ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Funding

25 documents.

Palliative care

Palliative care services provided by DHB / Costs / staffing.

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More informationDownload pdf (250KB)

Population based funding 2019-2020

The Canterbury DHB Annual Report 2019/2020, at page 48, disclosed Ministry of Health population-based funding for the year ended 30 June 2020 of $1,565,331,000 (2019: $1,463,233,000).

    1. With respect to the 2020 funding, which I presume is paid in advance to the CDHB, with accounting adjustments to match the revenue to the financial year, can you please advise the amounts received and when they were received in relation to the FY2020 year, and the accounting adjustments which resulted in the reported figure of $1,565,331,000.
    2. In relation to the FY2020 funding, and each tranche which I presume is paid on a regular basis to the CDHB, what information does the MOH provide to the CDHB regarding how those funds were calculated in accordance with the population-based funding formula?
    3. Alternatively, it may be the CDHB does not receive any advice about the PBFF at all and instead just receives tranches of funds as the year progresses. Am I right in that assumption?
    4. May I also ask if you have been advised of any reviews of the PBFF subsequent to the 2015 Technical Report?

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More informationDownload pdf (200KB)

Money paid to Mosque attack victims

Information pertaining to the amount of funds paid by your Agency/ Organisation / Department / Ministry directly to victims of the March 15 2019 terror attacks on the two Christchurch Mosques.

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More informationDownload pdf (300KB)

Letter from Ministry of Health to CDHB re Equity Support for 2020-21

  • Date: 2 Oct 2020

In conjunction with this letter from the Ministry of Health, Canterbury DHB have issued a statement about the equity support for 2020-21.

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More informationDownload pdf (300KB)

Community pharmacy funding

How much of the total $18m was allocated to Canterbury Pharmacies? How much has been spent to date 9/9/2020).

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More informationDownload pdf (400KB)

Breast reconstruction wait list

Genea Oxford Fertility Ltd

Genea Oxford Fertility's concerns about the RFP process for 'Assisted Reproductive Technology Services' for South Island and decision reached by CDHB.

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More informationDownload pdf (1.5MB)

Community pharmacy critical services funding

RE $18m fund for community pharmacy, notably those deemed "critical" or supplying "critical services".

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More informationDownload pdf (300KB)

Canterbury DHB Long Term Investment Plan, July 2019 – June 2029

The Canterbury DHB Long Term Investment Plan outlines our investment approach to meeting anticipated demand on the Canterbury Health System over the next ten years.

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More informationDownload pdf (11MB)

Internal legal costs incurred by Canterbury DHB

Internal legal costs incurred by Canterbury DHB and West Coast DHB.

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More informationDownload pdf (400KB)

Hillmorton Hospital facilities

RE Govt $79m being spent at Hillmorton Hospital/Campus: Correspondence CDHB/MoH/Minister of Health last two years re this. Breakdown of how the money is being spent. How much going into extra staff and nurses at Hillmorton Hospital.

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More informationDownload pdf (11MB)

Costs of the White Island incident

White Island incident: Direct costs broken down by total figure; breakdown of where the costs were lost from i.e. cancelling elective surgeries, having to reschedule outpatient appointments, equipment needed, additional staffing hours.

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More informationDownload pdf (400KB)

Funding for catering services vs youth sexual health services

Annual spend on lunches provided for multi disciplinary team lunchtime meetings for medical and other staff. How much DHB spends over whole organisation? Was cutting that budget considered before cutting the funding for youth sexual health consultations in primary care, in order to cut costs at the DHB?

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More informationDownload pdf (400KB)

Legal costs incurred 2018-2019

Legal costs for 2018/2019 incurred by Canterbury DHB and West Coast DHB

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More informationDownload pdf (300KB)

Skin cancer

Skin cancer prevention funding and expenditure in the last 10 years.

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More informationDownload pdf (400KB)

Priority spending and cancer treatment

Priority Spending and cancer treatment. What is the DHB's top ten priorities for spending in the 2019/2020 financial year, and in the past five financial years? Proportion of patients accepted for urgent diagnostic colonoscopy who received the procedure with 14 days. Proportion of patients who received their first treatment within 62 days of being referred with a high suspicion of cancer and a need to be seen within 2 weeks for each of the last five years.

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More informationDownload pdf (800KB)

Publicly funded fertility treatment

information about publicly funded fertility treatment during the last ten years.

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More informationDownload pdf (300KB)

Brief Intervention Counselling Funding

How much funding does your DHB receive or allocate directly through Primary Health Organisations for Brief Intervention Counselling BICs

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More informationDownload pdf (400KB)

Mental health funding 2017-2018

How much was the DHB funded per person for mental health services 2017/2018.

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More informationDownload pdf (300KB)

Mental health services staffing and funding

Request regarding staffing and funding for mental health services in Canterbury.

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More informationDownload pdf (300KB)

Canterbury DHB 2013 Census Snapshot

What the Census Tells Us is a quick snapshot of the latest census data available.

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More informationDownload pdf (2MB)

Correspondence with Pharmacy Council NZ

Correspondence with the Pharmacy Council of New Zealand between 1 November 2017 and 31 March 2018.

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More informationDownload pdf (21MB)

Information about breast reconstruction

What is the DHB’s total annual funding allocation for breast reconstruction? What advice does the DHB give to patients about...

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More informationDownload pdf (400KB)

Rural Service Level Alliance

Nature of and funding levels of the Rural Service Level Alliance Teams.

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More informationDownload pdf (700KB)

Canterbury DHB Benchmarking Report – 2017

Canterbury District Health Board (CDHB) has undertaken a benchmarking exercise in which its expenditure per capita in a range of service areas in 2009/10 and 2015/16 is compared with the equivalent national average expenditure for that financial year.

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More informationDownload pdf (1MB)

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Page last updated: 28 April 2022

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