you receive a Christchurch City Council parking ticket after being unavoidably detained at a hospital appointment you may be able to have the fine cancelled.
To obtain a patient parking fine waiver form; ask at the hospital main reception, or phone 03 378 6398 to request a form by post. Note: We cannot guarantee the parking fine will be waived.
A general patient and visitor pick up and drop off zone is at the Christchurch Hospital main entrance off Riccarton Avenue.
Christchurch Hospital is located on Riccarton Avenue, in Christchurch.
Ask for directions at the main reception kiosk.
Large signs indicate routes to hospital services and wards.
Written directions from the hospital main entrance to each service or ward location are available on our ward and service pages.
Services and wards at Christchurch Hospital are listed below. Click on service names to find out more about each service.
|Anaesthesia||Lower Ground Floor, Parkside East||03 364 0288|
|Accounts Receivable||Ground Floor, Parkside||-|
|Acute Medical Assessment Unit (AMAU)||Ground Floor, Parkside West||-|
|Audiology||Floor 5, Riverside||-|
|Blood Bank (NZBS)||Lower Ground Floor, Parkside East||-|
|Blood Test Centre||Cnr Tuam & Hagley Ave, Opposite Christchurch Hospital||0800 843 522|
|Bone Marrow Transplant Unit (BMTU)||Lower Ground Floor, Riverside||03 364 0660|
|Cafe: Great Escape||Level 1, Parkside West||-|
|Cafe: Parkside Cafe||Inside main entrance: Christchurch Hospital||-|
|Canterbury Health Laboratories (CHL)||Cnr Tuam & Hagley Ave, Opposite Christchurch Hospital||03 364 0300|
|Catheter Laboratories (Cath Labs)||Floor 1, Parkside West||-|
|Cardiology Day Unit (CDU)||Floor 1, Parkside West||-|
|Cardio-Respiratory Integrated Specialist Services (CRISS)||Floor 5, Riverside||03 364 0167|
|Central Pre-admission Clinic||Ground Floor, Parkside West||03 364 1195|
|Chapel||Ground Floor, Parkside East||-|
|Children's Acute Admitting||Emergency Dept Entrance, Ground Floor, Parkside East||-|
|Children's Acute Assessment Unit (CAA)||Ground Floor, Riverside||03 364 0428|
|Children's Haematology Oncology Centre (CHOC)||Lower Ground Floor, Riverside||03 364 0640|
|Childrens Outpatients / Childrens Day Ward||Lower Ground Floor, Riverside||-|
|Clinical Pharmacology||Christchurch Hospital||03 364 1858|
|Clinical Skills Unit (CSU)||Floor 5, Riverside||-|
|Customer Services / Interpreter Service||Lower Ground Floor, Parkside West||-|
|Day of Surgery Admission (DOSA)||Floor 1, Parkside West||03 364 4068|
|Day Surgery Unit (DSU)||Floor 1, Christchurch Women's Hospital||03 364 4034|
|Dental Service (Hospital)||The Hospital Dental Service has moved to Hillmorton Hospital||03 364 0250|
|Dermatology||Christchurch Hospital||03 364 0488|
|Diabetes Centre & Home Dialysis||Floor 1, Diabetes Centre, 550 Hagley Avenue||03 364 0860|
|Dialysis / Acute||Floor 3, Parkside West||03 364 0423|
|Dialysis / Home||550 Hagley Avenue||03 364 0610|
|Ear, Nose and Throat (ENT) Outpatients||Floor 5, Riverside||03 364 0990|
|ECG Department||Main Foyer area, Ground Floor, Parkside East||03 364 0910|
|Echocardiography Department (Echo)||Floor 2, Parkside West||-|
|Emergency Department (ED)||Separate External Entrance, Ground Floor, Parkside East||03 364 0270|
