ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Capacity

73 documents.

Autism Spectrum Disorder

Autism Spectrum Disorder: Number of assessments, diagnoses, waitlist

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Managing staff fatigue

  • Do you have a policy which instructs staff on how to manage fatigue?
  • How many times (if at all) have staff exceeded 75 hours work in a 7 day period?
  • If there are staff who have exceeded 75 hours work in a 7 day period, what position were they employed in?
  • What is the longest continuous time frame which staff could possibly work?
  • What position would staff in question 4 hold?

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Wait times for Cancer treatment and surgery

Times patients wait to see a specialist, to have surgery or to start their cancer treatment.

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Operating theatre revenue and capacity

The impact on revenue for a hospital/DHB that is caused by an operating theatre being closed for a period of time. Can you please provide the average revenue that an operating theatre brings in per year? If that is too difficult, can you please provide the total operating theatre revenue for CDHB and the total amount of operating rooms?

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Maternity – Time from birth to discharge

Time from birth to discharge for most recent month.

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Maternal Mental Health

Number of women referred to Maternal Mental Health in 2021 and number accepted. Current wait times for maternal mental health.

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COVID-19 tests and identifying measles

Regarding COVID vaccinations: How do testing protocols uniquely and individually identify the subject as having one or more of the following if they test positive? 

  • Measles virus

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ICU capacity

What investment in the increased number of ICU beds by region and hospital, have been delivered, from 01 October 2019 to the date of your issuing the data.

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Medical Oncology and Radiation Oncology referral wait times, staffing and capacity

30/11/2021 REVISED REQUEST: MEDICAL ONCOLOGY and Radiation Oncology -  ONLY Oncology Dept:

  • How many people who have been referred for a first specialist appointment for suspected cancer are waiting over the clinically recommended time frame?
  • What is the CDHB's maximum wait time target for cancer referrals?
  • How many people with diagnosed cancer are waiting to get a specialist appointment for treatment?
  • What is the CDHB doing to address  this?
  • What requests has the CDHB received from staff in the oncology department for additional staff to be recruited?
  • How was this responded to?

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Surgeries / procedures / assessments cancellations

Partial transfer from MoH:

  1. How many surgeries /procedures/assessments have been cancelled in the past year?
  2. Is it possible to break that number down by month?
  3. How many surgeries/procedures/assessments were cancelled in 2019 and in 2017?

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Cost of COVID-19 hospital checkpoints

COVID-19 - The total cost of every set-up including contractors, security, workforce, hireage, purchases, administration, equipment, computer connections, stationery and any other expense associated with these checkpoints at all hospitals and any other facilities.

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Orthopaedic surgery and related questions

17 questions: Orthopaedic surgery wait list, pain management, number of surgeons, support services for patients with spinal injury, prescription drug addiction, pain clinic. Suicides while waiting for surgery.

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Unpaid leave

Unpaid Leave - LWOP (Leave without Pay) for period longer than six months 2015-2021 YTD.

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Intensive Care Unit

  1. How many intensive care unit (ICU) beds are available at Canterbury DHB that meet the staffing requirements outlined in the College of Intensive Care Medicine (CICM) minimum standards for Level I, II, III and Paediatric ICUs? See: https://www.cicm.org.au/CICM_Media/CICMSite/Files/Professional/IC-1-Minimum-Standards-for-Intensive-Care-Units.pdf
  2. What is the DHB’s current Clinical Priority Assessment Criteria (CPAC) threshold for each speciality?
  3. What were the CPAC thresholds over the previous 5 years and how many patients were declined treatment (FSA or surgery) due to capacity of the service to deliver?

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Population based funding 2019-2020

The Canterbury DHB Annual Report 2019/2020, at page 48, disclosed Ministry of Health population-based funding for the year ended 30 June 2020 of $1,565,331,000 (2019: $1,463,233,000).

