VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. You can also find many national publications on the Te Whatu Ora national website.

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

919 documents for "Official Information Act Response".

Correspondence about Hospital facilities

All correspondence (including reports, letters, emails, texts) between the CDHB board chair Sir John Hansen, and the clinical leaders group, and Ministry of Health staff (including Crown Monitor Lester Levy) regarding hospital facilities from August 18 to September 18 2020.

All correspondence between the clinical leaders group and CDHB executive leadership team staff members regarding hospital facilities from August 18 to September 18 2020

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More informationDownload pdf (23MB)

Endoscopy consents and procedures

Endoscopy consents and procedures.

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More informationDownload pdf (200KB)

NICU capacity

RE capacity issues in NICU - any correspondence or reports from NICU clinical staff to the CDHB or senior management concerning capacity issues at NICU from 2020.

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More informationDownload pdf (2MB)

Depreciation costs and board meeting minutes from 20 August 2020

  • What is the amount paid by the CDHB in depreciation costs for its building in the financial year 2019-20 and how does this compare to the average depreciation costs of the other 19 DHBs?
  • What is the estimated figure for 2020-21?
  • How much of this relates to building paid for by insurance money?
  • A copy of the minutes of the CDHB Board Meeting for 6.8.20 and when available for 20.8.20

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More informationDownload pdf (1MB)

Fit Testing

Fit Testing Problems: What was the % of workers across the whole of the DHB who had received fit testing in the previous 12 months? What are the actual numbers for each DHB? (are some DHBs performing better than others?

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Information provided to EY for reports

Documentation of what was requested by EY from the Canterbury District Health Board (CDHB) for their most recent report on the CDHB, what was supplied to EY by the CDHB and documentation of any form of reconciliation between these 2 documents.

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Psychotherapists employed by Canterbury DHB 2018-2019

Psychotherapists employed by the DHB and CPD budget and spend 2018 and 2019.

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More informationDownload pdf (300KB)

Colonoscopies in the last year 2019-2020

  • Colonoscopies: How many done last year?
  • Of those, how many were outsourced to private providers and how many staff would this workload have required?
  • What was the cost of the outsourced procedures?
  • How many CDHB staff are qualified to do colonoscopies?
  • Any report on staffing requirements for endoscopy services post screening programme roll out.

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More informationDownload pdf (400KB)

Occupancy of The Princess Margaret Hospital

Number of people, staff and patients who currently occupy The Princess Margaret Hospital

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More informationDownload pdf (300KB)

Canterbury DHB Board Meeting Minutes from meeting held on 16 July 2020

  • A copy of the original contract signed by the MoH in 2012 between the CDHB and the Ministry of Health for the Building of the Acute Services Building.
  • And I would also like to request a copy of the minutes of the Board Meeting of 16.7.20

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More informationDownload pdf (1MB)

Staffing and sick leave during COVID-19 pandemic

  • How has Covid-19 affected staffing? In terms of staying home as if the slightest bit sick.
  • What was your rate of sick leave from March - September 2019 compared to the same period 2020?
  • How has the DHB managed this?
  • What was the DHB's average occupancy rate for March - September 2019 compared to the same period 2020? Can this please be broken down by month rather than lumped together.
  • Has this resulted in the DHB having to activate an action plan or escalation plan for wards? i.e. adults being put on children wards where there is more staffing etc.

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More informationDownload pdf (1MB)

Concussion, head injury protocol

Protocols for: concussion clinic, assessment of patient with head injury Ashburton Hospital, referral for transfer from Ashburton Hospital to Christchurch Hospital with head injury/concussion, referral for MRI from Ashburton Hospital for patient with head injury/concussion.

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HDU and CCU beds and negative isolation pressure rooms

Updated information as of Aug/Sept 2020 how many HDU/CCU beds and negative isolation pressure rooms at DHB.

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First specialist assessments, emergency department presentations, and hospital capacity 2019-2020

For the period September 1 2019 to August 31 2020, a weekly breakdown of the following information:

  1. ED presentations
  2. Overall hospital capacity
  3. The overall number of referrals received for first specialist assessments for planned care, and the number of FSA that took place (clarified as Medical / surgical FSAs).

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Community pharmacy funding

How much of the total $18m was allocated to Canterbury Pharmacies? How much has been spent to date 9/9/2020).

