ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Buildings

13 documents.

Earthquake-prone buildings

RE earthquake-prone buildings owned, occupied, rented, leased or in use by Canterbury DHB.

  • A count and list of all buildings owned, occupied, rented, leased or in use.
  • The count and list of buildings from question 1 that have had a seismic assessment since 1 July 2017.
  • The count and list of buildings from question 1 that have not had a seismic assessment since 1 July 2017.
  • The count and list of those from question 1 that are currently earthquake prone.
  • The count and list of those from question 4 that are between 20 percent and less than 34 percent of the New Building Standard (NBS).
  • The count and list of those from question 4 that are less than 20 percent of the New Building Standard (NBS).

Tags

More informationDownload pdf (1MB)

Issues regarding the Waipapa hospital building

Re Waipapa / new hospital building:

  • List of all errors / failings / issues discovered by DHB since the building was handed over last year.
  • List of all issues flagged with MoH / CPB for remediation. Please provide any correspondence with the Ministry/CPB about issues discovered with the rooms, and any documents or reports about potential solutions.

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More informationDownload pdf (2MB)

Passive Fire defects in Waipapa building at Christchurch Hospital

  • Correspondence re passive fire defects relating to ChCh hospital Waipapa / Hagley over the past 12 months

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More informationDownload pdf (55MB)

Correspondence regarding the business case and redevelopment of Christchurch Hospital Campus

Any correspondence in the last six months between the executive management team and senior clinical staff/leaders about the refurbishment of Parkside hospital wards and the business case for Tower three and/or tower four AND any correspondence between Sir John Hansen and MoH staff in the last six months about the refurbishment of Parkside hospital wards and the business case for Tower three and/or tower four

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More informationDownload pdf (7MB)

Temporary fencing

Temporary fencing utilised since 2010 earthquakes: cost, supplier, tender process, length of time in place, how many kilometres of fencing, repairing vandalism i.e. graffiti, lifespan of fencing.

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More informationDownload pdf (400KB)

Prefabricated buildings in use at hospitals

The number of prefabricated buildings currently in use at hospitals?”

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More informationDownload pdf (300KB)

Clinical Leaders Group (CLG) correspondence regarding the redevelopment of Christchurch Hospital Campus

Any correspondence between: Clinical Leaders Group and: CDHB, MoH, Minister of Health's office following the special Board Meeting held 1/5/2020 where CDHB board members voted to endorse the $150m five-storey tower block at Christchurch Hospital.

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More informationDownload pdf (200KB)

Clinical Leaders Group correspondence regarding the redevelopment of Christchurch Hospital Campus

All correspondence from Clinical Leaders Group, or any correspondence from individual clinicians on behalf of the group, to CDHB management regarding the redevelopment of the Christchurch Hospital campus and the two business cases in 2019 up to the submission of the business cases.

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More informationDownload pdf (14MB)

Passive fire defects and WOFs

A list of passive fire defects identified, per building, and those buildings' IL ratings? Who made the call that a WOF can be issued even though passive fire is not up to scratch? Details of what has been rectified, what hasn't and what will be (repair timeline).

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More informationDownload pdf (1MB)

Updates for buildings – Hillmorton Burwood Christchurch Womens Clinical Services Building and Parkside

Updates for buildings - Hillmorton Burwood Christchurch Women's Clinical Services Building and Parkside

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More informationDownload pdf (400KB)

Correspondence regarding Acute Services Building

Correspondence between Canterbury DHB and HRPG and Ministry of Health regarding the Acute Services Building.

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More informationDownload pdf (2MB)

Buildings and Facilities identified as needing remediation or building work

A list of all buildings/facilities that have been identified as needing remediation or building works.

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More informationDownload pdf (5MB)

Showing 1-13 of 13 results, page 1 of 1.

Page last updated: 13 June 2022

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