Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022


Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information


7 documents.

Staffing and supplies since 2020

  • Since the start of 2020 how many people have been made redundant at Canterbury DHB?
  • How many fixed term contracts been terminated?
  • How many people have been employed as permanent staff?
  • How many fixed term contracts have been initiated?
  • How are your supplies of smart infusions, infusion sets, medications, and IV fluids?
  • Are any of your supplies at critical levels? If so, what, and when will they be restocked?
  • Are you able to replenish your above mentioned supplies easily?


More informationDownload pdf (300KB)

Nurse Turnover – December 2020-February 2021

Christchurch Hospital nurses turnover:

  • How many nurses have left their jobs at Christchurch Hospital in the past three months?
  • How many were replaced?
  • How many have left the CDHB?
  • What has been the turnover rate over the last three months and how does it compare with previous years?


More informationDownload pdf (200KB)

Nursing staff resignations, maternity leave, and recruitment

In the past six months how many nursing staff have resigned or gone on maternity leave? Of those, how many have been replaced?


More informationDownload pdf (300KB)

All correspondence relating to the resignation of members of Canterbury DHB Executive Management Team

  • All correspondence, including by text messages and email external and internal and involving the people leaving themselves, between executives relating to Canterbury District Health Board’s deficit from January 1, 2020 to date.
  • All correspondence relating to resignations of executives, including by text messages and email external and internal and involving the people leaving themselves, between executives from January 1, 2020 to date.
  • The minutes from Canterbury DHB board meeting on Thursday August 20.
  • The minutes from Canterbury DHB emergency meeting on Wednesday August 12.
  • The minutes from Canterbury DHB emergency meeting on Tuesday August 4.
  • The minutes from Canterbury DHB Hospital Advisory Committee (HAC) meeting on Monday August 3.


More informationDownload pdf (15MB)

Correspondence regarding the resignation of members of the Canterbury DHB EMT

  • For each of the seven departing executives (David Meates, Michael Frampton, Mary Gordon, Carolyn Gullery, Dr Sue Nightingale, Stella Ward and Justine White) please provide any correspondence between them and CEO David Meates or them and any CDHB board member (including chair Sir John Hansen) sent in the two week period before each of their respective resignation dates.
  • Please provide a copy of the resignation letters/notices for each of the seven departing senior executives.
  • Please provide the minutes and any other documents presented in the August 4 emergency board meeting.
  • Please provide a copy of the draft 2020-21 annual plan endorsed by the board during the August 20 board meeting.
  • Please provide any correspondence between CDHB management or the board and the Ministry of Health/Health Minister's office sent in August 2020.


More informationDownload pdf (10MB)

Correspondence regarding the resignation of David Meates and members of the EMT

  • All correspondence between David Meates and the board in the past three months.
  • A copy of David Meates resignation letter, and the resignation letter of all the other executives.
  • The minutes/ agenda and any documents presented at the emergency board meeting last week.
  • Any correspondence between board members and the ministry of health or minister of health regarding the resignations of the senior executives.
  • Any correspondence between the CDHB executive management team and the board/Lester Levy regarding cost-saving measures being considered as part of the 2020-21 annual plan.
  • Any communication from the Clinical Leaders Group regarding the resignations to the board or others in the CDHB management.


More informationDownload pdf (51MB)

Resignation of Sue Nightingale, CMO

Correspondence regarding the resignation of Sue Nightingale.


More informationDownload pdf (2MB)

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Page last updated: 28 May 2021

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