VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. You can also find many national publications on the Te Whatu Ora national website.

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

1298 documents.

Hospital Advisory Committee (HAC) Meeting Agenda – 3 June 2021

The Hospital Advisory Committee (HAC) meets approximately every 3 months.

Tags

More informationDownload pdf (7MB)

Funding for after hours services

Do you provide financial support to Pegasus 24 Hour Surgery to reduce the cost of home visits? If so, why is a similar level of support not provided to Afterhours GP?

Tags

More informationDownload pdf (200KB)

Psychiatrists ethnicity

Re Mental Health Act 1992:

  • What is the ethnicity of psychiatrists currently working in DHB psychiatric inpatient units and what is the ethnicity of allied clinical staff working in DHB psychiatric units?
  • What DHB protocols are there for ensuring Maori Clinical staff care for Maori Tangata Whaiora?

Tags

More informationDownload pdf (200KB)

Staffing and supplies since 2020

  • Since the start of 2020 how many people have been made redundant at Canterbury DHB?
  • How many fixed term contracts been terminated?
  • How many people have been employed as permanent staff?
  • How many fixed term contracts have been initiated?
  • How are your supplies of smart infusions, infusion sets, medications, and IV fluids?
  • Are any of your supplies at critical levels? If so, what, and when will they be restocked?
  • Are you able to replenish your above mentioned supplies easily?

Tags

More informationDownload pdf (300KB)

Cardiology staffing, March 2021

Re Cardiology Dept 15-29 March 2021:

  • Number of echo staff,
  • hours worked;
  • numbers of cases completed per day and size of backlog;
  • period of time backlog has existed;
  • number of and period of staff absence for any reason including training, sickness, unfilled positions, acting up;
  • work allocation and prioritisation; triage system rules;
  • outpatient backlog size;
  • age and quality of equipment.

Tags

More informationDownload pdf (300KB)

COVID-19 vaccinations related reports, memos, briefings etc during 2021

  • Any memos, reports or briefing notes, including drafts, prepared since January 1, 2021 relating to the vaccine roll out in Canterbury.
  • Any emails and information about the left over vaccines distributed by the CDHB to businesses and contingency plan.
  • The names and number of businesses which were offered the free vaccines to avoid wastage.
  • The locations of every vaccination clinic in Canterbury.
  • The standby list of people within Managed Isolation and Quarantine or Port facilities.
  • Examples of how Māori and Pacific healthcare has been prioritised since the announcement of the vaccine roll out.

Tags

More informationDownload pdf (3MB)

Hospital pathology services contracts

Hospital pathology service contracts past and present.

Tags

More informationDownload pdf (300KB)

Canterbury DHB Annual Plans

CDHB Annual Plans: Would you please provide me with copies of those up to and including 2007/2008, either electronically or by hard copy mailed to my home address.

  • The CDHB's Annual Plan for 2019/20 (the Annual Plan for 2020/21 is not yet publicly available) states on page 1 that the Annual Plan "has been prepared to meet the requirements of the New Zealand Public Health and Disability Act, Crown Entities Act, Public Finance Act, and the expectations of the Minister of Health."
  • Please provide specific details of the sections and/or subsections of the three Acts which require DHBs to prepare Annual Plans.
  • Please provide specific details which give the Minister of Health the right to state what his or her expectations are of the CDHB - what is the legislative basis for such expectations?

Tags

More informationDownload pdf (8MB)

Hillmorton Specialist Mental Health Service Business Cases

Copies of documents created since the start of 2019 that relate to the condition, performance and adequacy of specialist mental health facilities managed by the DHB: Copies of business cases for repairs or upgrades of existing SMHS facilities / building of new facilities. Bed occupancy rates, bed numbers, unplanned readmission rates, funding for SMHS addiction facilities etc.

Tags

More informationDownload pdf (32MB)

MKWCT In – Komiti Board Hui – 18 May 2021

Manawhenua Ki Waitaha (MKWCT) Board Meeting Minutes.

