VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Short-staffing

10 documents.

Mental health nursing vacancies

Te Whare Manaaki: Of the 32 nursing staff, how many have a minimum of two years experience on a forensics mental health unit? How many staff are currently off sick as a result of an assault injury?

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More informationDownload pdf (300KB)

Theatre nurse shortage

Theatre Nurse shortage (Vacancies vs illness). Effect on planned care.

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More informationDownload pdf (300KB)

Medical Oncology and Radiation Oncology referral wait times, staffing and capacity

30/11/2021 REVISED REQUEST: MEDICAL ONCOLOGY and Radiation Oncology -  ONLY Oncology Dept:

  • How many people who have been referred for a first specialist appointment for suspected cancer are waiting over the clinically recommended time frame?
  • What is the CDHB's maximum wait time target for cancer referrals?
  • How many people with diagnosed cancer are waiting to get a specialist appointment for treatment?
  • What is the CDHB doing to address  this?
  • What requests has the CDHB received from staff in the oncology department for additional staff to be recruited?
  • How was this responded to?

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More informationDownload pdf (200KB)

Charity Hospital (Christchurch)

With yet more reports appearing in The Press about the crisis that the CDHB is facing in the delivery of public healthcare, apart from surgical procedures being outsourced at considerable cost to the CDHB each year, given that Christchurch has New Zealand's first genuine charity hospital founded by Dr Bagshaw (St George's Hospital is a fee-charging society with charitable purposes while the Charity Hospital does not charge for its services),

  1. what involvement has the CDHB had with the Charity Hospital regarding the use of its facilities and volunteer surgeons? To answer that rhetorical question,
  2. would you please provide me with copies of all communications between the CDHB and the Charity Hospital from 2008 to 2021 regarding how the Charity Hospital might have assisted the CDHB in coping with its inability to provide surgical services.

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More informationDownload pdf (15MB)

Specialist locums spend in last five-years

DHB spend on locums for medical specialists every year for the past five years. i.e. General surgery, Orthopaedics, Enterology, Gynaecology, Ophthalmology, Urology, Cardiology.

Total locum spend year by year over this period, as well as the total internal staff spent on specialists for the same periods?

What is the size of the population the DHB serves and what is its annual operating budget? It would also be helpful to have explanations for higher (or lower) than usual locum costs for particular periods and whether or not the DHB offers limited services in respective departments.

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More informationDownload pdf (400KB)

Medical Oncology staffing and leave management

Questions around Medical Oncology staffing numbers, leave taken by staff, and type of leave taken by staff.

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More informationDownload pdf (200KB)

Staffing and sick leave during COVID-19 pandemic

  • How has Covid-19 affected staffing? In terms of staying home as if the slightest bit sick.
  • What was your rate of sick leave from March - September 2019 compared to the same period 2020?
  • How has the DHB managed this?
  • What was the DHB's average occupancy rate for March - September 2019 compared to the same period 2020? Can this please be broken down by month rather than lumped together.
  • Has this resulted in the DHB having to activate an action plan or escalation plan for wards? i.e. adults being put on children wards where there is more staffing etc.

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More informationDownload pdf (1MB)

Maternity staffing issues and complaints

Information about Maternity services staffing in Canterbury.

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More informationDownload pdf (1MB)

Unfilled vacancies as at November 2018

Number of unfilled vacancies as at November 2018. Impact on Health Targets due to staff shortages. Complaints related to impacts of unfilled vacancies.

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More informationDownload pdf (300KB)

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Page last updated: 12 August 2022

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