COVID-19 (Coronavirus)

Information about changes at hospitals and health centres can be found at www.cdhb.health.nz/covid19

VISITORS TO HOSPITAL

Updated - effective from 14 May 2020 until further notice. Under COVID-19 Alert Level 2 visitor access to health facilities continues to be restricted.– details for all facilities...

Last updated:
29 April 2020

Please remember, limiting our interactions with others is our best defence against COVID-19. Please don’t visit the hospital if you don’t need to. The following level 2 visitor restrictions are in place for all Canterbury DHB health facilities:

  • Visitors will be screened and asked to provide contact details upon arrival
  • Visitors who are unwell or have suspicion of COVID-19 will not be able to enter
  • Aged residential care: no visitors, however, family visits for palliative care residents who do not have COVID-19 will be considered on a case-by-case basis.

Specific and detailed visitor restrictions that apply to each hospital are available on our COVID-19 page.

Enquiries and Feedback Form

This enquiry form is not for medical emergencies or medical advice

If you require urgent medical treatment or advice please see our After Hours and Emergency information, or if you have an urgent hospital related enquiry, please contact the hospital concerned. 

We cannot give medical advice, please contact your doctor , visit an urgent care clinic, phone Healthline for FREE on 0800 3585453 or contact the person in charge of your medical care.

Some health services can be contacted directly by telephone and email address rather than using this form, Canterbury DHB health services are listed on hospital pages and in the health services directory on this website.

You can use this contact form to make the following types of enquiries:

  • Enquiries about existing patient appointments, also see our preparing for your visit page
  • Requesting your patient information/records, also see our help for you page
  • An enquiry relating to a hospital, health facility or health service, also see our hospitals pages
  • General enquiries about Canterbury DHB services
  • Employment / recruitment at Canterbury DHB, also see our Canterbury DHB Careers website
  • Facilities development/building projects
  • A media enquiry, also see our information for media page
  • An official information request to Canterbury DHB, also see our requests for official information page
  • Catering/Wellfood services
  • Reporting a website problem

We want to know what we are doing well and where we can improve. Patients, family/whānau and visitors can send us suggestions, compliments or complaints using this form.

For more information about patient rights and the Health and Disability Commission Advocacy Service, see the Tell us what you think and During your visit pages, in our patients and visitors section.

Send us an enquiry or feedback

When you see a * it means that it must be completed. Other fields are optional.

Page last updated: 4 May 2020

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