All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Services to people who have a diagnosis of dementia or other age related cognitive impairments

Official information request details

By 2025, Christchurch demographics will reach its highest number of 80 year olds residents.

  1. How many will be living in Christchurch Retirement and Care homes in their own apartments?
  2. How many will be living in Christchurch suburbs located in the northwest of the city?
  3. What is the 2025 planning for these 80 years who have dementia?
  4. How many will be able to afford the cost of Dementia Care with assets under $22,000 or there about?
  5. How many will be able to afford the costs of Dementia Care if their assets are over $22,000 or thereabouts?
  6. By 2025, will the number of qualified nurses for Older Persons match the needs of our 80 years+ population?
  7. Will Christchurch have sufficient qualified nurses to cater to the needs of our 80+ population?
  8. Should future plans for persons with dementia include more groups catering for 5 day care programmes?
  9. In terms of what Residents Associations and community groups in the North West of Christchurch should be considering to be better aware of the needs of Older People’s Health?


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Page last updated: 26 February 2019

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