VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Residential care

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8 documents.

OPCAT Report – October 2018

Report on an unannounced Inspection to the Assessment, Treatment and Rehabilitation Unit under the Crimes of Torture Act 1989 (Oct 2018). Which the Chief Ombudsman sent CDHB in Oct 2018. Can you please send a copy of CDHB's response.

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More informationDownload pdf (2MB)

Aged care, number of hospital beds available

  • Since March 2020 have you had to reduce the number of beds you can offer for aged residential care?
  • How many beds did you offer in March 2020, and how many do you offer now?
  • If so, what has caused the DHB to reduce the number of age residential care beds available?
  • Have you had to reduce the number of general hospital beds available since March 2020?
  • If so, what has caused the DHB to reduce the number of general beds available?
  • How many general hospital beds were available in your catchment area in March 2020, and how many general hospital beds are available now?

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More informationDownload pdf (300KB)

Aged care facilities

Aged care facilities, total number funded, number of residents in facilities, number of facilities that have closed, Reason for closure.

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More informationDownload pdf (200KB)

Inspections of aged care facilities carried out in relation to OPCAT

Any correspondence, both internal and external, since 2020 and regarding any inspections of aged care facilities carried out in relation to OPCAT, and any documentation or reports related to any such inspections.

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More informationDownload pdf (300KB)

Aged Residential Care Facilities

# Since 2020, copies of any reports received or held by the DHB that were completed in relation to OPCAT (the United Nations Optional Protocol to the Convention Against Torture) inspections of secure aged care facilities, and copies of any response to these reports.

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More informationDownload pdf (300KB)

Residential care access

  • How persons (under 50 yrs) apply for residential care, on the basis of early dementia diagnosis.
  • How persons (under 50yrs) apply for residential supported living type community homes.
  • Info about contracted providers of residential care and supported living homes, incl NGOs.

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More informationDownload pdf (2MB)

Aged Residential Care

  • Does DHB have goals, targets, or objectives for current or future admissions to ARC? Targets could be expressed in terms of absolute numbers, annual percentage changes or changes in age-specific ARC utilisation rates. If yes, please supply docs or links to webpages and docs.
  • Has DHB analysed cost of providing home support to older people with high or complex needs compared to cost of funding them in ARC? If yes, please provide copy of report or details of the report.

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More informationDownload pdf (300KB)

Complaints about aged care rest homes

Copies of complaints received by the DHB since January 2019 about Aged Care rest homes and residential care.

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More informationDownload pdf (9MB)

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Page last updated: 13 June 2022

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