VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Hillmorton Hospital

38 documents.

Correspondence regarding patient and Sockburn murder in June 2022

Any and all advice, briefings, reports, aides memoire, memos and emails sent/received by CDHB employees - leading up to, from January 2022 and following a police incident (stabbing/murder) end of September or closest to 26/9 in Sockburn on Saturday 25th June 2022.

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More informationDownload pdf (14MB)

MoH briefings regarding SMHS Forensic Service since 19 January 2022

All briefings to the Minister of Health, and any Ministry of Health staff member about the forensic mental health service since January 19, 2022.

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More informationDownload pdf (4MB)

SMHS Forensic Service – Community Leave

  • All correspondence, briefings and reports to and from the CDHB about the forensic mental health service at Hillmorton Hospital.
  • Can I also please have the total number of times the murder accused was allowed on grounds leave and community leave.

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More informationDownload pdf (18MB)

Mental Healthcare workers

  1. How many mental health care workers are employed in the district?
  2. Can this please be broken down by psychiatrists, psychologists, counsellors, clinical social workers, mental health nurses or other mental health staff?
  3. How many vacant roles are there currently within the mental health team?
  4. What are the roles that need to be filled?
  5. What is the current average wait time for the first appointment with mental health services?
  6. What is the current average wait time to see a psychiatrist?
  7. How many people were seen by the district’s mental health services in 2021, and 2022 so far?
  8. Do you have a priority system in place to determine who needs to be seen most urgently?
  9. Could you outline the levels and the definitions that align with those priority levels?
  10. What is the district's definition of a mental health crisis?
  11. How much funding has been dedicated to districts' mental health services in the past five years?
  12. Of that total how much has been dedicated to child and adolescent mental health services (CAMHS)?

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More informationDownload pdf (300KB)

Mental health assessment for community leave

How many patients from the same secure unit where the man accused of murder on Saturday are/have been granted community leave, and what assessment is done before this kind of leave is granted?

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More informationDownload pdf (300KB)

Mental health nursing vacancies

Te Whare Manaaki: Of the 32 nursing staff, how many have a minimum of two years experience on a forensics mental health unit? How many staff are currently off sick as a result of an assault injury?

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More informationDownload pdf (300KB)

RE Sockburn murder and Hillmorton Hospital

RE the stabbing/murder in Sockburn on 25/06/2022 - request any and all advice, briefings, reports, aides memoire, memos and emails sent/received by CDHB employees - leading up to, and following a police incident (stabbing/murder) in Sockburn on Saturday 25th June.

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More informationDownload pdf (300KB)

RE: Murder accused and the incident on 25 June 2022

Information about the murder incident on 25/06/2022.

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Hillmorton Hospital banned items procedure

I am seeking the job classification/designation of persons involved in the development and authorisation of the following polices:

  • Search for and removal of banned items procedure (2400052)
  • Te Awakura Safety Protocols (2400125)
  • Both policies are associated with Hillmorton Hospital.

If there were lay people or people not employed by the hospital involved and I include volunteers, advocates, consumers but not limited, I would like these people to be identified and included in my request.

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More informationDownload pdf (300KB)

Admissions to Hillmorton Hospital and policies regarding patient property

Total patient admissions numbers to each unit ( North, South, East and West Inpatient Units) at Te Awakura, Hillmorton Hospital between the periods of January 1 2022 and 31st May 2022. I am also requesting during the same period and same units at Te Awakura, Hillmorton Hospital, the following information in regards to the following policy: Search for and removal of banned items procedure (2400052). The total monthly amounts for each unit, as documented in patient notes of the following 2 items: Grounds for personal and property searches? And any evidence to support patient consent being obtained or denied.

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More informationDownload pdf (300KB)

Mental Health policies and procedures

Policy, procedures, standards, statements and information on the diagnosis, treatment and provision of social supports for numerous mental disorders.

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More informationDownload pdf (1MB)

Staffing of mental health facilities

Please release correspondence with unions and staff (not individual staff, but group messages), in the 2021 calendar year, about staffing of mental health facilities.

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More informationDownload pdf (1MB)

Road access to Hillmorton Hospital

Questions regarding road access once the new Hillmorton Hospital building is completed.

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More informationDownload pdf (1MB)

Mental Health Staffing

  • What are the facilities hosting mental health ED like and are there any plans to improve them?
  • What is the total number of staff working in the mental health crisis team when it is fully resourced.
  • The number of staff working in the team currently?
  • How many people left the mental health crisis team this year? And over the last six years broken down by year?
  • How many staff from the mental health crisis team were assaulted this year, how many resulted in an ACC claim, and how long was each incident off work as a result? Same info for last year and year before if possible too.
  • What is the role of police in assisting the crisis mental health team if they are unable to manage a patient?

