VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. You can also find many national publications on the Te Whatu Ora national website.

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

919 documents for "Official Information Act Response".

Eldernet

RE Eldernet: Interested to understand the nature of this agreement for data collection, and the accessibility of the data in the public domain.

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Treatment protocols

Treatment protocols: Post-Operative Urinary retention, persistent postsurgical pain, treatment of patients after a suicide attempt or suicidal ideation and constipation

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More informationDownload pdf (1MB)

St George’s Hospital maternity services

Information about the St George's Hospital maternity services contract with Canterbury DHB.

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More informationDownload pdf (1MB)

Radiation treatment wait times

As of Feb 14 2022 how many people have been waiting longer than clinically recommended for radiation treatment?

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More informationDownload pdf (200KB)

Aged care, number of hospital beds available

  • Since March 2020 have you had to reduce the number of beds you can offer for aged residential care?
  • How many beds did you offer in March 2020, and how many do you offer now?
  • If so, what has caused the DHB to reduce the number of age residential care beds available?
  • Have you had to reduce the number of general hospital beds available since March 2020?
  • If so, what has caused the DHB to reduce the number of general beds available?
  • How many general hospital beds were available in your catchment area in March 2020, and how many general hospital beds are available now?

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More informationDownload pdf (300KB)

Ernst & Young (EY New Zealand) 2014 – 2021

Services provides by Ernst & Young 2014 - 2021.

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More informationDownload pdf (200KB)

Pfizer vaccine and blood clots

Use of D-dimer tests by DHB to identify blood clots following COVID vaccination.

 

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More informationDownload pdf (200KB)

Cervical screening backlog due to COVID-19

Cervical screening: Backlog of women who still need to be screened since first lockdown (COVID) in particular Maori and Pacific women.

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More informationDownload pdf (200KB)

Information about Myocarditis and COVID-19 vaccinations

Any information you have regards number of people admitted to hospital due to Covid-19 as the primary illness, that later had a diagnosis of Myocarditis, caused by the virus.

 

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More informationDownload pdf (200KB)

Ovarian cancer 2018-2021

The total number of CA-125 tests performed in your DHB in the 12 month period of 2018, 2019, 2021 (we previously requested 2020). Additionally, if this information is easily available, it would be helpful to understand, the total number of patients receiving the test in each period also.

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More informationDownload pdf (200KB)

COVID-19 vaccinations at Health Wigram

Health Wigram no longer offers Covid-19 vaccinations or tests (excluding paid fit to fly / travel tests). Was this decision made or suggested by CDHB? Further, why has the total number of GPs offering these services reduced dramatically over the past few months in the CDHB area?

Please also provide the contents of any investigation report, or similar related documents, held by CDHB relating to Health Wigram Covid-19 vaccine administration or Covid-19 testing errors, including but not limited to the instance where they administered saline instead of a Covid-19 vaccination dose.

 

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More informationDownload pdf (200KB)

Staffing of mental health facilities

Please release correspondence with unions and staff (not individual staff, but group messages), in the 2021 calendar year, about staffing of mental health facilities.

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COVID treatment related costs and vaccination related incentives

  • Costs to the DHBs for health care provided to the COVID-positive patients, including HDU and ICU,
  • Costs of the incentives / bribes, music, food, and other draw-cards at testing and vaccination centres implemented to entice people to get tested and vaccinated, (Costs that commenced 17/08/2021)

 

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More informationDownload pdf (200KB)

Violence against healthcare staff

  • Rise in aggression and violence against nurses (AVAN).
  • The number of incidents related to nurses, midwives and health care assistants being abused, harassed or physically assaulted/ attacked at their workplace since 1 Jan 2017 to date, broken down by location and calendar year.
  • Brief description of the incidents and what the incidents related to e.g. verbal abuse, physical assault, sexual assault, physical threat or otherwise
  • How many ‘code orange’* events that occurred? Brief description of the events
  • Where did the incidents happen? e.g. the emergency department, mental health/addictions, obstetrics?
  • How many incidents were notified to WorkSafe?
  • How many incidents required police interventions e.g. Police report, statements from DHB employees?
  • How many incidents required an ACC claim?
  • How many incidents resulted in working days lost? And if so, how many?

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More informationDownload pdf (300KB)

Assaults on staff in 2021

  • How many recorded assaults on health staff have there been in 2021?
  • How many recorded incidents of verbal abuse or threats have there been on health staff in 2021?
  • How many days have been lost due to staff taking time off after being assaulted in the same time frame?

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Orderly Health and Safety Representative

  • The name of the Orderly Health and Safety representative as at 26 April 2021
  • How long they had held that role, and
  • A description of the responsibilities of that role

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Ovarian cancer

Total requests during the 12 months of 2020 were for CA-125 blood tests in your DHB region?  Can you also please specify the total estimated population your DHB serves.

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ICU capacity

What investment in the increased number of ICU beds by region and hospital, have been delivered, from 01 October 2019 to the date of your issuing the data.

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More informationDownload pdf (300KB)

Measles

  • Provide all documentation and evidence in support of MOH statement section 3.1.4 that GEN-A strain of measles is not transmissible.
  • Provide all documentation and evidence in support of 2019 measles epidemic that lab confirmed GEN-A was not transferred from another vaccine recipient partially or fully vaccinated.
  • Provide all documentation and evidence in support of B3 or D8 strains not resulting from transmission by GEN-A strain. Provide all documents and evidence in support that B3 and D8 strains are not endemic in New Zealand.
  • Provide all documents and evidence for identification of multiple strains B3 D8 GEN-A (any combination) that were laboratory confirmed in individuals.
  • Provide all documents and evidence that lab confirmed GEN-A strains were in vaccinated individuals only.
  • Provide all documents and evidence of unvaccinated individuals identified with GEN-A strain.

