All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information


8 documents.

Referrals by GP’s for joint replacement surgery

  • Referrals by GP for Joint replacement 2017 and 2020 calendar years etc.
  • Criteria for Joint surgery.
  • Semi urgent referrals from GP to Ears, nose and Throat how many seen by a specialist?


More informationDownload pdf (300KB)

Joint replacement surgery wait list

  • In the past 12 months, what proportion of your DHB patients that were referred to a waiting list by a surgeon, for a joint replacement, were accepted onto the list and got surgery?
  • in 2017 what proportion of your DHB patients that were referred to a waiting list by a surgeon, for a joint replacement, were accepted onto the list and got surgery?
  • Is the DHB able to comment on whether there are enough GPs in the region?


More informationDownload pdf (1MB)

Private referrals for hip and knee replacement surgery

Hip and Knee replacements referred by private specialist / referred privately by specialist who also works for DHB / number of private referrals who don't have to undertake an FSA.


More informationDownload pdf (1MB)

Surgery thresholds

Surgery threshold for: Endometriosis laparoscopic surgery, Knee replacement, hip replacement and whether any surgery thresholds have changed in the last five years at your DHB?

Can this include what the threshold change was and for what surgery.


More informationDownload pdf (300KB)

Grommets, Hips, Knees, Cervical Colposcopy, Colonoscopies, Cataracts, CABG surgery

10249-10254 combined response: Grommets, Hips and Knees, Cervical Colposcopy, Colonoscopies, Cataracts, Coronary artery bypass graft (CABG).


More informationDownload pdf (400KB)

Guidelines to establish clinical threshold elective surgery

Guidelines information used to establish the clinical threshold for each of the five elective surgeries. Knee, hip, hernia, colonoscopy and laparoscopic cholecystectomy.


More informationDownload pdf (800KB)

Wait times for elective procedures

Wait times for five common elective procedures: Knee replacement, Hip replacement, Hernia surgery, colonoscopy, Laparoscopic cholecystectomy for past five years.


More informationDownload pdf (800KB)

Hip, Knee, Cataract treatment waiting lists

Projections and assessments relating to patient numbers for Knee, Hip and cataract treatment.


More informationDownload pdf (600KB)

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Page last updated: 16 August 2021

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