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More informationDownload pdf (200KB)

Male Prisoners admitted to Hillmorton Hospital in 2016 and 2017

The number of patients from Christchurch Men’s’ Prison who were admitted to Hillmorton Hospital and discharged in 2016 and 2017?

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More informationDownload pdf (200KB)

Hillmorton Specialist Mental Health Service Business Cases

Copies of documents created since the start of 2019 that relate to the condition, performance and adequacy of specialist mental health facilities managed by the DHB: Copies of business cases for repairs or upgrades of existing SMHS facilities / building of new facilities. Bed occupancy rates, bed numbers, unplanned readmission rates, funding for SMHS addiction facilities etc.

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More informationDownload pdf (32MB)

Cost of inpatient forensic ward

What is the total cost for the Inpatient Residential care and treatment provided for patient detained indefinitely, being found 'Not Guilty By Reason of Insanity'.

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More informationDownload pdf (400KB)

Hillmorton Hospital Masterplan

A copy of the Hillmorton Hospital Masterplan.

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More informationDownload pdf (17MB)

Maintenance, refurbishment and complaints about hospital facilities in the last three years

How much funding has been spent on refurbishment and/or maintenance of the services at TPMH in the past 3 years, broken down by service, year and type of work.
How many complaints has the CDHB received in the past 12 months regarding facilities at TPMH, Hillmorton, and Parkside. Can you provide the complaints and the responses from the CDHB?

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More informationDownload pdf (1MB)

Hillmorton Hospital facilities

RE Govt $79m being spent at Hillmorton Hospital/Campus: Correspondence CDHB/MoH/Minister of Health last two years re this. Breakdown of how the money is being spent. How much going into extra staff and nurses at Hillmorton Hospital.

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More informationDownload pdf (11MB)

Models of care Hillmorton Acute ward

Models of care for Hillmorton acute Mental Health ward

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More informationDownload pdf (300KB)

Hillmorton Hospital new facilities concept

Concept design drawings of any kind showing Hillmorton new facilities. Reports/documents produced as part of the preliminary design process. Correspondence from Clinical Leaders Group to DHB management regarding the new facilities.

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More informationDownload pdf (3MB)

Hillmorton Hospital Masterplan

The Hillmorton Hospital Masterplan. Draft Business case for Te Awakura.

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More informationDownload pdf (800KB)

External reviews of Specialist Mental Health 2016-2018

Regarding external review of Specialist Mental Health Service between January 2016 and November 2018.

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More informationDownload pdf (11MB)

Hillmorton Hospital staff on ACC following assaults

Since January 2015 how many staff from Hillmorton Hospital have taken leave on ACC as a result of assaults by patients?

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More informationDownload pdf (700KB)

Staff incidents at Hillmorton Hospital

All information related to staff incidents at Hillmorton Hospital over the last three financial years.

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More informationDownload pdf (400KB)

Capital charges relating new facilities at Hillmorton Hospital

Re $79 million for the new mental health facilities at Hillmorton Hospital. Impact of this new funding on the capital charge.

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More informationDownload pdf (400KB)

Staff assaults at Hillmorton Hospital

Staff assaults at Hillmorton Hospital over last three years

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More informationDownload pdf (3MB)

Chief Ombudsman’s 2014 report on the Te Whare Manaaki Unit

Request for a copy of the Chief Ombudsman’s 2014 report on the Te Whare Manaaki Unit.

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More informationDownload pdf (2MB)

SMHS patient locked in maintenance shed overnight

Information about the Specialist Mental Health Services incident involving a patient at Hillmorton Hospital being locked overnight in a maintenance shed in December 2018.

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More informationDownload pdf (8MB)

The Ombudsman’s visit to Hillmorton Hospital in July 2018

A copy of the Ombudsman's report following unannounced inspection at Hillmorton Hospital from 23-27 July 2018.

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More informationDownload pdf (4MB)

Hillmorton Hospital detailed business case

Request for time frame for release of Hillmorton detailed business case.

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More informationDownload pdf (300KB)

Hillmorton AT and R Unit

All correspondence between CDHB and Ministry of Health re Hillmorton AT&R Unit

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More informationDownload pdf (8MB)

MoU between CDHB and Police regarding calls for service at Hillmorton Hospital

Memorandum of Understanding between CDHB and Police regarding calls for service at Hillmorton Hospital.

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More informationDownload pdf (250KB)

Ombudsmans unannounced inspection of mental health services at Hillmorton July 2018

Ombudsman's unannounced inspection of mental health services at Hillmorton Hospital July 2018.

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More informationDownload pdf (11MB)

Review of facilities at Hillmorton Hospital

Review of facilities at Hillmorton Hospital Campus.

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More informationDownload pdf (250KB)

Showing 1-38 of 38 results, page 1 of 1.

Page last updated: 21 December 2022

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