VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. Please note: Many publications in our document library are now historic district health board documents, rather than current information. You can find up-to-date national publications, including responses to OIA requests on the Te Whatu Ora national website

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

919 documents for "Official Information Act Response".

Staff bullying, harassment and inappropriate behaviour

Total number of complaints relating to alleged staff bullying harassment or inappropriate behaviour for the last five years.

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Māori colonoscopy

The percentages of Māori who have had a colonoscopy in the past year as compared with the percentage of Māori in local population.

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More informationDownload pdf (800KB)

Staff paid below living wage rate

The proportion of Canterbury DHB employees that are paid at a rate below the living wage rate.

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More informationDownload pdf (800KB)

Aldosteronism

Request for the CDHB protocol for diagnosing Aldosteronism and a copy of the interpretation of the results of the test.

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More informationDownload pdf (2MB)

Funded Family Care

How many people claiming Funded Family Care since 2015/2016. 

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Passive fire defects and WOFs

A list of passive fire defects identified, per building, and those buildings' IL ratings? Who made the call that a WOF can be issued even though passive fire is not up to scratch? Details of what has been rectified, what hasn't and what will be (repair timeline).

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More informationDownload pdf (1MB)

Nitrates in drinking water

Since January 2019: All correspondence between Environment Canterbury and CDHB regarding nitrates in drinking water. All correspondence between CDHB and Ministry of Health regarding nitrates in drinking water

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More informationDownload pdf (29MB)

Vaccination/Immunisation rates for DHB Health Care workers

Information about vaccination/Immunisation rates for DHB Health Care workers, i.e. midwives, nurses and doctors.

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Drug use of mothers with babies

Information about drug use of mothers with babies

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More informationDownload pdf (800KB)

Youth Health Care in Secondary Schools

Information about youth health care in Secondary Schools.

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More informationDownload pdf (1MB)

CAMHS Whanau disclosure policy

Information about Child and Adolescent Mental Health Services (CAMHS) whanau disclosure policy when involved with a young person.

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More informationDownload pdf (800KB)

Hospital patient meals

Information about the cost and types of food provided by Canterbury DHB.

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More informationDownload pdf (800KB)

Communications and Public Relations Staff

Number of Communications / PR staff employed by Canterbury DHB.

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More informationDownload pdf (1MB)

Canterbury DHB Key Performance Indicator Data

All Canterbury DHB KPI data from July 2016 including any Inter-District Flow activity.

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Woman giving birth as a man

In the last three years how many women who have undergone gender affirmation surgery who have given birth as a man after the surgery?

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More informationDownload pdf (800KB)

CDHB contracts with NZ Drug Foundation

Information related to finances which have been paid between Canterbury District Health Board and the New Zealand Drug Foundation.

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More informationDownload pdf (1MB)

Maternity staffing issues and complaints

Information about Maternity services staffing in Canterbury.

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Substance Addiction Compulsory Assessment Treatment Act

Information about people placed in Nova Star for the purposes of treatment under the Substance Addiction Compulsory Assessment and Treatment Act.

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More informationDownload pdf (700KB)

Leiden Factor V Tests

What is the criteria for Leiden Factor V test? How much does it cost to run the test? In the past five years how many patients have had the test? Out of those how many tested positive, how many tested negative and how many were processed?

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Ashburton Hospital Redevelopment Project

Information about the Ashburton Hospital Redevelopment Project and the use of health services since the redevelopment.

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More informationDownload pdf (800KB)

Patients treated at a mental health facility for methamphetamine and synthetic cannabis

Number of patients treated at mental health facility methamphetamine and synthetic cannabis last five years.

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More informationDownload pdf (250KB)

Vaccinations

Is it a legal requirement in NZ to be registered to a GP to receive vaccinations?

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More informationDownload pdf (800KB)

NZSL Interpreting hours

The number of interpreting hours contracted to NZ Sign Language NZSL interpreters / interpreting agencies during the period 1/1/2018-31/12/2018

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More informationDownload pdf (800KB)

Vaccination rates reported by GPs

Do GPs in CDHB area have to report their vaccination rates and numbers to the CDHB? If so I would like to get that data and the number of enrolled patients for every GP in Canterbury for the most recent full year the data is available.

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Electronic health records

Has each respective DHB and GP implemented an electronic health record?

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More informationDownload pdf (700KB)

The Clinical Priority Assessment Criteria threshold level for the following elective procedures

The Clinical Priority Assessment Criteria threshold level for the following elective procedures: Cardiothoracic, Ear, Nose and throat, General surgery, gynaecology, neurosurgery, ophthalmology, orthopaedics, paediatric surgical, plastic and burns, urology and vascular surgery

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More informationDownload pdf (1MB)

Correspondence between David Meates, Clinical Leaders Group, and Michelle Arrowsmith

All correspondence sent and received David Meates / Clinical Leaders Group between 27 March 2017 and 5 July 2019. All correspondence David Meates and Michelle Arrowsmith between 1 June 2018 and 5 July 2019.

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Children’s oral health

Regarding the state of children and adolescent oral health to assess whether there has been any further investment in services since the 2008 major reorientation program to the Community Oral Health Service (COHS)

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Priority spending and cancer treatment

Priority Spending and cancer treatment. What is the DHB's top ten priorities for spending in the 2019/2020 financial year, and in the past five financial years? Proportion of patients accepted for urgent diagnostic colonoscopy who received the procedure with 14 days. Proportion of patients who received their first treatment within 62 days of being referred with a high suspicion of cancer and a need to be seen within 2 weeks for each of the last five years.

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Termination pregnancy cost

The total funding required for the provision of termination of pregnancy services in NZ 2018/2019

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Prostitution Reform Act Prosecutions

Statistics on how many investigations or prosecution of breaches of health and safety have resulted from inspections of establishments and homes in respect of the Prostitution Reform Act from 2003 until 2019? Of the number of investigations, please provide data on what proportion of investigations and prosecutions relat to owner operators versus licensed brothels.

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Mothers babies transferred outside CDHB

How often have expectant mothers and or newborn babies been transferred to DHBs outside Canterbury?

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More informationDownload pdf (700KB)

Measles Outbreak 2019

How many measles cases have been confirmed as caused by vaccine strains of the virus over the last five years and time interval between each case and their last MMR vaccination?

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More informationDownload pdf (700KB)

Measles Outbreak 2019

For the 236 notified cases that were investigated: Date of notification, age, vaccination status, result of investigation? Admission status.

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More informationDownload pdf (800KB)

EY review report of Canterbury DHB

Request for the reports by EY about Canterbury DHB.

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More informationDownload pdf (800KB)

Cost of treatment for people not eligible for public health services

Total annual costs over the past five financial years of treatment for people not eligible for publicly funded health services in New Zealand.

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More informationDownload pdf (800KB)

Ernst and Young report about Canterbury DHB

Request for the full report/review by EY about Canterbury DHB.

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More informationDownload pdf (700KB)

Harm caused by Oncology wait times

Have people been harmed as a result of oncology and or radiation wait times over past six months

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More informationDownload pdf (700KB)

Showing 641-680 of 919 results, page 17 of 23.

Page last updated: 24 January 2024

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