VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

EY

17 documents.

Ernst & Young (EY New Zealand) 2014 – 2021

Services provides by Ernst & Young 2014 - 2021.

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More informationDownload pdf (200KB)

CDHB responses to EY report(s)

  1. A copy of the final Ernst & Young (EY) report(s) tabled or presented to the Board and/or the Quality Finance and Risk Committee between June-September 2020.
  2. A copy of the Executive Management response to the EY report(s) tabled or presented to the Board and/or Quality Finance and Risk Committee between June - September 2020.
  3. A full breakdown of the total costs associated with the EY review including 2019, 2020 and 2021 calendar years.
  4. A summary of what savings associated with the EY report have been delivered or verified, with supporting evidence.
  5. The costs associated with the appointment of ALMA Consulting in delivering or finding savings within CDHB.
  6. Copy of the Board minutes where Audit NZ discussed or presented their audit opinion of CDHB for 2020.
  7. The feedback from Board members including the Crown Monitor on the Audit NZ findings for 2020.
  8. Advice provided by Lester Levy to CDHB, including Dr John Wood and Mark Solomon, in his capacity as Crown Monitor, including evidence to support the advice in documents, emails (by official email and via personal email) and texts.
  9. Advice received or provided from Crown Monitor Lester Levy to CDHB Board or its Executive Management Team about what savings he believed could be delivered. 
  10. The Crown Monitor has consistently and publicly stated that there are new models of care needed. Did Dr Levy provide detail to CDHB of what these models are and what differences they might make? If so, pls release this detail.
  11. Advice received from Crown Monitor Dr Levy by CDHB Board and Executive Management Team, or by them from MOH re Dr levy’s advice, about what savings he believed could be delivered.

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More informationDownload pdf (5MB)

EY Taskforce Programme Support Phase 2

EY Taskforce Programme Support Phase 2

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More informationDownload pdf (250KB)

Audit of Canterbury DHB spending

I have been told that in 2020 the CDHB spent around $375,000 on an audit to find out why the organisation had gone over budget for the year.

  • Any information about an audit/investigation/review or any other process undertaken last year around the budget and why spending was over.
  • This should include but not be restricted to any reports into this or similar documents or final feedback/decisions/findings.
  • Details of the cost of this process including a final cost, breakdown of that total, who it was paid to?

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More informationDownload pdf (300KB)

EY Report, June 2020

A copy of the Ernst Young Report costing $240,000 and examining the drivers of the Canterbury DHB deficit.

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More informationDownload pdf (450KB)

EY and Deloitte reports

Follow up to response to 10432. Request for EY and Deloitte reports.

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More informationDownload (400KB)

Final EY Report June 2020 and EMT response

A copy of the final EY report tabled / presented to the Board and/ or QFARC between June - September 2020.

A copy of the Executive Management Team (EMT) response to the EY report tabled / presented to the Board and / or QFARC between June - September 2020

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More informationDownload pdf (400KB)

EY costs

Total cost of EY work commissioned by CDHB Board over past year.

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More informationDownload pdf (400KB)

EY contract, costs, reports and correspondence

From the start of 2019 to today’s date, details of all work the board has engaged EY to do.

  • Please list each engagement by date and provide details of the board’s request, including letters of engagement and terms of reference.
  • Please state what kind of procurement process was used for this work.
  • How much has EY invoiced to date for this work?
  • Please provide copies of any reports produced by EY from this work.

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More informationDownload pdf (12MB)

Information provided to EY for reports

Documentation of what was requested by EY from the Canterbury District Health Board (CDHB) for their most recent report on the CDHB, what was supplied to EY by the CDHB and documentation of any form of reconciliation between these 2 documents.

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More informationDownload pdf (1MB)

Ernst Young Report 2019

  • Provide final future focused operational plan produced by EY into the CDHB co-commissioned by Canterbury DHB and MoH as mentioned in the July 2019 Board agenda.
  • Provide the executive management teams response to above.

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More informationDownload pdf (300KB)

Correspondence regarding EY Report

All requests for reports by the board chair or any board member to EY since July 16, 2020
All reports provided to the board by EY since July 16, 2020.
All correspondence, including texts, emails, and conversations between Minister of Health Chris Hipkins and board chair Sir John Hansen from August 21-26.

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More informationDownload pdf (400KB)

Cost of EY Report

Sir John Hansen has commissioned an external review/report. I’m concerned about this costly process coming at a time when he and the board are talking about cutting costs.
How much has the Ernst Young report that Sir John Hansen commissioned cost to date? What clinical experience or relevant health sector experience Sir John Hansen has?

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More informationDownload pdf (300KB)

EY review June 2020

The Ernst Young EY review recently submitted to the CDHB Board.

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More informationDownload pdf (400KB)

EY review June 2020

When were EY contracted to undertake that study, and when was it completed?
What was the cost to CDHB of that contract with EY?
Why did the CDHB not use its own staff to provide an explanation as to why staff costs " are a major driver of its operational deficit?"

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More informationDownload pdf (300KB)

EY review June 2020

Copies of the Ernst Young (EY) reports on Canterbury DHB.

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More informationDownload pdf (6MB)

EY review report of Canterbury DHB

Request for the reports by EY about Canterbury DHB.

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More informationDownload pdf (800KB)

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Page last updated: 23 May 2022

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