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More informationDownload pdf (400KB)

COVID-19 information and communications

Information and communications about the design of COVID-19 related visual material.

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More informationDownload pdf (300KB)

Medical Oncology and Radiation Oncology referral wait times, staffing and capacity

30/11/2021 REVISED REQUEST: MEDICAL ONCOLOGY and Radiation Oncology -  ONLY Oncology Dept:

  • How many people who have been referred for a first specialist appointment for suspected cancer are waiting over the clinically recommended time frame?
  • What is the CDHB's maximum wait time target for cancer referrals?
  • How many people with diagnosed cancer are waiting to get a specialist appointment for treatment?
  • What is the CDHB doing to address  this?
  • What requests has the CDHB received from staff in the oncology department for additional staff to be recruited?
  • How was this responded to?

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More informationDownload pdf (200KB)

Sabin oral polio vaccine

Given that it may be stored for two years was the Sabin oral polio vaccine used in Christchurch in 1964 sourced from Europe through USA, direct from USA or direct from Europe?

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Cost of RMO locums in 2021

Amount paid to RMO locums hired through agencies or bureaus outside of the management of District Health Board (i.e. not including casual employees of the District Health Board) in the period 1 April 2020 to 31 March 2021 and 1 April 2021 to 31 October 2021.

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Surgeries / procedures / assessments cancellations

Partial transfer from MoH:

  1. How many surgeries /procedures/assessments have been cancelled in the past year?
  2. Is it possible to break that number down by month?
  3. How many surgeries/procedures/assessments were cancelled in 2019 and in 2017?

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Declined gastro-intestinal department referrals

The percentage of patients that have been declined referrals from multiple internal and external requests for gastro-intestinal department (Multiple being more than 3 separate GP/Doctor referrals) 3/12/2021 time frame 1/1/2010-1/11/2021.

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Cost of COVID-19 hospital checkpoints

COVID-19 - The total cost of every set-up including contractors, security, workforce, hireage, purchases, administration, equipment, computer connections, stationery and any other expense associated with these checkpoints at all hospitals and any other facilities.

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Orthopaedic surgery and related questions

17 questions: Orthopaedic surgery wait list, pain management, number of surgeons, support services for patients with spinal injury, prescription drug addiction, pain clinic. Suicides while waiting for surgery.

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More informationDownload pdf (300KB)

Trans vaginal ultrasounds

How referrals for trans vaginal ultrasound scans are treated.

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Pfizer COVID-19 vaccine and rheumatoid arthritis

Pfizer vaccine - for persons with an autoimmune or inflammatory disorder such as Rheumatoid Arthritis.

 

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Fetal Deaths and Neonatal Deaths (additional questions re vaccination status)

Follow up to CDHB 10746 Fetal deaths and neonatal deaths.

  1. Please supply the covid 19 vaccination status for every Canterbury DHB mother who has experienced a stillbirth or a neonatal death in 2021.
  2. Please provide the date of covid 19 vaccination receipt (and if it was a first or second dose) and the date of the stillbirth or neonatal death for each mother.

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More informationDownload pdf (300KB)

Electrical switch rooms fire suppression

  • Please advise how many of your electrical switch rooms have fire suppression systems?
  • If there is a fire suppression system what type of system, e.g. water sprinklers, gas flood, or other system ?
  • If nothing, then NIL.

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More informationDownload pdf (200KB)

Unpaid leave

Unpaid Leave - LWOP (Leave without Pay) for period longer than six months 2015-2021 YTD.

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More informationDownload pdf (4MB)

COVID-19 vaccinations for Māori

Covid-19 vaccination programmes and planning for Māori:

  • Copies of any plans formulated to vaccinate Māori in the region against Covid-19.
  • Details of measures the DHB has taken to provide vaccinations to Māori in the region, including staffing and resourcing.
  • Reports, briefings, memos, or other updates provided to the DHB's senior leadership on the progress of Covid-19 vaccine rollout to Māori.
  • Details of any data the DHB is collecting to monitor the vaccination of Māori against Covid-19. correspondence between senior leadership and the Ministry of Health relating to the vaccination of Māori against Covid-19.
  • Correspondence between senior leadership and other DHBs relating to the vaccination of Māori against Covid-19.
  • Correspondence between senior leadership and Māori health providers, experts and/or iwi relating to the vaccination of Māori against Covid-19.

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More informationDownload pdf (101MB)

COVID-19 swab instructions

COVID-19 testing: Please provide the instructions given to the nurses at MIQ on how to administer the test.

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More informationDownload pdf (1MB)

Emergency Department presentations

ED / Emergency Department admissions 2020 and 2021 broken down by month and types of admissions.

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Information about Myocarditis Pericarditis and Vaccinations

Myocarditis and pericarditis information. Myocarditis cases overall, and month by month. Pericarditis cases overall and month by month. (Broken down by age and gender). Vaccine doses month by month Feb-Nov 2021. broken down by 1st dose, 2nd dose, age and gender.

 

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More informationDownload pdf (200KB)

Attention-deficit/hyperactivity disorder (ADHD)

  1. Do you diagnose ADHD for those under the age of 18, and for those over 18?
  2. If so, what is the process to getting a diagnosis, and who does the diagnosis? If not, please explain why not.
  3. What is the waiting list/average time frame to be diagnosed over the last 12 months? (for under and over 18)
  4. What support do you provide once they are diagnosed?
  5. Do you have the ability to cope with an ADHD person in crisis?
  6. What care is provided?

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Showing 121-160 of 919 results, page 4 of 23.

Page last updated: 1 February 2023

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