VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Document Library

Key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. Please note: Many publications in our document library are now historic district health board documents, rather than current information. You can find up-to-date national publications, including responses to OIA requests on the Te Whatu Ora national website

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

919 documents for "Official Information Act Response".

Chief Ombudsman’s 2014 report on the Te Whare Manaaki Unit

Request for a copy of the Chief Ombudsman’s 2014 report on the Te Whare Manaaki Unit.

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More informationDownload pdf (2MB)

SMHS bipolar disorder referrals and treatment

Information about people diagnosed with bipolar disorder by Specialist Mental Health Services (SMHS).

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More informationDownload pdf (300KB)

SMHS patient locked in maintenance shed overnight

Information about the Specialist Mental Health Services incident involving a patient at Hillmorton Hospital being locked overnight in a maintenance shed in December 2018.

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More informationDownload pdf (8MB)

Waitangi Tribunal Research Report about disabled Māori

Request for information regarding the Waitangi Tribunal Research Report on disabled Māori.

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More informationDownload pdf (8MB)

Surgical Mesh removal

Information about surgical mesh procedures undertaken by Canterbury DHB.

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More informationDownload pdf (400KB)

Maternal Mental Health

Maternal Mental Health Care: Number of live births, funding dedicated to this, dedicated team, How many women did the service see / treat in 2016, 2017 and 2018.

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More informationDownload pdf (300KB)

Publicly funded fertility treatment

information about publicly funded fertility treatment during the last ten years.

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More informationDownload pdf (300KB)

Primary school children dental services

Primary age children dental services, visits, funding, dental van vs school visit and criteria for x-rays.

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More informationDownload pdf (400KB)

Quarrying in Christchurch and Selwyn

Communications Dr Alistair Humphrey has had concerning quarrying since 2014.

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More informationDownload pdf (300KB)

Brief Intervention Counselling Funding

How much funding does your DHB receive or allocate directly through Primary Health Organisations for Brief Intervention Counselling BICs

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More informationDownload pdf (400KB)

Audits for Mental Health services past four years

Details of any issues based audits or investigations into mental health services in your DHB area carried out,  commissioned or provided to the DHB for the past four years.

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More informationDownload pdf (13MB)

Heat stroke Sun stroke effects

Recorded cases of organ failure, brain damage and death related to heat stroke and or sun stroke.

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More informationDownload pdf (400KB)

Services to people who have a diagnosis of dementia or other age related cognitive impairments

Overview of services that are provided to people who have a diagnosis of dementia or other age related cognitive impairments.

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More informationDownload pdf (400KB)

Request for Specialist Mental Health Services Detailed Business Case

The documents that relate to or are referred to in the Board item agenda “Specialist Mental Health Services Detailed Business Case” of dated 13 December 2018

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More informationDownload pdf (400KB)

Policies and procedures related to hiring Māori staff for all public health units

Policies and procedures related to hiring Māori staff for all public health units. Quota for Māori staff etc

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More informationDownload pdf (900KB)

The use of pagers at Canterbury DHB

Information about the use of pagers at Canterbury DHB.

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More informationDownload pdf (300KB)

The use of fax machines at Canterbury DHB

Information about the use of fax machines at Canterbury DHB.

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More informationDownload pdf (300KB)

The Ombudsman’s visit to Hillmorton Hospital in July 2018

A copy of the Ombudsman's report following unannounced inspection at Hillmorton Hospital from 23-27 July 2018.

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More informationDownload pdf (4MB)

Use of phones and apps to share clinical information

Does the DHB have a policy in place regarding the use of smartphones apps for recording and sharing of clinical patient information?

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More informationDownload pdf (300KB)

Seismic reports 2018

Any DHB seismic reports 2018. EQ prone buildings 2018. Non-structural seismic restraints provided by DHBs.

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More informationDownload pdf (300KB)

PET CT scanning machines and patient wait times

PET and PET-CT scanning machines, working condition, repairs, current patient wait times broken down by reason. Forecast wait times for scans over next 6 months.

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More informationDownload pdf (300KB)

Amount spent on recruiting staff and staff salaries

Amount spent on recruiting staff in 2018 compared to previous years. Occupations. Total salary spend for each occupation.

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More informationDownload pdf (300KB)

Unfilled vacancies as at November 2018

Number of unfilled vacancies as at November 2018. Impact on Health Targets due to staff shortages. Complaints related to impacts of unfilled vacancies.

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More informationDownload pdf (300KB)

Assaults on Hospital staff by patients from 2013 to 2017

The number of assaults on Hospital staff by patients from 2013 to 2017

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More informationDownload pdf (5MB)

Internal protocols for patients who disclose that they are the victim of a sexual assault

Canterbury District Health Board's internal protocols in regard to the treatment of patients who disclose that they are the victim of a sexual assault to a Canterbury DHB staff member at
ChCh Hospital

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More informationDownload pdf (4MB)

Children’s Dental Service

The number of children eligible for the free dental service in CDHB's coverage area for 2015, 2016, 2017 and 2018.

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More informationDownload pdf (300KB)

Payments to other District Health Board’s

Information about payments to other DHBs over the period from 2013 to 2017 and information about clinical staffing numbers.

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More informationDownload pdf (300KB)

Surgical Mesh

Information about surgical mesh procedures undertaken by Canterbury DHB.

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More informationDownload pdf (300KB)

Gloriavale Notifiable Disease in 2018

RE notifiable disease reported this year at Gloriavale (2018)

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More informationDownload pdf (200KB)

Costs of types commercially supplied energy 2017-2018

For last financial year, the annual billed cost for commercially supplied energy for each fuel type.

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More informationDownload pdf (250KB)

Admissions related to adverse prescription drug reactions

Regarding hospital admissions related to adverse prescription drug reactions.

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More informationDownload pdf (500KB)

Vaping and e-cigarette regulations

Do vapers and eCigs have different regulations than smoking.

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More informationDownload pdf (200KB)

Effects of quarry dust in Yaldhurst

All correspondence in relation to the survey/study of the effects of quarry dust on Yaldhurst as carried out and released by ECAN.,

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More informationDownload pdf (250KB)

AtmosAir mattresses at Burwood Hospital

Has Burwood Hospital bought any AtmosAir mattresses in the last 12 months?

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More informationDownload pdf (300KB)

Fetal Alcohol Spectrum Disorder Assessment Pathway

Is your DHB able to provide an Fetal Alcohol Spectrum Disorder (FASD) assessment to determine if a person has this disorder?

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More informationDownload pdf (11MB)

Staff car parking

Why don't you have better car parking for staff?

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More informationDownload pdf (300KB)

Disposal of radioactive waste

Does Canterbury DHB record the amount of radioactive waste being produced as a by-product of operating radiology / diagnostic machines?

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More informationDownload pdf (300KB)

Miles Premises Ltd Land Swap Judicial Review

Regarding the judicial review being taken by Miles Premises Ltd and its impact on a wider land swap underway to complete Crown anchor projects.

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More informationDownload pdf (300KB)

Specialist Mental Health Service (SMHS) Workforce and Resignations

The total SMHS workforce for past five years. Nursing workforce same time frame. Total resignations same time frame

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More informationDownload pdf (300KB)

State Services Commission Inquiry into the Use of External Security Consultants

State Services Commissioner request for information regarding the use of external security consultants by Canterbury DHB.

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More informationDownload pdf (1MB)

Showing 761-800 of 919 results, page 20 of 23.

Page last updated: 24 January 2024

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