VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. You can also find many national publications on the Te Whatu Ora national website.

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

919 documents for "Official Information Act Response".

COVID-19 information updates

Who is given information on the daily COVID cases in each DHB region in advance of any Ministry of Health or government statement, or briefing? Which stakeholders and/or partner organisations are given information? The nature of the information; what information about the COVID cases are people given?

Tags

More informationDownload pdf (200KB)

Drug and Alcohol Residential Services

RE Alcohol and Drug residential services: Live in treatment services: number, name, location, number closed between 2015 and 2021. Wait list for these facilities, average wait time, Alcohol and detox beds - located and how many? Average wait time for drug and alcohol detox bed. Average number of people on wait list for drug and alcohol detox bed between 2015 and 2021.

Tags

More informationDownload pdf (300KB)

Fetal Deaths and Neonatal Deaths

Medical Certificate of Causes of Fetal and Neonatal Death' forms that have been filled out, per month, since June 2020 to date in your District Health Board area. (Ministry of Health web page reference:
https://bit.ly/3mGoO1q )

Tags

More informationDownload pdf (300KB)

Child heart surgery and subsequent pregnancy/births

How many individuals in New Zealand had full open-heart surgery as a child (<16) and subsequently went on to become pregnant and give birth.  

Tags

More informationDownload pdf (250KB)

Tree removal from Burwood Hospital Campus

Information about the cost of removing trees from Burwood Hospital Campus grounds.

Tags

More informationDownload pdf (200KB)

Gallbladder treatment wait times

After referral from a GP and acceptance for an appointment, what is the current wait time for a first specialist appointment for patients with gallbladder issues? After the first specialist appointment is completed and surgery approved for gallbladder removal, what is the current wait time for the surgery to be completed? What steps is the CDHB undertaking to ensure that patients are seen (first specialist appointment) within four months of referral?

Tags

More informationDownload pdf (200KB)

Number of pharmacy staff (November 2021)

Pharmacists: headcount/FTE, Pharmacy Technicians headcount/FTE, Pharmacy Assistants headcount/FTE, resignations and pending resignations since 4/11/2020 broken down into pharmacists, pharmacy technicians and pharmacy assistants.

Tags

More informationDownload pdf (200KB)

COVID-19 vaccination status and access to healthcare

Policy regarding declining treatment or not being seen in relation to vaccination status.

Tags

More informationDownload pdf (200KB)

Road access to Hillmorton Hospital

Questions regarding road access once the new Hillmorton Hospital building is completed.

Tags

More informationDownload pdf (1MB)

Emergency Department presentations 2020/2021

  • How many people admitted to emergency department since 1st March until now.
  • As well compared from 1st March 2020 until 31st December 2020.
  • Also breakdown information on reasons for admitting to emergency department.

Tags

More informationDownload pdf (1MB)

PET-CT referral suppliers

PET CT referral suppliers:

  1. Which PET CT suppliers do you use for your PET CT referrals?
  2. How are the tenders for these referrals accessed and when are they put out to tender?
  3. Are any of your PET CT referrals currently under contract with your suppliers and if so when are the contracts up for renewal?
  4. Are there any extra costs to the DHB for providing PET CT scans to patients, e.g. travel costs, accommodation?

Tags

More informationDownload pdf (300KB)

Tier 1, 2, 3 Contractor pay rates

Over the last 5 years what are the names of contractors, who have worked for longer than one year, in a DHBs tier 1,2 or 3 management position, and what was the daily or weekly or year rate paid to each of these contractors?

Tags

More informationDownload pdf (1MB)

Community-based isolation quarantine plan

Copy of the community-based isolation and quarantine plan to respond to potential outbreaks of Covid-19

Tags

More informationDownload pdf (200KB)

Endometriosis

Endometriosis / Back pain / Orthopaedic wait times

Tags

More informationDownload pdf (2MB)

Intensive Care Unit

  1. How many intensive care unit (ICU) beds are available at Canterbury DHB that meet the staffing requirements outlined in the College of Intensive Care Medicine (CICM) minimum standards for Level I, II, III and Paediatric ICUs? See: https://www.cicm.org.au/CICM_Media/CICMSite/Files/Professional/IC-1-Minimum-Standards-for-Intensive-Care-Units.pdf
  2. What is the DHB’s current Clinical Priority Assessment Criteria (CPAC) threshold for each speciality?
  3. What were the CPAC thresholds over the previous 5 years and how many patients were declined treatment (FSA or surgery) due to capacity of the service to deliver?

