VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. 

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

918 documents for "Official Information Act Response".

Gender dysphoria

Gender Dysphoria questions - under 18 yr olds - diagnosis and prescriptions.

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More informationDownload pdf (200KB)

Dietitians

Number of dietitians employed. Salary step, continuing professional development.

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More informationDownload pdf (200KB)

Number of pharmacy staff

Number of Pharmacists, Pharmacy Technicians, Pharmacy Assistants, salary step, CPD budget and spend FYs 2018 and 2019

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More informationDownload pdf (400KB)

Fees for medical colleges 2019-2020

Last financial year (2019/2020) Total sum paid direct to each medical college on behalf of all medical practitioners, and through reimbursements on behalf of SMOs and RMOs.

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More informationDownload pdf (400KB)

Assaults on staff in the last three years

Assaults last 3 years: Mental Health workers, ED workers, Maternity workers, Health workers.

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More informationDownload pdf (300KB)

1080 Poison Operations

Partial transfer from MoH. Please supply three public health audit reports of 1080 poison operations.

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COVID-19 impact on staff recruitment

COVID-19 border control impact on DHB clinical workforce recruitment.

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Breast reconstruction wait list

COVID-19 Testing Protocols

  1. Copies of any protocols developed by, endorsed by or agreed to by Canterbury Health Laboratories  in relation to testing of samples from various patient groups within Canterbury.
  2. A summary of the mean and 90th centile time between sample collection and result reporting for covid-19 nucleic acid testing for samples analysed by Canterbury Health Laboratories. 

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More informationDownload pdf (200KB)

Emergency Board Meeting on 4 August 2020

Minutes from 4th August 2020 emergency board meeting.

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EY review June 2020

The Ernst Young EY review recently submitted to the CDHB Board.

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EY review June 2020

When were EY contracted to undertake that study, and when was it completed?
What was the cost to CDHB of that contract with EY?
Why did the CDHB not use its own staff to provide an explanation as to why staff costs " are a major driver of its operational deficit?"

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EY review June 2020

Copies of the Ernst Young (EY) reports on Canterbury DHB.

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Covid-19 testing

Correspondence with Canterbury DHB Staff

Correspondence to and from David Meates and Greg Brogden Jan - July 2020

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Leave taken by Resident Medical Officers (RMOs)

Number of days annual leave taken by Resident Medical Officers (RMOs) between 23/12/2019 and 12/01/2020

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The impact of COVID-19 on children’s oral health

How COVID-19 has impacted on community oral health service for pre-school and primary school children.

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More informationDownload pdf (400KB)

Cancer survey oral health

Survey - how a person with cancer has their oral health needs assessed and addressed at each stage of their cancer journey in NZ.

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COVID-19 hospitalisation costs

COVID-19 related Hospitalisation costs

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More informationDownload pdf (400KB)

Agreements established between the Canterbury DHB and Ngāi Tahu

A copy of all memorandum(s) of understanding and or agreements established between the Canterbury District Health Board and Ngāi Tahu Iwi and the administrative event chronology timeline of such.

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Genea Oxford Fertility Ltd

Genea Oxford Fertility's concerns about the RFP process for 'Assisted Reproductive Technology Services' for South Island and decision reached by CDHB.

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Medical Radiation Oncology referrals wait times

Total number of patients referred to and seen by Medical Oncology and Radiation Oncology specialities within specified time.

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Gynae Plus digital record system

Information about the Canterbury DHB Gynae Plus digital record system.

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Letter of Understanding between the DHB and the PSA regarding an increase of penal rates

Please provide the Letter of Understanding between the DHB and the PSA regarding an increase of penal rates for PSA members, effective 13/4/2020. clarified as referring to all DHBs that employ laboratory workers.

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Employees salary bands

Schedule that details the number of employees in each salary band.

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Reports about degradation of fresh water

Reports over past 24 months re Potential health impacts of degraded freshwater quality. Economic costs of degraded freshwater.

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Sleep studies

Numbers of people as at 1st July 2020 who have completed Sleep Studies and have been diagnosed with needing treatment who have been on the waiting list for treatment to occur.

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Ethnicity of staff

The current Ethnicity information for the Canterbury and the West Coast DHB. Please also provide the same information as at 31 March 2017 or a date as close as possible to three years ago. Please provide the answers for the four following groups (Māori male, Māori female, Total male, Total female).

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Outsourcing radiation oncology

Information about your DHB's outsourcing arrangement with the local private radiation oncology provider for delivery of radiation treatment to public patients. Can I please be provided with: 1. total number of treatment courses delivered by tumour type (or palliative if it was palliative intent) between 1 July 2018 and 30 May 2020 in the private provider on your behalf for public patients.

Information on the cost to the tax payer; any or all of the price paid per treatment course delivered, the price per fraction or the total dollar amount paid for all the treatment courses included in your response to the question 1. 3. the number of public patients who received their radiation oncology FSA in private provider on your behalf between 1 July 2018 and 30 May 2020.

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COVID-19 related hospitalisation and mortality rates for Māori, Non-Māori, Māori and non-Māori with lived experience of disability.

Covid-19 hospitalisation and mortality numbers by Māori, Non-Māori, Māori with lived experience of disability and non-Māori with lived experience of disability.

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Anaesthetic Technicians employed by the DHB

Details on Anaesthetic Technicians employed by DHB

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Clinicians correspondence with Canterbury DHB Board during 2020

Communications/correspondence between the Canterbury DHB clinicians and Board over the last six months.

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Policies regarding preventing access to private health information

Policies in regards to reporting unsafe, harmful, criminal behaviour, including the re-routing and interception of private communications, and policies on how they document such incidents and how they are to safeguard against such incidents

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Hospital protocols during COVID-19 Level 1 and 2

Access for support people in hospitals within DHB during Level 2 lockdown and Level 1. (Between 14 May and 8 June).

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Community pharmacy critical services funding

RE $18m fund for community pharmacy, notably those deemed "critical" or supplying "critical services".

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Clinical Leaders Group (CLG) correspondence regarding the redevelopment of Christchurch Hospital Campus

Any correspondence between: Clinical Leaders Group and: CDHB, MoH, Minister of Health's office following the special Board Meeting held 1/5/2020 where CDHB board members voted to endorse the $150m five-storey tower block at Christchurch Hospital.

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Impersonation of doctors and unauthorised access to health facilities

  • Total number of incidents involving an allegation that a member of the public had impersonated a physician 1/5/2019 - 31/8/2019.
  • Total number of incidents involving an allegation that a member of the public had gained unauthorised access to a surgical theatre or pathology lab 1/5/2019 - 13/8/2019.
  • Total number of incidents involving an allegation that a DHB employee had engaged in the interception of private email communications between a patient and a DHB employee between 1/1/2019 and 29/5/2020.

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Multiple Sclerosis – Neurology staffing numbers and waiting times

Multiple sclerosis - staffing numbers and waiting times - April 2019 - end of March 2020

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COVID-19 contact tracing

Number of people working in COVID-19 contact tracing each day from 1/12/2019 - 31/05/2020.

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Showing 481-520 of 918 results, page 13 of 23.

Page last updated: 23 November 2022

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