    1. With respect to the 2020 funding, which I presume is paid in advance to the CDHB, with accounting adjustments to match the revenue to the financial year, can you please advise the amounts received and when they were received in relation to the FY2020 year, and the accounting adjustments which resulted in the reported figure of $1,565,331,000.
    2. In relation to the FY2020 funding, and each tranche which I presume is paid on a regular basis to the CDHB, what information does the MOH provide to the CDHB regarding how those funds were calculated in accordance with the population-based funding formula?
    3. Alternatively, it may be the CDHB does not receive any advice about the PBFF at all and instead just receives tranches of funds as the year progresses. Am I right in that assumption?
    4. May I also ask if you have been advised of any reviews of the PBFF subsequent to the 2015 Technical Report?

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ICU occupancy, ventilators and ability to scale up

The latest information in regards to ICU beds, occupancy rates, and the ability to scale up

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Intensive Care Unit (ICU) nursing training

A breakdown by DHB showing how many nurses had completed the online ICU training module for nurses by August 17, and also now (most up to date figures available).

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Intensive Care Unit (ICU) Capacity from March 2020 to September 2021

  1. ICU / Intensive Care Unit / Capacity 1. Since March 2020 and by each month thereafter, the number of fully staffed/operational ICU beds available, ICU capacity, a breakdown of all ICU staff (such as numbers of ICU nurses) and any vacancies, and how many surgeries were rescheduled or postponed/cancelled.
  2. Since March 2020, copies of any reports, documents or briefings that include information about ICU capacity, including (but not limited to) in relation to Covid-19, such as contingency plans to scale up capacity.
  3. Since March 2020, copies of all correspondence with the Ministry of Health regarding critical care and ICU, in relation to Covid-19, such as confirmation of current capacity and plans to scale up capacity.

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Emergency Department Presentations during March and July 2021

Data from Christchurch Hospital A&E during the periods of A) Friday 9th July to Tuesday 13th July 2021 B) Friday 16th July to Tuesday 20th July 2021 C) Friday 23rd July to Tuesday 27th July 2021. D) Friday 19th March* to Tuesday 23rd March* 2021.

Please could I have a sex and age break down of causes for all admissions, and numbers thereof, under diagnostic headings, e.g.: blood clots,heart issues,breathing difficulties,RSV,anaphylactic shock,Accidents

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Intensive Care Unit (ICU) Admissions

All data on ICU admissions including age, ethnicity, reason for admission since March 2020 to present day please.

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ICU Bed Occupancy 2018-YTD 2021

ICU bed occupancy (% of ICU beds occupied or number of occupied bed days and total number of available beds) for the period 1 Jan 2018 until the most recent available date. Could this please be provided in the smallest time periods possible (days, if available, otherwise weeks, otherwise months).

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PPE COVID preparedness

Personal protective equipment (PPE) usage and disposal

How much PPE CDHB hospitals received and disposed of during the pandemic.

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Health statistics about the population of Lyttelton

Health statistics and data on population of Lyttleton suburb

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Specialist Mental Health Services: January-April 2021

Information about Specialist Mental Health Services provided during January to April 2021.

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Hillmorton Specialist Mental Health Service Business Cases

Copies of documents created since the start of 2019 that relate to the condition, performance and adequacy of specialist mental health facilities managed by the DHB: Copies of business cases for repairs or upgrades of existing SMHS facilities / building of new facilities. Bed occupancy rates, bed numbers, unplanned readmission rates, funding for SMHS addiction facilities etc.

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Patients in isolation in hospital 2018-2020

Patients placed in isolation within DHB hospitals to prevent the spread of disease 2018-2020 calendar years broken down by year.

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Crisis Resolution Services in Canterbury

  • How many people are seen by Crisis Resolution Services each year in Canterbury?
  • Approximately how many calls does Crisis Resolution receive per year?
  • Approx. increases since 2018?

