VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. 

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

918 documents for "Official Information Act Response".

Publication of policies, protocols and best practice documents

Publication of DHB Intranet policies, protocols, best practice documents to be published online. IANZ accreditation for Labs.

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Bias in the health system

Bias in the health system, relating to emergency department and mental health services.

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More informationDownload pdf (1.5MB)

Cost of paging system

Please provide the total cost of running the paging systems used in hospitals i.e. cost of equipment, maintenance, paging volume charges and support costs.

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More informationDownload pdf (400KB)

MRI/CT Scans Waitlist (February 2015)

As at February 2015 could you please supply the waiting list time if someone wanted to have a MRI/CT scan. (That is, if someone was referred for a scan how long was the wait time before they were seen?)

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Information about the abortion/termination process

Full disclosure on exactly on what is done once a woman has been through any type of abortion-type process (where a woman selects to terminate her pregnancy, regardless of the medical procedure undertaken or the timeframe within the ‘normal’ term of pregnancy. i.e. between 2 weeks and 40 weeks of ‘termination.

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More informationDownload pdf (1MB)

PPE at Burwood Hospital, March to May 2020

Correspondence regarding concerns or complaints about Personal Protective Equipment (PPE) / Reports regarding nurses or medical staff at Burwood Hospital speaking to journalists or media, covering the period from 15 March to 20 May 2020.

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Christchurch Hospital Master Plan Tower 3 Compliance Costs

Minutes from the Board meeting on May 1 2020 (that were publicly excluded) in regards to the Christchurch Hospital Campus Master Plan – Tower 3 and Compliance Costs?

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Termination services provided by Canterbury DHB

A copy of any guidelines of your DHB which relate to referral for women for consideration of first, second or third trimester abortions, including any guidelines operative before or after the enactment of the Abortion Legislation Act 2020. 2. If your DHB has no such guidelines please advise.

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More informationDownload pdf (2MB)

Correspondence about Rosewood rest home, 3 April to 10 April 2020

All correspondence received and sent by Dan Coward and received and sent by Sue Nightingale about Rosewood rest home, between April 3 and April 10, inclusive.

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More informationDownload pdf (48MB)

Pedestrians injured by e-scooters

The number of patients presenting at the Emergency Department (ED) or admitted to hospital who are injured by e-scooters.

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More informationDownload pdf (600MB)

Number of births during the COVID-19 lockdown

The number of births at Canterbury District Health Board facilities and home births during the nationwide coronavirus lockdown from March 25 to April 27. Can this information be broken down by location: at Christchurch Hospital, Christchurch Women's Hospital, Ashburton Hospital, Darfield Hospital, Kaikōura Health, Lincoln Maternity Hospital, Rangiora Health Hub, other CDHB facilities, or a home birth, and by date and sex. Can figures also be provided for the same period in 2019.

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Complaints about 1st Health Limited

Have you received any complaints about 1st Health Limited or their staff

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COVID-19 deaths Do Not Resuscitate orders

What percentage of NZ COVID-19 deaths had Do Not Resuscitate orders?

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Use of requisitioning powers

Use of requisitioning powers - provide me with detail on your organisation’s use of requisitioning powers authorised under the state of emergency or under the epidemic notice.

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Information about PPE and other equipment related to COVID-19

The following information as applicable on the items listed below: the locations (e.g. hospital name), quantities, brand names, number of uses (i.e. are they disposable or reusable?), purchase dates and expiry dates: 1. Gowns 2. Masks 3. Goggles 4. Gloves 5. Disinfectant (e.g. bleach)* 6. Hand sanitiser*7. Oxygen tanks* 8. CT scanners* 9. Medical ventilators*

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Avastin

Is the drug Avastin used to treat cancers, administered to any patients in the DHB's public Hospitals? If so what is the drug used to treat and how many patients are treated with it?

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Sterilisation of equipment

A detailed breakdown of any and all incidents relating to equipment not being properly sterilised by the District Health Board from March 2019.
Please clarify if the lack of sterilisation was picked up before or after patient exposure.