|Endocrinology||Floor 2, Riverside||03 364 0927|
|Familial Gastrointestinal Cancer Service||Floor 2, Riverside||-|
|Gastroenterology||Floor 2, Riverside||03 364 0920|
|Gastroenterology Investigations Unit||Floor 2, Riverside||03 364 1991|
|General Medicine||Floor 1, Riverside||03 364 1020|
|General Surgery||Floor 2, Hagley Outpatients Department (OPD)||03 364 1682|
|Gift Shop / Post Office||Ground Floor, Main Foyer, Parkside||-|
|Gynaecology Procedure Unit||Floor 4, Riverside||03 378 6386|
|Haematology Outpatients||Ground Floor, Canterbury Health Laboratories||03 364 0384|
|Haemostasis||Ground Floor, Canterbury Health Laboratories||03 364 0384|
|Hagley Outpatients Reception||Christchurch Hospital||03 364 0490|
|Hyperbaric Medicine Unit||Lower Ground Floor, Parkside West||03 364 0045|
|Immunology Department||Canterbury Health Laboratories||03 364 0950|
|Infectious Diseases||Floor 5, Riverside||03 364 0951|
|Intensive Care Unit (ICU) North & South||Floor 1, Parkside East||03 364 1077|
|Interpreter / Translator Service||Lower Ground Floor, Parkside West||03 364 0669|
|Lyndhurst - now known as the Gynaecology Procedure Unit||Floor 4, Riverside||03 378 6386|
|Mail Room||Lower Ground Floor, Food Services||-|
|Maintenance Department||Lower Ground Floor, Parkside East||-|
|Medical Day Unit||Ground Floor, Parkside West||03 364 1180|
|Medical Illustration||Lower Ground Floor, Food Services||-|
|Nutrition Services||Floor 1, Food Services||-|
|Medical Physics & Bioengineering||Christchurch Hospital||03 364 0531|
|Musculoskeletal Medicine||Christchurch Hospital||03 364 0430|
|Nephrology (Kidney)||Floor 3, Parkside West||03 364 0655|
|Neurology, Neuroosurgery and Neurophysiology||Floor 3. Riverside||03 364 0940|
|Neurology Outpatients||Floor 3, Riverside||03 364 0940|
|Neurosurgery Department||Floor 3, Riverside||03 364 1217|
|Nuclear Medicine||Floor 2, Riverside||03 364 0890|
|Nursing Department||Lower Ground Floor, Parkside East||-|
|Nutrition Service||Christchurch Hospital||03 364 0630|
|Occupational Therapy Department||Lower Ground Floor, Clinical Services, Christchurch Hospital||03 364 0700|
|Oncology (Medical)||Lower Ground Floor, Parkside West||03 364 0020|
|Oncology Outpatients||Ground Floor, Parkside West||03 364 0020?|
|Oncology (Radiation)||Lower Ground Floor, Parkside West||03 364 0020|
|Operating Theatres||Floor 1, Parkside East||-|
|Ophthalmology Outpatients (Eye Outpatient Department)||524 Hagley Avenue, Christchurch||03 364 1470|
|Ophthalmology Surgery||Christchurch Hospital||03 364 0975|
|Oral and Maxillofacial Surgery||Floor 5, Riverside||03 364 1948|
|Oral Health Service (Dental)||Note: Hospital Dental Service located at Hillmorton Hospital||03 364 0250|
|Orthopaedic Outpatients Department||Ground Floor, Riverside, Christchurch Hospital||03 364 0800|
|Orthopaedic Surgery||Lower Ground Floor, Parkside West||03 364 0430|
|Otolaryngology (Head and Neck) Department||Floor 5, Riverside||03 364 1060|
|Otolaryngology Outpatients Department (ENT)||Christchurch Hospital||03 364 0990|
|Paediatric High Dependency Unit (PHDU)||Ground Floor, Riverside||03 364 0640|
|Paediatric Outpatients Department||Lower Ground Floor, Clinical Services||03 364 0640|
