VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Assaults

27 documents.

Assaults on staff, details about units where staff were assaulted 2020-22

Follow up to response 10895 - re assaults by patients on staff.

  • Can you please provide the actual numbers for each unit?
  • Can you provide the same data for the previous year?

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More informationDownload pdf (300KB)

Assaults on staff 2021 to 2022

Staff physically assaulted by patients in past year. Of those how many were off work for more than 20 days? How many resulted in an ACC claim.

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More informationDownload pdf (300KB)

Staff investigations of assaults on patients

Staff investigations of assaults on patients i.e. staff fired, investigated and resigning before being fired / criminal charges being laid / withdrawn by victim? Time frame "All DHB records".

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More informationDownload pdf (300KB)

Assaults on staff 2018 to 2022

The number of assaults on staff for years 2018,2019,2020,2021,2022 (to current date)

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More informationDownload pdf (300KB)

Mental health staffing

  • Out of the total 627 budgeted nursing roles in Canterbury DHB's specialist mental services, how many staff members short of this total was the DHB in:
    • November 2021,
    • December 2021,
    • January 2022,
    • February 2022,
  • In Christchurch's forensic mental health unit, how many of the unit's total staff members have left the unit in the twelve months to January 2022?
  • In the 12 months to January 2022, how many staff members were physically assaulted by patients in the forensics unit?
  • Of these assaults, how many days did each staff member have to take off work?
  • How many of these assaults resulted in an ACC claim?
  • What is the total number of staff in Christchurch's crisis resolution team?
  • How many staff members in the crisis resolution team have left each year in the five years to 2021 (2016 - 2021)?

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More informationDownload pdf (250KB)

Violence against healthcare staff

  • Rise in aggression and violence against nurses (AVAN).
  • The number of incidents related to nurses, midwives and health care assistants being abused, harassed or physically assaulted/ attacked at their workplace since 1 Jan 2017 to date, broken down by location and calendar year.
  • Brief description of the incidents and what the incidents related to e.g. verbal abuse, physical assault, sexual assault, physical threat or otherwise
  • How many ‘code orange’* events that occurred? Brief description of the events
  • Where did the incidents happen? e.g. the emergency department, mental health/addictions, obstetrics?
  • How many incidents were notified to WorkSafe?
  • How many incidents required police interventions e.g. Police report, statements from DHB employees?
  • How many incidents required an ACC claim?
  • How many incidents resulted in working days lost? And if so, how many?

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More informationDownload pdf (300KB)

Assaults on staff in 2021

  • How many recorded assaults on health staff have there been in 2021?
  • How many recorded incidents of verbal abuse or threats have there been on health staff in 2021?
  • How many days have been lost due to staff taking time off after being assaulted in the same time frame?

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More informationDownload pdf (300KB)

Mental Health Staffing

  • What are the facilities hosting mental health ED like and are there any plans to improve them?
  • What is the total number of staff working in the mental health crisis team when it is fully resourced.
  • The number of staff working in the team currently?
  • How many people left the mental health crisis team this year? And over the last six years broken down by year?
  • How many staff from the mental health crisis team were assaulted this year, how many resulted in an ACC claim, and how long was each incident off work as a result? Same info for last year and year before if possible too.
  • What is the role of police in assisting the crisis mental health team if they are unable to manage a patient?

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More informationDownload pdf (200KB)

Number and cost of ACC claims for Specialist Mental Health Services staff

Number and cost of ACC claims for Specialist Mental Health Services (SMHS) staff as result of physical assault, and staff leave taken.

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More informationDownload pdf (400KB)

Incidents involving staff members 2017- 2020

Date/numbers/figures of all incidents involving any DHB staff member (including contractors or causal workers) being harassed or, physically or verbally assaulted by a patient from any ward/area under the DHB’s jurisdiction in the last three years to date (07/12/2017 – 07/12/2020).

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More informationDownload pdf (350KB)

Assaults on staff in the last three years

Assaults last 3 years: Mental Health workers, ED workers, Maternity workers, Health workers.

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More informationDownload pdf (300KB)

Number of assaults recorded in the past five years

The total number of assaults recorded by the CDHB over the past five years.

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More informationDownload pdf (900KB)

Hillmorton Hospital staff on ACC following assaults

Since January 2015 how many staff from Hillmorton Hospital have taken leave on ACC as a result of assaults by patients?

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More informationDownload pdf (700KB)

Serious assaults on security guards

All information held by DHB which pertains to serious assaults on security guards in the last twelve months.

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More informationDownload pdf (130MB)

Issues with patients or visitors who are intoxicated

On how many occasions have police or security been called to help contain issues with patients or visitors who were believed to be impaired by alcohol? Number of staff reporting abuse, harassment or physical assault by patients or people visiting suspected of being under the influence of alcohol?

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More informationDownload pdf (800KB)

Assaults against nurses 2015-2018

Assaults each year against nursing staff only, broken down by year from 2015-2018

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More informationDownload pdf (900KB)

Staff incidents at Hillmorton Hospital

All information related to staff incidents at Hillmorton Hospital over the last three financial years.

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More informationDownload pdf (400KB)

Staff assaults

Number of staff assaulted, harassed, injured by patients 2016-2019.

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More informationDownload pdf (400KB)

Assaults on CDHB staff in the last three years

The number of assaults on Canterbury District Health Board staff last three years.

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More informationDownload pdf (600KB)

Staff assaults at Hillmorton Hospital

Staff assaults at Hillmorton Hospital over last three years

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Assaults on Hospital staff by patients from 2013 to 2017

The number of assaults on Hospital staff by patients from 2013 to 2017

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Internal protocols for patients who disclose that they are the victim of a sexual assault

Canterbury District Health Board's internal protocols in regard to the treatment of patients who disclose that they are the victim of a sexual assault to a Canterbury DHB staff member at
ChCh Hospital

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Complaints regarding bullying, sexual harassment, assault in the last 3 years

All information re complaints made over last three years: Complaints: Patients against Staff, Staff against Patients and Staff against Staff.

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More informationDownload pdf (400KB)

Assaults and incidents of harassment against CDHB staff from 2013 to 2018

The number of assaults and incidents of sexual harassment against Canterbury DHB staff from 2013 to 2018

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More informationDownload pdf (300KB)

Sexual assault complaints and sexual harassment complaints made by staff (2013-2017) Correction

Sexual Assault Complaints and Sexual Harassment Complaints made by staff over the past five years (2013-2017).

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Sexual assault complaints and sexual harassment complaints made by staff (2013-2017)

Sexual Assault Complaints and Sexual Harassment Complaints made by staff over the past five years (2013-2017).

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More informationDownload pdf (300KB)

Assaults on staff and patients at mental health facilities since 2008

Breakdown of reported assaults on staff and patients in mental health facilities (including forensic facilities) dating back to...

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Showing 1-27 of 27 results, page 1 of 1.

Page last updated: 12 August 2022

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