VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Surgery

61 documents.

Transmasculine surgery

  • What is the current wait list across Health NZ for trans men waiting for top surgery?
  • In what situations is a patient prioritised for top surgery?

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More informationDownload pdf (200KB)

Planned surgeries 2019 – 2022: Wait times / deferred surgeries

  • How many planned surgeries took place each month by surgical type, July 2019 – June 2020, July 2020 - June 2021 and July 2021- June 2022?
  • How many people are waiting for a planned surgery (any type)?
  • How many are waiting longer than 120 days?
  • How does this compare to the same time last year?
  • Can you also let me know for the past month, broken down by week: - how many non-urgent surgeries were supposed to be scheduled but weren't scheduled?
  • Why were they not scheduled?
  • How many non-urgent scheduled surgeries were deferred?
  • Why were they deferred?

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More informationDownload pdf (500KB)

Wait times for Cancer treatment and surgery

Times patients wait to see a specialist, to have surgery or to start their cancer treatment.

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More informationDownload pdf (1MB)

TOP surgery

TOP surgery: Waiting time from referral by GP to be accepted for TOP surgery.

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More informationDownload pdf (200KB)

Operating theatre revenue and capacity

The impact on revenue for a hospital/DHB that is caused by an operating theatre being closed for a period of time. Can you please provide the average revenue that an operating theatre brings in per year? If that is too difficult, can you please provide the total operating theatre revenue for CDHB and the total amount of operating rooms?

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More informationDownload pdf (200KB)

Healthcare Waste

Healthcare Waste / Volumes of hazardous and controlled waste and number of surgeries completed broken down by site (ChCh Hosp and Burwood) for last ten years.

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More informationDownload pdf (1MB)

Disposal of waste from operating theatres

  • Cost to dispose waste generated within operating theatres for past five years.
  • Also how the waste has been disposed of.
  • Volumes of waste.
  • Number of surgeries completed for past ten years broken down by type.

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More informationDownload pdf (1MB)

Treatment protocols

Treatment protocols: Post-Operative Urinary retention, persistent postsurgical pain, treatment of patients after a suicide attempt or suicidal ideation and constipation

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More informationDownload pdf (1MB)

Surgeries / procedures / assessments cancellations

Partial transfer from MoH:

  1. How many surgeries /procedures/assessments have been cancelled in the past year?
  2. Is it possible to break that number down by month?
  3. How many surgeries/procedures/assessments were cancelled in 2019 and in 2017?

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More informationDownload pdf (1MB)

Gallbladder treatment wait times

After referral from a GP and acceptance for an appointment, what is the current wait time for a first specialist appointment for patients with gallbladder issues? After the first specialist appointment is completed and surgery approved for gallbladder removal, what is the current wait time for the surgery to be completed? What steps is the CDHB undertaking to ensure that patients are seen (first specialist appointment) within four months of referral?

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More informationDownload pdf (200KB)

Endometriosis

Endometriosis / Back pain / Orthopaedic wait times

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More informationDownload pdf (2MB)

COVID lockdowns effect on health services

Elective procedures, imaging (MRI, CT scans) and mental health appointments delayed under lockdown levels 3 and 4.

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More informationDownload pdf (400KB)

Charity Hospital

Follow up to CDHB 10639:

Part 1: In the post-earthquake environment in Canterbury, the Charity Hospital offered its services to the CDHB, an offer that was declined. Would you please provide copies of CDHB minutes or extracts from those minutes at which this offer/s was discussed both internally and with Charity Hospital representatives and the specific reason/s why the offer/s were declined?

Part 2 (a) Is it the policy of the CDHB to discourage staff from volunteering at the Charity Hospital, instead preferring that they undertake contract work at private fee-charging hospitals? If so, would you please provide me with copies of documents which contain that policy.

Part 2 (b) Is it instead the policy of the CDHB to encourage staff to volunteer at the Charity Hospital and if so on what conditions? Would you please provide me with copies of documents which contain this information?

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More informationDownload pdf (200KB)

Charity Hospital (Christchurch)

With yet more reports appearing in The Press about the crisis that the CDHB is facing in the delivery of public healthcare, apart from surgical procedures being outsourced at considerable cost to the CDHB each year, given that Christchurch has New Zealand's first genuine charity hospital founded by Dr Bagshaw (St George's Hospital is a fee-charging society with charitable purposes while the Charity Hospital does not charge for its services),

  1. what involvement has the CDHB had with the Charity Hospital regarding the use of its facilities and volunteer surgeons? To answer that rhetorical question,
  2. would you please provide me with copies of all communications between the CDHB and the Charity Hospital from 2008 to 2021 regarding how the Charity Hospital might have assisted the CDHB in coping with its inability to provide surgical services.

