VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Abuse

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5 documents.

Suspected sexual or physical abuse in children aged 0-17

Suspected sexual or physical abuse in children aged 0-17 the CDHB has treated - 2017 - 2021 YTD.

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Issues with patients or visitors who are intoxicated

On how many occasions have police or security been called to help contain issues with patients or visitors who were believed to be impaired by alcohol? Number of staff reporting abuse, harassment or physical assault by patients or people visiting suspected of being under the influence of alcohol?

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More informationDownload pdf (800KB)

The number of children, adolescents and adults assessed for sexual-abuse

Number of children, adolescents, adults assessed for physical signs of being sexually abused in 2016-2018.

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More informationDownload pdf (800KB)

Complaints regarding bullying, sexual harassment, assault in the last 3 years

All information re complaints made over last three years: Complaints: Patients against Staff, Staff against Patients and Staff against Staff.

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More informationDownload pdf (400KB)

Patients behaving in sexually abusive manner

Canterbury DHB patients behaving in a sexually abusive manner.

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More informationDownload pdf (300KB)

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Page last updated: 16 June 2021

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