VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. Please note: Many publications in our document library are now historic district health board documents, rather than current information. You can find up-to-date national publications, including responses to OIA requests on the Te Whatu Ora national website

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

919 documents for "Official Information Act Response".

Number of patients with emergency dental issues

The number of people who presented to a hospital emergency department with dental issues between 2014 and 2019.

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More informationDownload pdf (800KB)

Measles vaccine

Correspondence sent and received by officials responsible for ordering vaccines about the need for more measles vaccines.

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More informationDownload pdf (20MB)

Hillmorton Hospital Masterplan

The Hillmorton Hospital Masterplan. Draft Business case for Te Awakura.

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More informationDownload pdf (800KB)

Staff turnover during 2018-2019

Number of people employed by DHB for 2018 and 2019. Number who left the DHB each month. Number of staff who moved to a different role.

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More informationDownload pdf (800KB)

Car parking at Christchurch Hospital

Any correspondence between March and October 2019 regarding Christchurch Hospital car parking. Any reports received or produced by the working group on parking, including traffic modelling.

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More informationDownload pdf (40MB)

Measles popup clinics

Information regarding Measles pop up clinics held since outbreak began.

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More informationDownload pdf (800KB)

Culturally appropriate Asian health services

What training do all front-line staff (those who deal directly with patients, across all sectors of health) have for providing culturally appropriate services to people from the Asian community?

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More informationDownload pdf (700KB)

Guidelines to establish clinical threshold elective surgery

Guidelines information used to establish the clinical threshold for each of the five elective surgeries. Knee, hip, hernia, colonoscopy and laparoscopic cholecystectomy.

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More informationDownload pdf (800KB)

The immunisation status of DHB staff

The immunisation status of medical/DHB staff mentioned as having contracted measles. How many of these and wider cases of DHB staff were vaccinated? How many shots did they receive? How close after the vaccines did they contract the measles?

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More informationDownload pdf (1MB)

Information about Measles outbreak email notifications to DHB CEO’s

Measles - Email notification to DHB CEO notifying them of measles outbreak 28/2/2019

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More informationDownload pdf (1MB)

Bullying, harassment and complaints laid by staff over the past five years

Bullying, harassment or other complaints laid by staff over the past five years.

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More informationDownload pdf (2MB)

Staff and patients with vaccine preventable diseases

How many DHB health workers have contracted vaccine preventable illnesses such as measles, whooping cough or flue while employed by DHB in last decade? Had these workers been vaccinated? How many patients, if any, have contracted vaccine preventable illnesse3s from Health workers or other patients while in hospital in past decade?

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More informationDownload pdf (700KB)

Information about SMHS Regional mental health services

South Island regional specialist mental health services: A list of services? Total annual usage for each? Total annual budget? Usage by people resident Southern DHB? Info re non-inpatient service offered

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More informationDownload pdf (700KB)

Number of assaults recorded in the past five years

The total number of assaults recorded by the CDHB over the past five years.

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More informationDownload pdf (900KB)

Hospital bed numbers

The total number of hospital beds from 2017 to 2019 at Canterbury DHB.

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More informationDownload pdf (800KB)

The costs of Breast reconstruction

Breast Reconstruction: The budgeted cost of the clinical codes covering procedures for breast reconstruction: 4553002, 4553900,4554500, 4554501, 4554502

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More informationDownload pdf (800KB)

Dialysis and chemotherapy patients

Over latest 12 month period. Number of patients treated for dialysis? Number treated with chemotherapy. How many patients have required stays longer than two days in hospital? Broken down by hospital if possible.

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More informationDownload pdf (800KB)

Number of people waiting for aged home support

The number of persons on Needs Assessment Service Coordination (NASC) waiting list for aged home support.

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More informationDownload pdf (800KB)

Vaccination rates among health workers

Any information the DHB holds about vaccination / immunisation rates for its health workers.

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More informationDownload pdf (1MB)

Debt incurred by ineligible patients

Total amount of debt incurred in treating foreign, ineligible patients 2014/2015-2018/2019. Number of patients. Recovery of debt?

