All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023


Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Car Parking

10 documents.

Automatic number plate recognition (ANPR)

Does Waitaha Canterbury have any cameras with automatic number plate recognition (ANPR)?


More informationDownload pdf (200KB)

Car parking proposals during 2014

Car parking proposals from the time Tony Ryall was Min of Health 2014. Correspondence CEO and EMT.


More informationDownload pdf (300KB)

Car parking at Christchurch Hospital

Correspondence between CDHB and Minister, MoH between Aug 2019 and Feb 2020 re provision of car parking at Christchurch Hospital.


More informationDownload pdf (400KB)

Car parking at Christchurch Hospital

Any correspondence between March and October 2019 regarding Christchurch Hospital car parking. Any reports received or produced by the working group on parking, including traffic modelling.


More informationDownload pdf (40MB)

Staff car parking building at Christchurch Hospital

Documented proposal to add two levels to the top of the staff car parking building at Christchurch Hospital


More informationDownload pdf (3MB)

Correspondence about CDHB car parking facilities

All correspondence between CDHB, MoH/HRPG, Christchurch City Council or LINZ re Multi-storey car parking building / car parking solutions between January and 31 March 2019.


More informationDownload pdf (300KB)

CDHB car parking costs and revenue

Information about the costs and revenue of Canterbury DHB car parking services.


More informationDownload pdf (300KB)

Staff car parking

Why don't you have better car parking for staff?


More informationDownload pdf (300KB)

Car parking revenue received by CDHB from staff and public

Revenue received by DHB from car parking charges.


More informationDownload pdf (250KB)

CDHB Car Parking

All correspondence between CDHB and Moh re car parking in last 12 months. And correspondence with Alan Edge in last 12 months


More informationDownload pdf (17MB)

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Page last updated: 19 August 2022

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