All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Ernst & Young

7 documents.

Audit of Canterbury DHB spending

I have been told that in 2020 the CDHB spent around $375,000 on an audit to find out why the organisation had gone over budget for the year.

  • Any information about an audit/investigation/review or any other process undertaken last year around the budget and why spending was over.
  • This should include but not be restricted to any reports into this or similar documents or final feedback/decisions/findings.
  • Details of the cost of this process including a final cost, breakdown of that total, who it was paid to?


More informationDownload pdf (300KB)

EY costs

Total cost of EY work commissioned by CDHB Board over past year.


More informationDownload pdf (400KB)

EY contract, costs, reports and correspondence

From the start of 2019 to today’s date, details of all work the board has engaged EY to do.

  • Please list each engagement by date and provide details of the board’s request, including letters of engagement and terms of reference.
  • Please state what kind of procurement process was used for this work.
  • How much has EY invoiced to date for this work?
  • Please provide copies of any reports produced by EY from this work.


More informationDownload pdf (12MB)

Information provided to EY for reports

Documentation of what was requested by EY from the Canterbury District Health Board (CDHB) for their most recent report on the CDHB, what was supplied to EY by the CDHB and documentation of any form of reconciliation between these 2 documents.


More informationDownload pdf (1MB)

Ernst Young Report 2019

  • Provide final future focused operational plan produced by EY into the CDHB co-commissioned by Canterbury DHB and MoH as mentioned in the July 2019 Board agenda.
  • Provide the executive management teams response to above.


More informationDownload pdf (300KB)

Correspondence regarding EY Report

All requests for reports by the board chair or any board member to EY since July 16, 2020
All reports provided to the board by EY since July 16, 2020.
All correspondence, including texts, emails, and conversations between Minister of Health Chris Hipkins and board chair Sir John Hansen from August 21-26.


More informationDownload pdf (400KB)

Cost of EY Report

Sir John Hansen has commissioned an external review/report. I’m concerned about this costly process coming at a time when he and the board are talking about cutting costs.
How much has the Ernst Young report that Sir John Hansen commissioned cost to date? What clinical experience or relevant health sector experience Sir John Hansen has?


More informationDownload pdf (300KB)

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Page last updated: 31 March 2021

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