All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information


10 documents.

Suicide and self harm assessment tools

Information on how the DHB undertakes suicide risk assessment to inform decisions on access to services (which may also be known as the "triage process". )


More informationDownload pdf (2MB)

Treatment protocols

Treatment protocols: Post-Operative Urinary retention, persistent postsurgical pain, treatment of patients after a suicide attempt or suicidal ideation and constipation


More informationDownload pdf (1MB)

Orthopaedic surgery and related questions

17 questions: Orthopaedic surgery wait list, pain management, number of surgeons, support services for patients with spinal injury, prescription drug addiction, pain clinic. Suicides while waiting for surgery.


More informationDownload pdf (300KB)

Vulnerable Persons Register

Vulnerable Persons Register - CASA states that certain managers of each DHB hold the list as well as themselves, and the relevant services have access to this database.


More informationDownload pdf (200KB)

Mental Health Patients: AWOL, suicide, adverse events

How many patients detained under the Mental Health Act: AWOL, suicide, disappeared, suffered an adverse event etc.


More informationDownload pdf (500KB)

Suicide in Canterbury since May 2018

Suicide clusters and spikes since May 2018


More informationDownload pdf (300KB)

HQSC suicide data 2016-2017 subgroup patients aged 15-24 at time of death

HQSC data released indicating that Canterbury DHB had 26 suspected suicides for the 2016/2017 year.


More informationDownload pdf (300KB)

Presentations at ED for attempted suicide or suicidal thoughts

Number of people who presented at ED with attempted suicide or suicidal thoughts who were referred for a follow up from SMHS.


More informationDownload pdf (300KB)

Draft Suicide Prevention Action Plan

The Canterbury DHB Draft Suicide Prevention Action Plan.


More informationDownload pdf (400KB)

Records of all suicides, attempted suicides, suspected suicides and deaths while in State Care

Records of all suicides, attempts at suicide, suspected suicides, deaths and self-harm while in state care both in general...


More informationDownload pdf (250KB)

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Page last updated: 13 June 2022

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