Contact us

Ways to visit or get in touch

Click a button below or scroll down for information about contacting a hospital or other Canterbury District Health Board (CDHB) services.

Contacting us

Ways to contact a hospital or Canterbury DHB.

Find out how to contact a patient in our Patients and Visitors section.

Find contact and location information for our hospitals and health facilities.

Look up a specific department or health specialty in the health services directory or, if you know which hospital the department is in you can visit our hospital pages.

You can email all hospitals and some of our health services using our online enquiry and feedback form

If you need to phone or visit the Canterbury DHB Corporate Office, details are below.

Use the enquiry and feedback form to ask a question or give feedback about Canterbury DHB health services.

Please note

  1. If you have an urgent hospital-related enquiry, please contact the hospital concerned.
  2. If you are seeking medical advice or treatment please contact your doctor (General Practice) or the person in charge of your care.

Location

Canterbury District Health Board
32 Oxford Terrace
​Christchurch 8011

Phone: 03 364 4106​
Email enquiry: Use online enquiry form
Google Map

Postal Address

Canterbury District Health Board
PO Box 1600
Christchurch​ 8140​

​Board Secretariat

Phone: 03 364 4144​

Information about the board and board meetings

Chief Executive’s Office

Phone: 03 364 4106

Information about our leadership team

All media enquiries are directed to the Canterbury DHB Communications team. Please see Information for the media.

Find out how to make an official information request to Canterbury DHB.

If you already know how to make an official information request, you can use our website contact form, by selecting ‘Enquiry’ and then ‘Official Information Act Request’.

Before you make an official information (OIA) request, you can check the OIA responses in our Document library to see if your query has already been answered.

Send us appointment enquiries using the email address on your appointment letter or the online contact form.

If you need to cancel your surgery or appointment, please call the phone number on your appointment letter as soon as possible and let the department know.

You have the right to see your health record and other information Canterbury DHB (CDHB) holds about you.

There are three ways to get in touch and request a copy of your own medical records / patient information from the CDHB Patient Information Office:

  1. Complete and return a Release of Health Information form with a copy of your identification (needs to be formal identification such as a drivers licence or passport)
  2. Phone: 03 378 6907
  3. Email: patientinformation@cdhb.health.nz

The Patient Information Office is located in the entrance foyer at Christchurch Hospital.

Page last updated: 24 December 2018

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