Tags

More informationDownload pdf (1MB)

Male and Female Genitalia Anomalies

Hypospadias / urethral fistula, anomalies of male genitalia, reducing or adjusting clitoral size or appearance, Vaginal construction or reconstruction procedures, gonadectomies, protocols re gonadectomies, support and information for young people and families.

Tags

More informationDownload pdf (1MB)

Cardiac hospital admissions 2015 to 2021

This is a request for cardiac ward admission numbers to Canterbury hospitals for research purposes.

  • Could you please provide numbers of patients admitted to all cardiac wards under your jurisdiction, by month and hospital, from September 2015 to September 2021?

Tags

More informationDownload pdf (1MB)

Covid-19 hospital triage protocols

  • The Triaged Protocol used for Covid-19 cases in Hospitals under your district used for assessing patient case severity.
  • For each level of severity, provide the treatment protocol given including medicines and dosage prescribed.
  • What Antivirals, Immune-Modulators, Anti-inflammatory, Anti-coagulant, and Convalescent plasma's are used along with there Indications.

Tags

More informationDownload pdf (1MB)

COVID lockdowns effect on health services

Elective procedures, imaging (MRI, CT scans) and mental health appointments delayed under lockdown levels 3 and 4.

Tags

More informationDownload pdf (400KB)

COVID-19 vaccination clinics

  • How many vaccinations have been provided to date in total at the top 10 largest vaccination clinics in Canterbury?
  • Of those and for each clinic, how many vaccine doses were provided to each ethnic group? (the national Covid vaccination priority group)
  • Can you please provide the same data for the Ngā Hau e Whā marae and Maui vaccination clinics?

Tags

More informationDownload pdf (1MB)

Mental Health services post discharge

Mental Health:

  • Q10, How long does a vulnerable person remain in the system post discharge so they can access support quickly.
  • Q19, What risk/benefit model is

Tags

More informationDownload pdf (200KB)

Information about General Practices in Canterbury

  • A list of all registered GP Practices registered with your, including their practice name and physical address.
  • A total number of GPs working Full Time and Part Time with each of the above practices.
  • A total figure of current enrolled GP patients for each of the above practices.

Tags

More informationDownload pdf (1MB)

Impact of Covid-19 lockdowns on cervical cancer treatment

The impact of Covid-19 lockdowns and restrictions on cervical cancer screenings and treatments.

Tags

More informationDownload pdf (4MB)

Mask mandates for employees

Policies on Mask Mandates for Employees and contractors.

Tags

More informationDownload pdf (200KB)

Population based funding 2019-2020

The Canterbury DHB Annual Report 2019/2020, at page 48, disclosed Ministry of Health population-based funding for the year ended 30 June 2020 of $1,565,331,000 (2019: $1,463,233,000).

    1. With respect to the 2020 funding, which I presume is paid in advance to the CDHB, with accounting adjustments to match the revenue to the financial year, can you please advise the amounts received and when they were received in relation to the FY2020 year, and the accounting adjustments which resulted in the reported figure of $1,565,331,000.
    2. In relation to the FY2020 funding, and each tranche which I presume is paid on a regular basis to the CDHB, what information does the MOH provide to the CDHB regarding how those funds were calculated in accordance with the population-based funding formula?
    3. Alternatively, it may be the CDHB does not receive any advice about the PBFF at all and instead just receives tranches of funds as the year progresses. Am I right in that assumption?
    4. May I also ask if you have been advised of any reviews of the PBFF subsequent to the 2015 Technical Report?

Tags

More informationDownload pdf (200KB)

Stroke information

  • Stroke information / thrombolysis treatment / Referrals to Stroke Foundation, Stroke Central?
  • How many received rehabilitation?
  • Number of secondary strokes?

Tags

More informationDownload pdf (300KB)

Managed isolation and quarantine (MIQ) spending May 2020 to May 2021

Re CDHB 10636:

  • How much has CDHB spent on healthcare matters in MIQ facilities. $15,809,936 for year May 2020 to May 2021.
  • Can you provide me with a breakdown of these costs?
  • What was this money spent on? i.e. outside health professionals contracted in etc.

Tags

More informationDownload pdf (200KB)

Orthopaedics CPAC scoring system

Please provide the full breakdown of the CPAC scoring system (100 points) for orthopaedics.

