ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Assaults

25 documents.

Staff investigations of assaults on patients

Staff investigations of assaults on patients i.e. staff fired, investigated and resigning before being fired / criminal charges being laid / withdrawn by victim? Time frame "All DHB records".

Tags

More informationDownload pdf (300KB)

Assaults on staff 2018 to 2022

The number of assaults on staff for years 2018,2019,2020,2021,2022 (to current date)

Tags

More informationDownload pdf (300KB)

Mental health staffing

  • Out of the total 627 budgeted nursing roles in Canterbury DHB's specialist mental services, how many staff members short of this total was the DHB in:
    • November 2021,
    • December 2021,
    • January 2022,
    • February 2022,
  • In Christchurch's forensic mental health unit, how many of the unit's total staff members have left the unit in the twelve months to January 2022?
  • In the 12 months to January 2022, how many staff members were physically assaulted by patients in the forensics unit?
  • Of these assaults, how many days did each staff member have to take off work?
  • How many of these assaults resulted in an ACC claim?
  • What is the total number of staff in Christchurch's crisis resolution team?
  • How many staff members in the crisis resolution team have left each year in the five years to 2021 (2016 - 2021)?

Tags

More informationDownload pdf (250KB)

Violence against healthcare staff

  • Rise in aggression and violence against nurses (AVAN).
  • The number of incidents related to nurses, midwives and health care assistants being abused, harassed or physically assaulted/ attacked at their workplace since 1 Jan 2017 to date, broken down by location and calendar year.
  • Brief description of the incidents and what the incidents related to e.g. verbal abuse, physical assault, sexual assault, physical threat or otherwise
  • How many ‘code orange’* events that occurred? Brief description of the events
  • Where did the incidents happen? e.g. the emergency department, mental health/addictions, obstetrics?
  • How many incidents were notified to WorkSafe?
  • How many incidents required police interventions e.g. Police report, statements from DHB employees?
  • How many incidents required an ACC claim?
  • How many incidents resulted in working days lost? And if so, how many?

Tags

More informationDownload pdf (300KB)

Assaults on staff in 2021

  • How many recorded assaults on health staff have there been in 2021?
  • How many recorded incidents of verbal abuse or threats have there been on health staff in 2021?
  • How many days have been lost due to staff taking time off after being assaulted in the same time frame?

Tags

More informationDownload pdf (300KB)

Mental Health Staffing

  • What are the facilities hosting mental health ED like and are there any plans to improve them?
  • What is the total number of staff working in the mental health crisis team when it is fully resourced.
  • The number of staff working in the team currently?
  • How many people left the mental health crisis team this year? And over the last six years broken down by year?
  • How many staff from the mental health crisis team were assaulted this year, how many resulted in an ACC claim, and how long was each incident off work as a result? Same info for last year and year before if possible too.
  • What is the role of police in assisting the crisis mental health team if they are unable to manage a patient?

Tags

More informationDownload pdf (200KB)

Number and cost of ACC claims for Specialist Mental Health Services staff

Number and cost of ACC claims for Specialist Mental Health Services (SMHS) staff as result of physical assault, and staff leave taken.

Tags

More informationDownload pdf (400KB)

Incidents involving staff members 2017- 2020

Date/numbers/figures of all incidents involving any DHB staff member (including contractors or causal workers) being harassed or, physically or verbally assaulted by a patient from any ward/area under the DHB’s jurisdiction in the last three years to date (07/12/2017 – 07/12/2020).

Tags

More informationDownload pdf (350KB)

Assaults on staff in the last three years

Assaults last 3 years: Mental Health workers, ED workers, Maternity workers, Health workers.

Tags

More informationDownload pdf (300KB)

Number of assaults recorded in the past five years

The total number of assaults recorded by the CDHB over the past five years.

Tags

More informationDownload pdf (900KB)

Hillmorton Hospital staff on ACC following assaults

Since January 2015 how many staff from Hillmorton Hospital have taken leave on ACC as a result of assaults by patients?

Tags

More informationDownload pdf (700KB)

Serious assaults on security guards

All information held by DHB which pertains to serious assaults on security guards in the last twelve months.

Tags

More informationDownload pdf (130MB)

Issues with patients or visitors who are intoxicated

On how many occasions have police or security been called to help contain issues with patients or visitors who were believed to be impaired by alcohol? Number of staff reporting abuse, harassment or physical assault by patients or people visiting suspected of being under the influence of alcohol?

Tags

More informationDownload pdf (800KB)

Assaults against nurses 2015-2018

Assaults each year against nursing staff only, broken down by year from 2015-2018

Tags

More informationDownload pdf (900KB)

Staff incidents at Hillmorton Hospital

All information related to staff incidents at Hillmorton Hospital over the last three financial years.

Tags

More informationDownload pdf (400KB)

Staff assaults

Number of staff assaulted, harassed, injured by patients 2016-2019.

Tags

More informationDownload pdf (400KB)

Assaults on CDHB staff in the last three years

The number of assaults on Canterbury District Health Board staff last three years.

Tags

More informationDownload pdf (600KB)

Staff assaults at Hillmorton Hospital

Staff assaults at Hillmorton Hospital over last three years

Tags

More informationDownload pdf (3MB)

Assaults on Hospital staff by patients from 2013 to 2017

The number of assaults on Hospital staff by patients from 2013 to 2017

Tags

More informationDownload pdf (5MB)

Internal protocols for patients who disclose that they are the victim of a sexual assault

Canterbury District Health Board's internal protocols in regard to the treatment of patients who disclose that they are the victim of a sexual assault to a Canterbury DHB staff member at
ChCh Hospital

Tags

More informationDownload pdf (4MB)

Complaints regarding bullying, sexual harassment, assault in the last 3 years

All information re complaints made over last three years: Complaints: Patients against Staff, Staff against Patients and Staff against Staff.

Tags

More informationDownload pdf (400KB)

Assaults and incidents of harassment against CDHB staff from 2013 to 2018

The number of assaults and incidents of sexual harassment against Canterbury DHB staff from 2013 to 2018

Tags

More informationDownload pdf (300KB)

Sexual assault complaints and sexual harassment complaints made by staff (2013-2017) Correction

Sexual Assault Complaints and Sexual Harassment Complaints made by staff over the past five years (2013-2017).

Tags

More informationDownload pdf (400KB)

Sexual assault complaints and sexual harassment complaints made by staff (2013-2017)

Sexual Assault Complaints and Sexual Harassment Complaints made by staff over the past five years (2013-2017).

Tags

More informationDownload pdf (300KB)

Assaults on staff and patients at mental health facilities since 2008

Breakdown of reported assaults on staff and patients in mental health facilities (including forensic facilities) dating back to...

Tags

More informationDownload pdf (5MB)

Showing 1-25 of 25 results, page 1 of 1.

Page last updated: 24 May 2022

Is this page useful?