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Cost of did not attend (DNA) appointments

Summary of official information request

Re OIA response CDHB 10524

  • Is the cost of DNAs calculated across services, and is this reported to the Board? I presume that the DNA Rate as a percentage is the rate of patients in that service that DNA e.g. S75 Vascular Surgery DNA Volume = 274, but DNA Rate = 7.3%.
  • Please confirm if my understanding is correct. If I am, the figures are indeed interesting - e.g. nearly 2,000 DNA's for ENT at a rate of 8.4%. I would have thought that if you had an ENT issue that you would want that addressed.



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Page last updated: 10 March 2021

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