Prepare for your visit
Listen and share
Note down what you need to do next
Send us appointment enquiries using the email address on your appointment letter or the online contact form.
If you need to cancel your surgery or appointment, please call the phone number on your appointment letter as soon as possible and let the department know.
Emergencies sometimes require us to postpone your booking at short notice. We may have to postpone your surgery even after you have been admitted. Our staff will do everything possible to avoid postponing any treatment. However if this occurs and if surgery is absolutely essential, you will be re-booked into the next available time.
Please do not bring any valuables into the hospital unless absolutely necessary (including valuable items of clothing). If necessary, we may be able to store valuables and money in a locked cupboard or deposit them in the hospital safe. Any personal belongings you bring into the hospital are at your own risk. Canterbury DHB does not accept any responsibility for any personal items that you bring into hospital.
You may see patients who arrive after you being seen before you; this would be due to the nature of their illness or injury or because they are expected by an inpatient specialist team.
Please bring any documents with you that explain how you want us to care for you, including:
You can help your own recovery by learning about your condition on our HealthInfo Canterbury website.
Your family doctor or other health professional will refer you to a hospital specialist if needed. Referrals are also possible if patients or their family/whānau ask for a second opinion, or treatment to be provided by another health professional.
Page last updated: 24 October 2018
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