VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. Please note: Many publications in our document library are now historic district health board documents, rather than current information. You can find up-to-date national publications, including responses to OIA requests on the Te Whatu Ora national website

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

919 documents for "Official Information Act Response".

Eating Disorders Service guidelines for referrals

  • What are the Eating Disorder Clinical Guidelines for decision making around which referrals are accepted into SIEDS outpatient team, or referred to Caf South/North outpatient team, or other adult mental health services?
  • What are the numbers for referrals for Eating Disorder support through SIEDS for 2017 - 2021 (broken in to year groups), and the breakdown of which pathway the referral was eventually directed (SIEDS outpatient team, Caf outpatient team, or other adult community support)?
  • What are the numbers of patients that are not accepted to direct SIEDS outpatient support, who then later require inpatient care in C Ward from 2017 - 2021?
  • How many complaints have been received regarding wait times, or inability to access SIEDS support (both inpatient and outpatient) from 2017 - 2021?
  • What are the clinical guidelines around discharge from C Ward?
  • What are the wait times for access to inpatient care in C Ward 2017 - 2021 (average wait, longest wait, shortest wait, broken in to year groups)
  • How many regional admissions are there to C Ward (2017- 2021)?
  • What is the policy around using the Mental Health Act for people to receive inpatient treatment in C Ward for Eating Disorder support?
  • How many people have been under the Mental Health Act for Eating Disorder Support from 2017 - 2021? (broken into year groups, and aged under 18 and over 18).
  • What is the policy around repeated use of the Mental Health Act for C Ward admissions?
  • Is there a policy stating that the Mental Health Act can only be used once?
  • What are the clinical guidelines for care of people diagnosed with severe and enduring Anorexia?
  • How many inpatient beds will be available in the new hospital based at Hillmorton?
  • Will the new ward be a closed or open ward?
  • Will the new ward be combined with the Mothers and Baby’s ward or separated?

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More informationDownload pdf (300KB)

Communications and Public Relations Staff

For each financial year: 2017, 2018, 2019, 2020, 2021 and for the partial year of 2022 to date:

  • Number of FTE communications /media staff employed in each year (this includes all internal and external communications staff /content producers and social media staff).
  • The salary range paid to communications staff in each year.
  • Number of communications/media contractors used in each year.
  • Total sum paid to communications contractors in each year.
  • A breakdown of positions and numbers employed in each role (i.e. how many media advisors, senior media advisors, internal communications, managers, social media producers/managers).
  • How many media queries received in each year.
  • How many interview requests received in each year.
  • How many media interviews given,  and to which media organisations and when.
  • Total salary costs for communications staff each year.
  • In each year, how many communications staff paid a salary more than $100,000 per annum and $200,000 per annum.

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More informationDownload pdf (400KB)

Precocious puberty

  • How many children were referred for precocious puberty since 2006?
  • How many treated since 2006?

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More informationDownload pdf (300KB)

Housing Improvement Regulations Act

Housing Improvement Regulations Act and the issue of any repair notices under s44(1) by Medical Officer of Health.

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More informationDownload pdf (200KB)

Number of Community-based attachments (CBAs)

  • The total number of Community-based attachments (CBAs) currently accredited at your DHB
  • A breakdown of the types of CBA these are (e.g. Urban GP, rural GP, sexual health clinic, public medicine, urgent care, etc.)

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More informationDownload pdf (200KB)

Costs paid for translation services

Breakdown of costs paid for translation services for written documents such as board reports, etc which are translated into languages other than English. I would like to see this for the last three years.

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More informationDownload pdf (200KB)

Assaults on staff 2021 to 2022

Staff physically assaulted by patients in past year. Of those how many were off work for more than 20 days? How many resulted in an ACC claim.

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More informationDownload pdf (300KB)

Unvaccinated staff

Staff currently employed by Canterbury DHB who are unvaccinated for COVID-19, according to the COVID-19 Public Health Response (Vaccinations) Order.

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More informationDownload pdf (300KB)

Managing staff fatigue

  • Do you have a policy which instructs staff on how to manage fatigue?
  • How many times (if at all) have staff exceeded 75 hours work in a 7 day period?
  • If there are staff who have exceeded 75 hours work in a 7 day period, what position were they employed in?
  • What is the longest continuous time frame which staff could possibly work?
  • What position would staff in question 4 hold?

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More informationDownload pdf (1MB)

Integrated Pharmacy Services Agreement

Policies and documents relating to the Integrated Pharmacy Services Agreement.

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More informationDownload pdf (1MB)

Cognitive impairment

Cognitive Impairment - Information relating to the links in HealthPathways.

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More informationDownload pdf (1MB)

Mental Health Act

A copy of:

1. Mental Health Act Section 8 Form: application form for any person to fill out.

2. Mental Health Act Section 8B Form: medical certificate form

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More informationDownload pdf (1MB)

PGY1 House Officers

1. The total number of PGY1 House Officer positions filled by the ACE matching system for each year between 2014 and 2022, and a breakdown of these by country of training of the candidate (e.g. New Zealand, Australia).

2. The total number of PGY1 House Officer positions filled in by NZREX graduates for each year between 2014 and 2022.

3. The total number of PGY1 House Officer positions filled in by candidates from a Comparable Health System (e.g. U.K., Ireland, U.S.A., Canada etc.) for each year between 2014 and 2022.

4. The total number of PGY1 House Officer positions that were available and advertised outside of the ACE matching system for each year between 2014 and 2022.

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More informationDownload pdf (200KB)

Theatre nurse shortage

Theatre Nurse shortage (Vacancies vs illness). Effect on planned care.