Tags

More informationDownload pdf (300KB)

Canterbury DHB Board – Meeting Agenda – 20 May 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

Tags

More informationDownload pdf (15MB)

Monitoring and quality of Cardiac services

  • Was the CDHB not monitoring the quality of cardiac services for 2017, 2018, 2019?
    • If they did, can I have the quality reports. /Echo (which is currently the most definitive low cost screening procedure) wait times are not monitored by the CDHB for the last 3 years and no one is looking for correlation between Echo wait times and hospitalisation/death incidents?
  • Again, more formally: Was the CDHB not monitoring the quality of cardiac diagnostic services and the correlation to hospitalisation/death for 2017, 2018, 2019?
    • If they did, can I have the quality reports.
  • Does the CDHB produce quality reports to measure how many people were admitted to ED for heart condition while waiting for a diagnostic/procedure?

Tags

More informationDownload pdf (200KB)

Disposal of body parts and human tissue

Disposal of post-operative and pathology body parts and tissue.

Tags

More informationDownload pdf (1MB)

Joint replacement surgery wait list

  • In the past 12 months, what proportion of your DHB patients that were referred to a waiting list by a surgeon, for a joint replacement, were accepted onto the list and got surgery?
  • in 2017 what proportion of your DHB patients that were referred to a waiting list by a surgeon, for a joint replacement, were accepted onto the list and got surgery?
  • Is the DHB able to comment on whether there are enough GPs in the region?

Tags

More informationDownload pdf (1MB)

Community Mental Health Services

  • Community Mental Health Services - Child and adolescent metal health; and (Te Haika) Mental Health Crisis response.
  • DHB Mental Health Services Admissions, waitlists, number of psychologists employed by the DHB.

Tags

More informationDownload pdf (1MB)

MIQ facility staff earning the living wage

The number of workers, not employed by hotels, but working in MIQFs who are currently earning below the Living Wage.

Tags

More informationDownload pdf (200KB)

Supporting the wellbeing of MIQ facility workers in Canterbury: Survey Summary

  • Date: 10 May 2021
  • Document Type:

Background

The Information Team at Community and Public Health (the public health division of the Canterbury District Health Board), was approached by the Canterbury Regional Isolation and Quarantine (C-RIQ) leadership who were concerned by incidents of stigma and discrimination being reported to them by staff working within the Canterbury Managed Isolation and Quarantine facilities (MIQF). In order to inform next steps by the C-RIQ leadership in supporting their workforce, a rapid literature review and a survey of Canterbury MIQF staff was undertaken in late 2020.

You can also read the full MIQ facility workers survey and literature review

Tags

More informationDownload pdf (400KB)

Maternity Quality and Safety Programme (MQSP) Annual Report 2019/20

The Maternity Quality and Safety Programme (MQSP) Annual Report is published each year and submitted to the Ministry of Health.

Tags

More informationDownload pdf (4MB)

Supporting the wellbeing of MIQ facility workers in Canterbury: Survey report and rapid literature review

Background

The Information Team at Community and Public Health (the public health division of the Canterbury District Health Board), was approached by the Canterbury Regional Isolation and Quarantine (C-RIQ) leadership who were concerned by incidents of stigma and discrimination being reported to them by staff working within the Canterbury Managed Isolation and Quarantine facilities (MIQF). In order to inform next steps by the C-RIQ leadership in supporting their workforce, a rapid literature review and a survey of Canterbury MIQF staff was undertaken in late 2020.

Literature Review

To date, little or no research has been applied to understanding any work-related wellbeing impacts for individual MIQF workers, their whānau, and their communities, as well as any implications for life outside-of-work. The most closely related literature is focused on healthcare and other front-line workers’ experiences within in-patient contexts, for other viral diseases such as HIV, EBOLA, MERS, SARS (although the COVID-19 literature is emerging).

