All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information


Summary of official information request

  • Provide all documentation and evidence in support of MOH statement section 3.1.4 that GEN-A strain of measles is not transmissible.
  • Provide all documentation and evidence in support of 2019 measles epidemic that lab confirmed GEN-A was not transferred from another vaccine recipient partially or fully vaccinated.
  • Provide all documentation and evidence in support of B3 or D8 strains not resulting from transmission by GEN-A strain. Provide all documents and evidence in support that B3 and D8 strains are not endemic in New Zealand.
  • Provide all documents and evidence for identification of multiple strains B3 D8 GEN-A (any combination) that were laboratory confirmed in individuals.
  • Provide all documents and evidence that lab confirmed GEN-A strains were in vaccinated individuals only.
  • Provide all documents and evidence of unvaccinated individuals identified with GEN-A strain.


Download pdf (400KB)

Back to Document Library

Page last updated: 14 February 2022

Is this page useful?