|Palliative Care||Christchurch Hospital||03 364 1473|
|Parkside Pharmacy||Ground Floor, Parkside/ Main Foyer||-|
|Patient Information Office||Ground Floor, Parkside/Main Foyer||-|
|Patient Travel Office||Ground Floor, Parkside/Main Foyer||-|
|Pharmacy||Ground Floor, Riverside||03 364 0840|
|Physiotherapy Department||Floor 4, Riverside West||03 364 0680|
|Plastic Surgery Department||Christchurch Hospital||03 378 6336|
|Plastic Surgery Outpatients Department||Floor 3, Parkside East||03 364 0471|
|Playroom/Play Specialists||Ground Floor, Riverside||03 364 0640|
|Post Anaesthetic Care Unit (PACU)||Floor 1, Parkside East||-|
|Pre Admission Clinic||Ground Floor, Christchurch Hospital||03 364 1195|
|Professional Development Unit (PDU)||Floor 5, Riverside||-|
|Psychiatric Consultation Service||Floor 4, Riverside||-|
|Radiology Department||Floor 1, Riverside||03 364 0770|
|Radiology Department - Canterbury Community Radiology||225 Papanui Road, Merivale, Christchurch||03 378 6975|
|Resident Doctors Support Team (RMO Unit)||Lower Ground Floor, Parkside West||-|
|Respiratory Medicine||Floor 2, Riverside||03 364 0280|
|Respiratory Physiology Laboratory||Floor 4, Riverside||-|
|Respiratory Services/Sleep Service||Floor 2, Riverside||-|
|Rheumatology/Immunology||Christchurch Hospital||03 364 0850|
|Security||Ground Floor, via external Emergency Dept Entrance||-|
|Sexual Health||314 Riccarton Rd, Upper Riccarton, Christchurch||03 364 0485|
|Sleep Studies Unit||Christchurch Hospital||03 364 1089|
|Social Work Service||Christchurch Hospital||03 364 0420|
|Speech Language Therapy||Lower Ground Floor, Riverside||03 364 0710|
|Urology||Floor 3, Parkside West||03 364 1009|
|Vascular Endovascular & Transplant Surgery||Floor 2, Parkside East||03 364 0203|
|Vascular Clinic||Floor 4, Riverside||03 364 1174|
|Van Der Veer Clinic||Level 2, 40 Stewart Street||03 378 6058|
|Ward 11 / 18 / 19 / 20||Floor 3, Parkside East||-|
|Ward 12||Floor 3, Parkside West||-|
|Ward 14||Floor 3, Parkside West||-|
|Ward 10 / 15 / 16 / 17 Surgical Assessment Review Area (SARA)||Floor 2, Parkside East||-|
|Ward 15 - General surgery and gastroenterology||-||-|
|Ward 16 - General Surgery||-||-|
|Ward 17 - General Surgery||-||-|
|Ward 18 - Orthopaedics||-||-|
|Ward 19 - Orthopaedics and Trauma Unit||-||-|
|Ward 20 - Plastic Surgery||-||-|
|Ward 21 - Paediatric Surgery||Ground Floor, Riverside||03 364 0640|
|Ward 22 - Paediatrics Medical||Ground Floor, Riverside||03 364 0640|
|Ward 23 - General Medicine||Floor 1, Riverside||-|
|Ward 24 - Neurology||Floor 1, Riverside||-|
|Ward 25 - Respiratory||Floor 2, Riverside||-|
|Ward 26 - Oncology||Floor 2, Riverside||-|
|Ward 27 - Endocrine and General Medicine||Floor 3, RIverside||-|
|Ward 28 - Nephrology and Neurosurgery||Floor 3, Riverside||-|
Hot meals, sandwiches, sushi, healthy snacks, cold and hot drinks including barista made coffee.
Cabinet food, sandwiches, sushi, snacks, cold and hot drinks including barista made coffee.
Sandwiches, cold and hot drinks including barista made coffee.
Medicines, Gifts etc
Banking services, ATM
A full range of hairdressing services.
Page last updated: 21 October 2018
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