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Provision of personal protective equipment (PPE) in rest homes

About the provision of PPE equipment to rest homes between March 3 and April 3, inclusive.

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Information about Rosewood rest home regarding the situation when staff and patients contracted Covid-19

Copies of any reports, documents, memoranda, or correspondence regarding the number of issues regarding safe practice at Rosewood Rest home and that took place after staff and patients contracted Covid-19.

Copies of any reports, documents, memoranda, or correspondence regarding the decision to appoint an acting manager to Rosewood Rest home.

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Referral pathways for DHBs

A copy of each referral pathway for each DHB region in New Zealand.

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Lithium toxicity

Does the DHB hold statistics of patients presenting/admitted to hospital with Lithium Toxicity?

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Number of COVID-19 tests carried out

Information from Canterbury Health Laboratories and Community and Public Health about COVID-19 lab tests.

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Ruby Princess

All documentation the DHB holds in regard to the Ruby Princess’ visit to Akaroa on 13 March 2020.

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Policy relating to second opinions about pathology specimens

  • DHB policy on second opinions requested by a third party who is a medical practitioner currently involved in the medical care of the patient from whom the pathological material was original obtained.
  • in the event your DHB deviates from the RCPA policy, please explain why?

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Storage of human tissue

Best Practice: Archiving, Storage, Biobanking of Human Tissue for Diagnostic Purposes.

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Termination services provided by Canterbury DHB

Abortion services concerning the second and third trimesters only. Access and Providers. This is post the Abortion Legislation Act which came into force on 24/3/2020.

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Internal legal costs incurred by Canterbury DHB

Internal legal costs incurred by Canterbury DHB and West Coast DHB.

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Preparations for the COVID-19 pandemic

Information relating to COVID-19 Coronavirus pandemic preparations.

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COVID-19 Inventories Personal Protective Equipment (PPE)

Personal Protective Equipment (PPE) stockpiles and projected demand.

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Digital Maturity Assessments

Breakdown of Digital Maturity Assessments (DMAs) conducted by health organisation type DHB/PHO etc. Assessment results?

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Hillmorton Hospital facilities

RE Govt $79m being spent at Hillmorton Hospital/Campus: Correspondence CDHB/MoH/Minister of Health last two years re this. Breakdown of how the money is being spent. How much going into extra staff and nurses at Hillmorton Hospital.

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COVID-19 Information

Cost of Measles

Measles: cost to the DHB from the measles epidemic, number of measles related presentations, number of admissions, number ICU admissions and average bed days in ICU, total of bed days due to measles related illness.

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More informationDownload pdf (500KB)

Information about NASC and HCSS (Older Persons Health)

Partial transfer from MoH: Q1 The NASC manual for older persons health. Q4. The number of over 65's receiving long term HCSS in each region.

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Information about Ventilators

The number of ventilators held by your organisation on March 31, 2020. Average usage rate for such equipment over the 2019 calendar year. Expected or modelled monthly surge demand for such equipment caused by the Covid-19 outbreak.

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Hysterectomy waitlist

Public waitlist for a hysterectomy from first referral from Gynaecological specialist to first hosp appointment in last 12 months.

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More informationDownload pdf (400KB)

Costs Christmas parties bonuses CEO travel

1. Cost breakdown of Christmas parties in 2019.
2. End of year bonuses  in 2019.
3. Cost breakdown of all international travel taken by the CEO  in 2019.

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More informationDownload pdf (400KB)

White Island incident: Impact on health services

Elective surgery impact post white island incident between 9 Dec and 1 Feb 2020

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Costs of the White Island incident

White Island incident: Direct costs broken down by total figure; breakdown of where the costs were lost from i.e. cancelling elective surgeries, having to reschedule outpatient appointments, equipment needed, additional staffing hours.

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More informationDownload pdf (400KB)

Showing 521-560 of 918 results, page 14 of 23.

Page last updated: 23 November 2022

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