In a high-stress situation, such as a pandemic response, distorted disease perception, misinformation, and fear can trigger reactions from individuals and groups that can disproportionately affect front-line workers (and their significant others) and lead to negative psychosocial outcomes. Stigma and discrimination directed towards front-line healthcare workers have been well documented across several previous viral epidemics including HIV, EBOLA, MERS, SARS, and currently COVID-19, where they have been shown to be strongly associated with low staff motivation, poor staff retention, low morale, reduced psychological wellbeing, and in some cases anxiety and depression.

The applicability of the literature review findings to COVID-19 MIQ facilities in New Zealand needs to be considered in light of the differences in illness severity and the nature of the settings studied in the literature. Despite these differences, previous epidemics and settings share many common elements, and many of the studies propose strategies that might be applied in the context of New Zealand’s MIQ facilities.

You can also read the MIQ facility workers survey summary

Tags

More informationDownload pdf (1MB)

CDHB staff vacancies March 2021

The total number of staff vacancies across all sites operated by the DHB, broken down by area of work (eg. Nursing) as of 01/03/2021.

Tags

More informationDownload pdf (200KB)

Intersex babies requiring surgery 2016-2021

RE Intersex babies: How many intersex children have had genital surgery within their first year of life? (Could I have this info from 2016-2021 broken down into the number each year and the overall number for the ast five years / whether or not the surgery was medically necessary or whether it was cosmetic, the gender of the child as recorded on their birth certificate and the total cost per year of the surgeries. 2. How many referrals have been made to other DHBs for intersex babies in their first year of life for surgery, last five years, broken down into the number each year and the overall number 2016-2021

Tags

More informationDownload pdf (200KB)

Transmasculine surgery

  • The average time between acceptance onto the wait list and first appointment for patients referred to and accepted onto the waitlist for transmasculine chest reconstruction (top surgery).
  • The number of publicly funded transmasculine chest reconstruction surgery completed in the last year.
  • How patients are selected from the waitlist for transmasculine chest reconstruction surgery, and how often, i.e. if done by lottery how often is the lottery drawn.
  • The number of referrals for transmasculine chest reconstruction in the last year, and how many were accepted and how many declined.

Tags

More informationDownload pdf (1MB)

Patients in isolation in hospital 2018-2020

Patients placed in isolation within DHB hospitals to prevent the spread of disease 2018-2020 calendar years broken down by year.

Tags

More informationDownload pdf (10MB)

CPH & DSAC Meeting – 6 May 2021

The Community & Public Health and Disability Support Advisory Committee (CPH & DSAC) meeting minutes and agenda.

Tags

More informationDownload pdf (30MB)

Digital dictation, video consultation and other health IT systems

  • Do you use Digital Dictation in your DHB? If yes, could you please answer the following questions / Speech Recognition
  • Do you use Speech Recognition? If yes, could you please answer the following questions:
    • Name of the supplier & product
    • What procurement method (if any) was used to obtain this system i.e. what framework
    • The contract start date
    • The contract end date
    • Total contract value
    • Is the product integrated with PAS or EPR
    • What is the name, position and contact email/telephone number of the key internal stakeholder for this service
    • What would you like to see in this product that is currently not being delivered / Outsourced Transcription
  • Do you use Outsourced Transcription? If yes, could you please answer the following questions / Online Clinic / Video Consultation
  • Do you use Online Clinic / Video Consultation? If yes, could you please answer the following questions / Health Information Systems.
    • What suppliers do you use for the following?
      • PAS (Patient Administration System)
      • EPR (Electronic Patient Record)
      • eDMS (Electronic Document Management System)
      • RIS (Radiology Information System)
      • Outward mailing service provider

Tags

More informationDownload pdf (300KB)

Childhood diseases/conditions in the years 2014, 2017 and 2020

The number of children (aged 0-14) recorded by your DHB with the following conditions in the years 2014, 2017 and 2020?

  • whooping cough
  • rheumatic fever
  • bronchiolitis
  • broncho pneumonia 
  • serious dental disease 
  • malnutrition

Tags

More informationDownload pdf (300KB)

Self harm incidents

  • Mental Health incidents broken down by fatal and non fatal Canterbury DHB area between 1/1/2000 to 31/12/2020. 'Incidents' - Self harm incidents both fatal and non fatal.
  • Does not include events where other people were hurt by another person as a result of mental health.