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Emergency Department Attendances – May to July 2019 and 2020

  • Can you provide the number of attendances to the emergency department over May, June and July last year -- and the same data for the year before?
  • Can you provide the number of ED attendances related to alcohol during May, June and July last year -- and the same data for the year before?

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Maternity Counselling

Funding if any provided to PIPS (Pregnancy Infancy Parenting Support). Criteria for allowing members of pregnancy support groups to provide counselling or advice to DHB patients.

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COVID-19 Tests January 2020 to January 2021

  • How many COVID-19 tests, taken in the CDHB region between 22 January 2020 and today's date 28 January 2021, have been spoiled or damaged?
  • Resulting in those samples not being able to be tested./How were the tests spoiled or damaged?
  • When and where the samples were taken and transported to?
  • What repercussions were there for those involved in the testing process, including the patients affected?
  • How many patients, whose tests were spoiled or damaged, subsequently tested positive for COVID-19?
  • Any and all copies of video and photographs of spoiled or damaged COVID-19 tests.

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Mental Health Services

For the last six years:

  • What mental health services does your DHB provide?
    • Please provide details of inpatient facilities and number of beds per facility, and whether facilities are currently used at capacity.
    • Please provide details of outpatient services and services contracted to community providers.
  • What addiction services does your DHB provide?
    • Please provide details of inpatient facilities and number of beds per facility and whether facilities are currently used at capacity.
    • Please provide details of outpatient services and services contracted to community providers.
  • How many people do you treat on average every year in your mental health services?
    • Please provide a breakdown by inpatient and outpatient services.
  • How many people do you treat on average every year in your addiction services?
    • Please provide a breakdown by inpatient and outpatient services.
  • How many people are currently waiting for mental health treatment after they have been through an initial triage process?
    • What is the average wait time to access services?
    • What is the longest time someone can wait?
    • Please provide breakdown by inpatient/outpatient services.
  • How many people are currently waiting for addiction treatment after they have been through an initial triage process?
    • What is the average wait time to access services?
    • What is the longest time someone can wait?
    • Please provide breakdown by inpatient/outpatient services.
  • What is the process while patients wait to access addiction and/or mental health treatment?
  • How many patients died after they were triaged but before receiving addiction or mental health treatment in the last six years?
    • Are you able to provide the cause of death for each person who died?

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Mental Health Ombudsman Reports

  • Mental Health Unit data: name, location and number of beds for each mental health and intellectual disability unit (this includes forensic units)
  • All reports carried out by the Ombudsman in the past five years on any one of these units.
  • For each unit, please provide:
    • the occupancy data for the 12 months ending November 30
    • strategies your DHB employs to house and care for people in mental health and intellectual disability units if there are too few beds
    • most recent engineering/building report for each of your mental health and intellectual disability units again, this includes forensic units
    • self-assessment data collected by your DHB and submitted to the Ministry of Health for each of your mental health and intellectual disability units

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Presentations to the Emergency Department (ED) November 2020 – January 2021

Please provide daily presentations to ED from November 1 2020 - 13 January 2021- broken down by:

  • severity of presentation
  • length of time waiting to be seen
  • urgency of cases
  • types of presentations
  • proportion of mental health cases

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Primary birthing unit and endoscopy site

Correspondence between Norma Campbell and CoM, EMT & Sir John Hansen on primary birthing unit & endoscopy site since June 2019.

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TAVI surgery criteria

Transcatheter Aortic Valve Implantation (TAVI) procedure, surgery criteria, surgery availability.

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RFP for endoscopy and primary birthing unit

All the responses to the RFP for Endoscopy and / or primary birthing unit. All correspondence between any staff regarding the RFP this year.

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SARS Cov-2 testing on mariners

Regarding the ‘new strain’ of the SARS CoV-2: Has any evidence of that viral strain been forensically checked for, on the 3 vessels involved and were any of the cargos transporting frozen foodstuffs, fluids, chemicals, or containing medical supplies?

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Page last updated: 11 August 2022

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