All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Hours worked by senior doctors on Hospital maternity wards

Official information request details

  • How many consultants/senior doctors are rostered on and physically present on your hospital maternity wards on Saturdays and Sundays and between 10pm and 8am during the week?
  • If consultants/senior doctors are rostered on to work in the ward on the weekend, what times do their shifts start and end? (i.e., is there someone there at all times?)
  • What times are consultants/senior doctors rostered on until during the week? (ie, is there someone there at all times?)
  • Why are/why aren't consultants/senior doctors present/not present on the ward at all times?
  • Are senior doctors/consultants on call for help on the maternity ward during the weekend and between 10pm and 8am on weekdays?
  • How quickly are any on call-doctors expected to be able to be at the hospital?
  • If senior doctors/consultants are not on the ward at all times, who is available to provide care to women when they are not present? (midwives, junior doctors etc.)


Download pdf (800KB)

Back to Document Library

Page last updated: 28 June 2019

Is this page useful?