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More informationDownload pdf (400KB)

Colonoscopy waiting lists 2018-2020

Information regarding colonoscopy waiting lists and referrals 2018-2020

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Ernst Young Report 2019

  • Provide final future focused operational plan produced by EY into the CDHB co-commissioned by Canterbury DHB and MoH as mentioned in the July 2019 Board agenda.
  • Provide the executive management teams response to above.

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More informationDownload pdf (300KB)

Board Minutes from 19 March 2020 and 16 July 2020

Board minutes, including the public-excluded sessions, from March 19 and July 16 2020.

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More informationDownload pdf (5MB)

Ophthalmology referrals and services

Ophthalmology referrals, wait times, procedures, and services.

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Correspondence regarding EY Report

All requests for reports by the board chair or any board member to EY since July 16, 2020
All reports provided to the board by EY since July 16, 2020.
All correspondence, including texts, emails, and conversations between Minister of Health Chris Hipkins and board chair Sir John Hansen from August 21-26.

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More informationDownload pdf (400KB)

Cost of EY Report

Sir John Hansen has commissioned an external review/report. I’m concerned about this costly process coming at a time when he and the board are talking about cutting costs.
How much has the Ernst Young report that Sir John Hansen commissioned cost to date? What clinical experience or relevant health sector experience Sir John Hansen has?

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Smoking and ethnicity data

Aggregate data: smokers, admissions and ethnicity.

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Stocktake of roles covered by PSA / APH & T MECA

Stocktake of all CDHB & WCDHB roles covered by PSA / A,PH&T MECA.

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More informationDownload pdf (200KB)

Resignation of Sue Nightingale, CMO

Correspondence regarding the resignation of Sue Nightingale.

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Reports of concern to Oranga Tamariki

Reports of concern to Oranga Tamariki - Policies and procedures

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Correspondence about RMO medical year

All and any correspondence held by DHB pertaining to movement of the RMO medical year on a permanent basis since 1/01/2020

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Babies born on May 14, 1981

Personal care hours during February 2020

Personal care hours. Personal care hours for February 2020 Hours: 1-40 / 41-80 / 81-120 / 121-160 / 160+ hours.

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More informationDownload pdf (300KB)

Prefabricated buildings in use at hospitals

The number of prefabricated buildings currently in use at hospitals?”

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More informationDownload pdf (300KB)

Referrals to Burwood Pain Management Centre

The number of referrals (new and re-referrals, grouped into ACC and non-ACC funded) received for Burwood Pain Management Centre in the calendar year January 2019 – December 2019.
The number of referrals declined during that period, and the waiting times for those accepted into the service over that period, also grouped into ACC and non- ACC funded patients.
The number of people discharged over this period.

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More informationDownload pdf (300KB)

2019/20 Annual Plan

RE 2019/20 Annual Plan:

  1. Please provide all service review proposals sent to the Ministry of Health in the 2019/20 year.
  2. Please provide the outcome of each of these service reviews.
  3. Please advise which of the proposals went to the minister for approval, and what the outcome of that process was for each proposal.

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More informationDownload pdf (500KB)

Patient complaints to DHB HDC

Patient complaints made to DHB about care a patient has received (service and employees) in last five years. Complaints upheld or disciplinary action or corrective measures taken. Complaints resulting in DHB being found in breach of the Code of Patient rights? How many PGs were taken against the DHB? How much was paid out to staff who took PGS.

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Reports and correspondence about Rosewood Rest Home

Copies of any reports, documents, briefings or correspondence that include or summarise feedback from DHB staff sent to work at Rosewood rest home.

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More informationDownload pdf (12MB)

Ashburton Home Based Help

Number of people who have lost their home help post Covid: How many people in Ashburton district were on home help pre-Covid: How many Now. Reasons for stopping service.

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More informationDownload pdf (300KB)

Transgender Mental Health Patients

*Number of mental health inpatient facility beds at DHB by name of facility. *Number of people admitted as mental health inpatients who identify as transgender or gender diverse in the last 12 months. *total number of people admitted as mental health inpatients in the last 12 months

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More informationDownload pdf (300KB)

Elective surgery for Māori patients

Does the Board have a policy to prioritise Māori and/or Pasifika patients on elective surgery waiting lists? Pressures of deferred surgery due to COVID-19?

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More informationDownload pdf (400KB)

Leave taken by Senior Medical Officers (SMOs)

The total number of annual leave days taken by all Senior Medical Officers (SMOs) in each of following months: December 2018, January 2019, December 2019 and January 2020.

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More informationDownload pdf (300KB)

Showing 441-480 of 919 results, page 12 of 23.

Page last updated: 1 February 2023

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