Tags

More informationDownload pdf (200KB)

Crisis Resolution Services in Canterbury

  • How many people are seen by Crisis Resolution Services each year in Canterbury?
  • Approximately how many calls does Crisis Resolution receive per year?
  • Approx. increases since 2018?

Tags

More informationDownload pdf (300KB)

Kings Fund Report: Current Canterbury DHB staff involved with report

Can I please receive the names and roles of CDHB staff who were interviewed for this Kings Fund report (if any current staff were)?
https://features.kingsfund.org.uk/2021/02/covid-19-recovery-resilience-health-care/

Tags

More informationDownload pdf (200KB)

Maori mental health Marae access

  • Please confirm how many of the DHBs have a marae accessible to Māori inpatients in DHB psychiatric units.
  • Please advise in exact terms the measures each DHB uses to ensure the Tino Rangitiratanga of Māori Inpatients in Psychiatric Inpatient Units? Clarified as: "only relates to Māori subject to the Mental Health Act 1992".

Tags

More informationDownload pdf (300KB)

OIA Policy, charges for OIA responses during 2020

  • Does your organisation have a policy or guidelines in relation to charging requestors for supplying information under the Official Information Act 1982?
  • If yes, please supply a written copy of the policy/guideline, including grounds for seeking costs for supplying information, charges for photocopying, scanning or other copying of information and the hourly rate for staff time in compiling requests?
  • If not, what does your organisation charge for photocopying, scanning or other copying of information and what is the hourly rate for staff time in compiling requests?
  • In the 12 months from 01 January 2020 to December 31, 2020:
    • How many requests for information under the Official Information Act did your organisation receive?
    • Of these, in how many was the requestor advised that they would incur charges for copying and staff time, or any other reason?
    • In how many of these, did the requestor pay the required charge for supplying of information?
    • In total, how much did your organisation receive in payments for supplying information under the OIA?
    • What were the largest 10 amounts paid by requestors in charges for fulfilling OIA requests?

Tags

More informationDownload pdf (200KB)

Vulnerable Persons Register

Vulnerable Persons Register - CASA states that certain managers of each DHB hold the list as well as themselves, and the relevant services have access to this database.

Tags

More informationDownload pdf (200KB)

Nurse Turnover – December 2020-February 2021

Christchurch Hospital nurses turnover:

  • How many nurses have left their jobs at Christchurch Hospital in the past three months?
  • How many were replaced?
  • How many have left the CDHB?
  • What has been the turnover rate over the last three months and how does it compare with previous years?

Tags

More informationDownload pdf (200KB)

Nitrous Oxide Use

The rise in the use of nitrous oxide, also known as NOS, whippets, nangs and laughing gas - ED information over last 2 years (clarified).

Tags

More informationDownload pdf (400KB)

Consultants used to identify Canterbury DHB savings

Finance / Consultants: Peter Bramley mentioned at the Board Meeting he had appointed consultants to help the DHB identify savings. Can you let me know:
- the name of the consultants / - the term of the contract / - the budget for this work

Tags

More informationDownload pdf (200KB)

Gifts for children in hospital

Gifts given to children admitted to hospital.

Tags

More informationDownload pdf (200KB)

Plans for former Christchurch Women’s Hospital site

Future plans for vacant land i.e. old Womens Hospital Colombo street. Is this land to be sold, when? If not sold what are the plans?

Tags

More informationDownload pdf (25MB)

Number of MRI machines in Canterbury

Do you really have 5 MRI units that were funded and are operated by CDHB and another 5 units funded and operated by a private provider?

Ten MRI units all located in Canterbury seems like a lot. Any chance you could let me know who the private provider is?

Tags

More informationDownload pdf (200KB)

Canterbury DHB In-Patient Experience Survey – November 2020 to February 2021

The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.

Tags

More informationDownload pdf (1MB)

Showing 361-400 of 1298 results, page 10 of 33.

Page last updated: 1 February 2023

Is this page useful?