Tags

More informationDownload pdf (1MB)

COVID-19 vaccine error in Wigram

In relation to a vaccine error incident that occurred in Wigram on 14 July 2021.

  • All communications between you or your staff and the Ministry of Health regarding the incident. I would expect this to include all reports, briefings or aide memoire as well as emails, text messages, WhatsApp messages etc.
  • All communications between you or your staff and any Minister and or their offices regarding the incident. This should include the Prime Minister and her office.
  • A copy of all communications between you or your staff and any member of the media regarding the incident up to and including today’s date (25 August 2021). I am particularly interested in any information which discusses alerting those people vaccinated that there has been a vaccine error and steps taken to identify those affected (should individuals have been affected). I do not wish to receive any information which identifies any individual recipient of the vaccine.

 

Tags

More informationDownload pdf (15MB)

ICU occupancy, ventilators and ability to scale up

The latest information in regards to ICU beds, occupancy rates, and the ability to scale up

Tags

More informationDownload pdf (36MB)

Intensive Care Unit (ICU) nursing training

A breakdown by DHB showing how many nurses had completed the online ICU training module for nurses by August 17, and also now (most up to date figures available).

Tags

More informationDownload pdf (300KB)

The Princess Margaret Hospital

I wish to know who is the person in charge of seeing that PMH is reopened.

Tags

More informationDownload pdf (300KB)

Aged care facilities

Aged care facilities, total number funded, number of residents in facilities, number of facilities that have closed, Reason for closure.

Tags

More informationDownload pdf (200KB)

Medication management

RE performance ratings in your 2020 annual report: In the section of 'Pharmacy and Referred Services'. "People on multiple medications receiving medication management support".

My enquiry is how the stats are calculated and if you could provide further information regarding medication management support.

Tags

More informationDownload pdf (200KB)

Air ambulance

Registered flight nurses, inter-hospital transfers by air, cost of inter-hospital transfers by air, number of flights etc, cost sharing for inter-hospital transfers by air. 

Tags

More informationDownload pdf (1MB)

Immunisations for Maori and Pacific children, information about vaccine hesitancy

Immunisations for Maori and Pacific children / vaccine hesitancy including in relation to the Covid vaccine.

Tags

More informationDownload pdf (1MB)

Intensive Care Unit (ICU) Capacity from March 2020 to September 2021

  1. ICU / Intensive Care Unit / Capacity 1. Since March 2020 and by each month thereafter, the number of fully staffed/operational ICU beds available, ICU capacity, a breakdown of all ICU staff (such as numbers of ICU nurses) and any vacancies, and how many surgeries were rescheduled or postponed/cancelled.
  2. Since March 2020, copies of any reports, documents or briefings that include information about ICU capacity, including (but not limited to) in relation to Covid-19, such as contingency plans to scale up capacity.
  3. Since March 2020, copies of all correspondence with the Ministry of Health regarding critical care and ICU, in relation to Covid-19, such as confirmation of current capacity and plans to scale up capacity.

Tags

More informationDownload pdf (1MB)

Information about OIA requests in 2021

OIA response times:

  1. From 1 January to 30 June 2021, how many OIA requests did your agency receive?
  2. From 1 January to 30 June 2021, what was the average OIA response time, in working days (including any extension time)?
  3. From 1 January to 30 June 2021, what was the longest OIA response time, in working days (including any extension time)?
  4. From 1 January to 30 June 2021, what percentage of OIAs required a time extension?
  5. From 1 January to 30 June 2021, what percentage of OIAs were refused?
  6. From 1 January to 30 June 2021, what percentage of OIAs were partially refused or redacted?

Tags

More informationDownload pdf (300KB)

Emergency Department Presentations during March and July 2021

Data from Christchurch Hospital A&E during the periods of A) Friday 9th July to Tuesday 13th July 2021 B) Friday 16th July to Tuesday 20th July 2021 C) Friday 23rd July to Tuesday 27th July 2021. D) Friday 19th March* to Tuesday 23rd March* 2021.

Please could I have a sex and age break down of causes for all admissions, and numbers thereof, under diagnostic headings, e.g.: blood clots,heart issues,breathing difficulties,RSV,anaphylactic shock,Accidents

Tags

More informationDownload pdf (1MB)

Showing 161-200 of 919 results, page 5 of 23.

Page last updated: 1 February 2023

Is this page useful?