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More informationDownload pdf (15MB)

Hysterectomies over past 5 years, accepted and declined

Last five years, number of young women under 25 / hysterectomy. How many accepted and how many declined. Criteria for women under 25 to be eligible for hysterectomy.

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More informationDownload pdf (300KB)

Referrals by GP’s for joint replacement surgery

  • Referrals by GP for Joint replacement 2017 and 2020 calendar years etc.
  • Criteria for Joint surgery.
  • Semi urgent referrals from GP to Ears, nose and Throat how many seen by a specialist?

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More informationDownload pdf (300KB)

Colonoscopy data in last five years

Colonoscopies:

  • How many done last year?
  • Of those, how many were outsourced to private providers and how many staff would this workload have required?
  • What was the cost of the outsourced procedures?
  • How many CDHB staff are qualified to do colonoscopies?
  • Any report on staffing requirements for endoscopy services post screening programme roll out.

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More informationDownload pdf (1MB)

Transmasculine surgery

All information and documentation regarding the decision to select patients for transmasculine chest reconstruction surgery from the GP referral pool via a number randomisation technique.

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More informationDownload pdf (400KB)

Labral tear hip surgery

Labral Tear Hip Surgery: Last five years. Number of patients who have requested surgery, age, gender. Number declined (age and gender) reasons declined. Number referred for assessment (age and gender), Number referred elsewhere for surgery (age and gender). Correspondence CDHB and ACC on reasons patients will not be covered by ACC. Total cost for Labral tear hip surgery.

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More informationDownload pdf (200KB)

Transmasculine surgery

Transmasculine chest surgery - follow up to response to CDHB 10555.

  • For transmasculine chest surgery (mastectomy) it was decided in 2019 to provide surgery for five transgender cases per annum.
  • What was the previous number?
  • Why are only five surgeries performed per annum?
  • Are there any plans/policies in place to increase this number to meet the growing demand for gender affirming surgeries?
  •  

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More informationDownload pdf (300KB)

Funding for after hours services

Do you provide financial support to Pegasus 24 Hour Surgery to reduce the cost of home visits? If so, why is a similar level of support not provided to Afterhours GP?

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More informationDownload pdf (200KB)

Monitoring and quality of Cardiac services

  • Was the CDHB not monitoring the quality of cardiac services for 2017, 2018, 2019?
    • If they did, can I have the quality reports. /Echo (which is currently the most definitive low cost screening procedure) wait times are not monitored by the CDHB for the last 3 years and no one is looking for correlation between Echo wait times and hospitalisation/death incidents?
  • Again, more formally: Was the CDHB not monitoring the quality of cardiac diagnostic services and the correlation to hospitalisation/death for 2017, 2018, 2019?
    • If they did, can I have the quality reports.
  • Does the CDHB produce quality reports to measure how many people were admitted to ED for heart condition while waiting for a diagnostic/procedure?

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More informationDownload pdf (200KB)

Joint replacement surgery wait list

  • In the past 12 months, what proportion of your DHB patients that were referred to a waiting list by a surgeon, for a joint replacement, were accepted onto the list and got surgery?
  • in 2017 what proportion of your DHB patients that were referred to a waiting list by a surgeon, for a joint replacement, were accepted onto the list and got surgery?
  • Is the DHB able to comment on whether there are enough GPs in the region?

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More informationDownload pdf (1MB)

Transmasculine surgery

  • The average time between acceptance onto the wait list and first appointment for patients referred to and accepted onto the waitlist for transmasculine chest reconstruction (top surgery).
  • The number of publicly funded transmasculine chest reconstruction surgery completed in the last year.
  • How patients are selected from the waitlist for transmasculine chest reconstruction surgery, and how often, i.e. if done by lottery how often is the lottery drawn.
  • The number of referrals for transmasculine chest reconstruction in the last year, and how many were accepted and how many declined.

