All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Māori Mental Health services and information about Psychologists

Summary of official information request

  1. How many Māori are referred to DHB MHAS services in the past year;
  2. What is the average length of engagement;
  3.  What diagnoses do these people present with;
  4. How many Māori are engaged in MHAS psychology services;
  5. How many Māori have requested psychological input, but declined;
  6. How many Māori are on psychology waitlists;
  7. What is the average waiting time for Maori on these psychology waitlists;
  8. How many Māori psychologists are employed by the DHBs;
  9. How many Māori psychologists are employed in a leadership capacity? For example, team leader or above;
  10. How many intern psychologist places do the DHB have;
  11. What is the supervision regime for the intern psychologists;
  12. What is the average length of service of psychologists within the DHB;
  13. How many Psychologists have left the DHB over the last twelve months, what was the reason given for leaving;
  14. How many psychologists are on work visa’s;
  15. How many vacancies for psychologists does the DHB have;
  16. How long have the vacancy’s for psychologists been open;
  17. What current initiatives are in place to provide education inhouse to Psychologists;
  18. What plan is in place to expand FTE for the psychological services;
  19. Are there any psychologists at the DHB employed in the Emergency department;


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Page last updated: 8 September 2020

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