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More informationDownload pdf (300KB)

Effects of industrial actions May 2022

  1. How many appointments and surgeries were deferred as a result of the 24-hour strike on Monday May16?
  2. How many appointments and procedures were deferred or cancelled as a result of the 'work to rule' action on May 9-20?
  3. Of the affected procedures/surgeries - what kinds of surgeries - and did this include any cancer surgeries? If so, how many?

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More informationDownload pdf (300KB)

MRT MECA bargaining information

MRT staffing, number of examinations, wait times.

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More informationDownload pdf (2MB)

Wait times for Cancer treatment and surgery

Times patients wait to see a specialist, to have surgery or to start their cancer treatment.

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More informationDownload pdf (1MB)

OPCAT Report – October 2018

Report on an unannounced Inspection to the Assessment, Treatment and Rehabilitation Unit under the Crimes of Torture Act 1989 (Oct 2018). Which the Chief Ombudsman sent CDHB in Oct 2018. Can you please send a copy of CDHB's response.

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More informationDownload pdf (2MB)

Earthquake-prone buildings

RE earthquake-prone buildings owned, occupied, rented, leased or in use by Canterbury DHB.

  • A count and list of all buildings owned, occupied, rented, leased or in use.
  • The count and list of buildings from question 1 that have had a seismic assessment since 1 July 2017.
  • The count and list of buildings from question 1 that have not had a seismic assessment since 1 July 2017.
  • The count and list of those from question 1 that are currently earthquake prone.
  • The count and list of those from question 4 that are between 20 percent and less than 34 percent of the New Building Standard (NBS).
  • The count and list of those from question 4 that are less than 20 percent of the New Building Standard (NBS).

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More informationDownload pdf (1MB)

Suicide and self harm assessment tools

Information on how the DHB undertakes suicide risk assessment to inform decisions on access to services (which may also be known as the "triage process". )

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More informationDownload pdf (2MB)

Mental Health policies and procedures

Policy, procedures, standards, statements and information on the diagnosis, treatment and provision of social supports for numerous mental disorders.

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More informationDownload pdf (1MB)

Customer Service Personnel Burwood

Job description of customer service personnel at Burwood Hospital. Salary of these workers.

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More informationDownload pdf (1MB)

COVID costs

  • The full costs of all testing centres for COVID-19, including the road cone staff and the site payments etc.
  • The full costs health workers solely working with COVID, in labs or wards or anywhere else.

 

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More informationDownload pdf (200KB)

Acute myocarditis, pericarditis and tachicardia admissions

  • All acute Myocarditis, pericarditis and tachicardia admissions post covid diagnosis.
  • The number of walk in admissions to ED where a Dr has written anxiety on the discharge notes and the comparative figures for the last five years.

 

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More informationDownload pdf (250KB)

Media access to DHB premises

RE media access to DHB premises to interview staff and patients and take photos before COVID restrictions. Board's intentions for future regards media access under COVID.

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More informationDownload pdf (200KB)

Mental Health Compulsory Assessment and Treatment Act 1992

Mental Health Compulsory Assessment and Treatment Act 1992.

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More informationDownload pdf (200KB)

TOP surgery

TOP surgery: Waiting time from referral by GP to be accepted for TOP surgery.

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More informationDownload pdf (200KB)

Unvaccinated staff

RE unvaccinated employees who were mandated out of job. Staff on special leave, non paid leave and remain in employment but not working. Policy that on termination a nurse would lose nursing registration. That while stood down a nurse must not attend place of work. Number of nurses hired to replace nurses who had their employment terminated.

 

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More informationDownload pdf (300KB)

Code of conduct, professional standards and ethics

  • CDHB Code of conduct links
  • Professional registration bodies professional standards and ethics.

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More informationDownload pdf (2MB)

Board members

Names, tenure details of elected and appointed board members.

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More informationDownload pdf (1MB)

Information regarding mental health assessments

Policies, guidelines and ethics re Mental Health assessments and treatment under the Mental Health Act.

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More informationDownload pdf (3MB)

Commissioned research

Details related to the expenditure of commissioned research the Canterbury DHB has awarded to external organisations over the last three years.

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More informationDownload pdf (200KB)

Donations and bequests

Donations and bequests to DHB past five years.

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More informationDownload pdf (300KB)

Winter illness preparedness

Winter illness preparedness reports, briefing documents or modelling for influenza, RSV, measles or whooping cough illness in relation to the upcoming 2022 winter season.

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More informationDownload pdf (2MB)

Staff investigations of assaults on patients

Staff investigations of assaults on patients i.e. staff fired, investigated and resigning before being fired / criminal charges being laid / withdrawn by victim? Time frame "All DHB records".

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More informationDownload pdf (300KB)

Operating theatre revenue and capacity

The impact on revenue for a hospital/DHB that is caused by an operating theatre being closed for a period of time. Can you please provide the average revenue that an operating theatre brings in per year? If that is too difficult, can you please provide the total operating theatre revenue for CDHB and the total amount of operating rooms?

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More informationDownload pdf (200KB)

Alcohol related harm

Remdesivir and ventilators

Has Remdesivir and ventilators been or are being used as a treatment for COVID patients in hospital?”

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More informationDownload pdf (200KB)

Senior Medical Officer Gastroenterologists appointed during 2020-2021

SMO Gastroenterologist appointments 1/4/2020 - 1/4/2022

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More informationDownload pdf (200KB)

Showing 41-80 of 919 results, page 2 of 23.

Page last updated: 24 January 2024

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