All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023


Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information


6 documents.

Harassment received from women accessing abortion services

  1. The number of written and oral complaints of harassment received from women accessing abortion at your facilities for the period 2019 to 31st January 2021?
  2. The nature of these complaints?
  3. Copies of those complaints with identifying details deleted?
  4. The number of written complaints of harassment received from staff entering and exiting your abortion facilities for the period 2019 to 31st January 2021?


More informationDownload pdf (300KB)

Number of abortions and counselling sessions in 2020

Follow up to response to 10519 Abortions/Terminations and Counselling:

  1. Is this assessment an initiative of your Board or is it the result of a direction from the Ministry of Health?
  2. Does this assessment result in many women choosing not to have an abortion?
  3. What is the nature of the support and care that you refer women to?
  4. As a result of this assessment do many women disclose that they are subject to coercion, violence and threats of abandonment?


More informationDownload pdf (400KB)

Maternity Counselling

Funding if any provided to PIPS (Pregnancy Infancy Parenting Support). Criteria for allowing members of pregnancy support groups to provide counselling or advice to DHB patients.


More informationDownload pdf (400KB)

Number of abortions and counselling sessions in 2020

  • Number of abortions for 2020, number of pre and post abortion counselling sessions.


More informationDownload pdf (400KB)

Waitlist for for people accessing counselling

Current waitlist for people accessing counselling through a DHB funded primary health care or community provider i.e. Brief Intervention Counselling. Broken down into men, women, age.


More informationDownload pdf (300KB)

Brief Intervention Counselling Funding

How much funding does your DHB receive or allocate directly through Primary Health Organisations for Brief Intervention Counselling BICs


More informationDownload pdf (400KB)

Showing 1-6 of 6 results, page 1 of 1.

Page last updated: 31 March 2021

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