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More informationDownload pdf (1MB)

Cardiac procedures and wait times

For each cardiac procedure (stent, ECG, Echo, open heart surgery etc), for the years 2018 and 2019 by year, the following information:

  1. Number of procedures done and average wait time for the procedure PERFORMED during the year (not escalated)
  2. Number and average wait time for the procedure PERFORMED during the year (that was escalated)
  3. Number of people that died waiting for a procedure scheduled to be performed during the year (escalated and not escalated separately)
  4. Number of people that required emergency (ED) treatment while waiting for a procedure scheduled to be performed during the year (escalated and not escalated separately)

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More informationDownload pdf (400KB)

Breast reduction surgery

For each of the last four years:

  • How many applications have been made to the CDHB for breast reduction surgery?
  • Of those, how many applications are accepted for first-round referrals?
  • How many surgeries have been undertaken in each of those years?
  • The average wait time for each patient between first application for breast reduction surgery and completion of surgery?
  • The average number of applications a patient is required to undertake before their case progresses past first round referrals?
  • How many patients are currently waitlisted for breast reduction surgery?
  • The average cost to the CDHB for a typical double breast reduction surgery?

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More informationDownload pdf (300KB)

Incidents of equipment not being properly sterilised

  • A detailed breakdown of any and all incidents relating to equipment not being properly sterilised by Canterbury District Health Board and West Coast District Health Board from March 2020.
  • Please clarify if the lack of sterilisation was picked up before or after patient exposure.

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More informationDownload pdf (300KB)

TAVI surgery criteria

Transcatheter Aortic Valve Implantation (TAVI) procedure, surgery criteria, surgery availability.

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More informationDownload pdf (300KB)

Private referrals for hip and knee replacement surgery

Hip and Knee replacements referred by private specialist / referred privately by specialist who also works for DHB / number of private referrals who don't have to undertake an FSA.

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More informationDownload pdf (1MB)

HDC complaints regarding surgical equipment

Number of formal complaints about surgical equipment mistakenly being left behind in patients in the last three years, which went to the Health and Disability Commissioner or resulted in a review of hospital policy.

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More informationDownload pdf (400KB)

Surgery thresholds

Surgery threshold for: Endometriosis laparoscopic surgery, Knee replacement, hip replacement and whether any surgery thresholds have changed in the last five years at your DHB?

Can this include what the threshold change was and for what surgery.

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More informationDownload pdf (300KB)

Waiting list for surgeries

CDHB - Waiting list GP referrals and waiting list for surgery for the following:

  • Knee Replacement
  • Hip Replacement
  • Hysterectomy
  • Bariatric Surgery
  • Breast Reconstruction

Could you please provide the length of time for patients on the waiting list who was referred in the Canterbury region for the following:

  • CT/MRI/PET Scans
  • Colonoscopy

Could you please provide the average wait time for patients being treated with the following cancers:

  • Lung
  • Bowel
  • Prostate
  • Breast
  • Cervical
  • Skin 

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More informationDownload pdf (400KB)

Specialist locums spend in last five-years

DHB spend on locums for medical specialists every year for the past five years. i.e. General surgery, Orthopaedics, Enterology, Gynaecology, Ophthalmology, Urology, Cardiology.

Total locum spend year by year over this period, as well as the total internal staff spent on specialists for the same periods?

What is the size of the population the DHB serves and what is its annual operating budget? It would also be helpful to have explanations for higher (or lower) than usual locum costs for particular periods and whether or not the DHB offers limited services in respective departments.

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More informationDownload pdf (400KB)

Colonoscopies in the last year 2019-2020

  • Colonoscopies: How many done last year?
  • Of those, how many were outsourced to private providers and how many staff would this workload have required?
  • What was the cost of the outsourced procedures?
  • How many CDHB staff are qualified to do colonoscopies?
  • Any report on staffing requirements for endoscopy services post screening programme roll out.

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More informationDownload pdf (400KB)

Colonoscopy waiting lists 2018-2020

Information regarding colonoscopy waiting lists and referrals 2018-2020

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More informationDownload pdf (1MB)

Elective surgery for Māori patients

Does the Board have a policy to prioritise Māori and/or Pasifika patients on elective surgery waiting lists? Pressures of deferred surgery due to COVID-19?

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More informationDownload pdf (400KB)

Breast reconstruction wait list

Sterilisation of equipment

A detailed breakdown of any and all incidents relating to equipment not being properly sterilised by the District Health Board from March 2019.
Please clarify if the lack of sterilisation was picked up before or after patient exposure.

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More informationDownload pdf (400KB)

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Page last updated: 5 October 2022

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