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More informationDownload pdf (800KB)

Breast cancer, radiation therapy, and mepitel film

The number of women who received radiation therapy for the most recent full year. Number of women provided with fully funded Mepitel film. Number of women who were not recommended Mepitel film and who were given information about how to purchase from supplier.

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More informationDownload pdf (800KB)

Measles and Vitamin A

What are the WHO Vitamin A dosing guidelines for patients hospitalised with measles? Number of patients treated with Vitamin A for measles. How much Vitamin A stock does DHB hold?

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More informationDownload pdf (900KB)

Denotified measles

Re 13 cases of denotified measles. What was the time interval between vaccination and specimen connection/collection? Number of other such cases in last five years?

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More informationDownload pdf (800KB)

Current wait time regarding prostate cancer treatment

Current waiting time for: Referral from a GP for a prostate cancer initial consultation; for a follow up appointment for a prostate biopsy; for a post biopsy appointment to discuss results and treatment options and for a radical prostatectomy following the post biopsy appointment for persons with a confirmed prostate cancer diagnosis?

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More informationDownload pdf (800KB)

Information about colonoscopies since 2010-2011

Information regarding fibreoptic colonoscopies to Hepatic Flexure or to Caecum provided since 2010/2011.

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More informationDownload pdf (900KB)

Mastectomies, Lumpectomies, Breast reconstruction surgeries

Number of mastectomies and lumpectomies undertaken in DHB hospitals and contracted out to private provider since 2015. Number of breast reconstruction procedures.

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More informationDownload pdf (800KB)

HPV

Number of schools offering the HPV vaccine over the past ten years? Number received in and out of schools?

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More informationDownload pdf (800KB)

External reviews of Specialist Mental Health 2016-2018

Regarding external review of Specialist Mental Health Service between January 2016 and November 2018.

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More informationDownload pdf (11MB)

Measles presentations to WHO

Any documentation/presentations presented at the World Health Organisation 8th meeting Vaccine Preventable Diseases Laboratory Networks in Manila, March 2019.

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More informationDownload pdf (5MB)

Thyroid diagnosis, testing and treatment

Guidelines and or policy on thyroid diagnosis, testing and treatment issued / used / supported by the District Health Board.

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More informationDownload pdf (1.5MB)

Wait times for elective procedures

Wait times for five common elective procedures: Knee replacement, Hip replacement, Hernia surgery, colonoscopy, Laparoscopic cholecystectomy for past five years.

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More informationDownload pdf (800KB)

Hillmorton Hospital staff on ACC following assaults

Since January 2015 how many staff from Hillmorton Hospital have taken leave on ACC as a result of assaults by patients?

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More informationDownload pdf (700KB)

Serious assaults on security guards

All information held by DHB which pertains to serious assaults on security guards in the last twelve months.

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More informationDownload pdf (130MB)

CREST

Documentation regarding the cost implications of the CREST proposal. Correspondence between DHB and Providers re CREST.

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More informationDownload pdf (10MB)

1080 Clarence Molesworth DOC Land

1080 - Department of Conservation managed land in the Clarence and last year's Molesworth 1080 drops. Copies of each decision paper assessing the effects, alternatives, possible mitigation, whether or not to grant the permit and what if any conditions to impose.

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More informationDownload pdf (2MB)

CDHB Risk Register

A copy of the current risk register for each DHB, and copies of any summary briefings, memos or correspondence related to the current risk register items.

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More informationDownload pdf (800KB)

Mobility parking at Christchurch Hospital

How many vehicles have been towed from this area by the Canterbury DHB over the last five years?

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More informationDownload pdf (700KB)

Measles notifications and test results

National Measles Laboratory measles notifications and test results.

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More informationDownload pdf (900KB)

Complaints about aged care rest homes

Copies of complaints received by the DHB since January 2019 about Aged Care rest homes and residential care.

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More informationDownload pdf (9MB)

HSNO s95A permits

A copy of each annual audit of compliance and enforcement of HSNO s95A permits issued since delegation was given to the Ministry of Health by the EPA.

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More informationDownload pdf (3MB)

Showing 601-640 of 919 results, page 16 of 23.

Page last updated: 24 January 2024

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