VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Ombudsman

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3 documents.

Mental Health Ombudsman Reports

  • Mental Health Unit data: name, location and number of beds for each mental health and intellectual disability unit (this includes forensic units)
  • All reports carried out by the Ombudsman in the past five years on any one of these units.
  • For each unit, please provide:
    • the occupancy data for the 12 months ending November 30
    • strategies your DHB employs to house and care for people in mental health and intellectual disability units if there are too few beds
    • most recent engineering/building report for each of your mental health and intellectual disability units again, this includes forensic units
    • self-assessment data collected by your DHB and submitted to the Ministry of Health for each of your mental health and intellectual disability units

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More informationDownload pdf (6MB)

The Ombudsman’s visit to Hillmorton Hospital in July 2018

A copy of the Ombudsman's report following unannounced inspection at Hillmorton Hospital from 23-27 July 2018.

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More informationDownload pdf (4MB)

Ombudsmans unannounced inspection of mental health services at Hillmorton July 2018

Ombudsman's unannounced inspection of mental health services at Hillmorton Hospital July 2018.

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More informationDownload pdf (11MB)

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Page last updated: 1 March 2021

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