VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Child Health

30 documents.

Patient Experience Survey – Quarterly Report – Child Health Inpatient Survey Results January to March 2023

We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our  teams to monitor and improve the care we provide.

Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.

Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message.  Taking part is voluntary.

If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.

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More informationDownload pdf (1MB)

Patient Experience Survey – Quarterly Report – Child Health Inpatient Survey Results April – June 2023

We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our  teams to monitor and improve the care we provide.

Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.

Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message.  Taking part is voluntary.

If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.

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More informationDownload pdf (1MB)

Patient Experience Survey – Quarterly Report – Child Health Inpatient Survey Results October – December 2022

We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our  teams to monitor and improve the care we provide.

Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.

Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message.  Taking part is voluntary.

If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.

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More informationDownload pdf (1MB)

Oral health data from the School Dental Services for Ashburton and Methven for the years 1990 to 2022

  • The annual age 5 and year 8 oral health data from the School Dental Services for Ashburton and Methven for the years 1990 to 1999.
  • Please can you send me also the same data for these towns for the years 2000 to the present, as supplied by the Community Oral Health Service.
  • Specifically, I would like to see the statistics for decayed, missing and filled teeth, and the percentages of caries-free children for both age groups.

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More informationDownload pdf (300KB)

Patient Experience Survey – Quarterly Report – Child Health Inpatient Survey Results July – September 2022

We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our  teams to monitor and improve the care we provide.

Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.

Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message.  Taking part is voluntary.

If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.

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More informationDownload pdf (1MB)

Precocious puberty

  • How many children were referred for precocious puberty since 2006?
  • How many treated since 2006?

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More informationDownload pdf (300KB)

Fetal Deaths and Neonatal Deaths (additional questions re vaccination status)

Follow up to CDHB 10746 Fetal deaths and neonatal deaths.

  1. Please supply the covid 19 vaccination status for every Canterbury DHB mother who has experienced a stillbirth or a neonatal death in 2021.
  2. Please provide the date of covid 19 vaccination receipt (and if it was a first or second dose) and the date of the stillbirth or neonatal death for each mother.

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More informationDownload pdf (300KB)

Fetal Deaths and Neonatal Deaths

Medical Certificate of Causes of Fetal and Neonatal Death' forms that have been filled out, per month, since June 2020 to date in your District Health Board area. (Ministry of Health web page reference:
https://bit.ly/3mGoO1q )

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More informationDownload pdf (300KB)

Patient Experience Survey – Quarterly Report – Child Health Inpatient Survey Results April – September 2021

We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our  teams to monitor and improve the care we provide.

Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.

Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message.  Taking part is voluntary.

If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.

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More informationDownload pdf (1MB)

Information regarding children who are in care

Policies and practices, if any, regarding admitting children in care to hospital.

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More informationDownload pdf (21MB)

Children with dog related injuries

  • How many children aged 0-14 have presented to hospital with a dog-related injury in the last year?
  • How many of those children required a procedure (e.g. sutures), or admission?
  • What were the ethnic and age demographics of those children?

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More informationDownload pdf (300KB)

Suspected sexual or physical abuse in children aged 0-17

Suspected sexual or physical abuse in children aged 0-17 the CDHB has treated - 2017 - 2021 YTD.

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More informationDownload pdf (400KB)

Intersex babies requiring surgery 2016-2021

RE Intersex babies: How many intersex children have had genital surgery within their first year of life? (Could I have this info from 2016-2021 broken down into the number each year and the overall number for the ast five years / whether or not the surgery was medically necessary or whether it was cosmetic, the gender of the child as recorded on their birth certificate and the total cost per year of the surgeries. 2. How many referrals have been made to other DHBs for intersex babies in their first year of life for surgery, last five years, broken down into the number each year and the overall number 2016-2021

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Childhood diseases/conditions in the years 2014, 2017 and 2020

The number of children (aged 0-14) recorded by your DHB with the following conditions in the years 2014, 2017 and 2020?

  • whooping cough
  • rheumatic fever
  • bronchiolitis
  • broncho pneumonia 
  • serious dental disease 
  • malnutrition

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More informationDownload pdf (300KB)

Gifts for children in hospital

Gifts given to children admitted to hospital.

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Patients admitted to hospital with malnutrition

 The number of children and adults admitted to hospital with malnutrition, broken down by age, between January 1, 2015 and December 31, 2020.

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More informationDownload pdf (1MB)

Funding personal care for children, under 65’s, and over 65s

Individualised funding personal care and respite policy / service specifications for Children, under 65's, and over 65s.

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More informationDownload pdf (20MB)

Mana Ake KPIs

All Mana Ake KPIs. Who is the project owner for Mana Ake in Canterbury? What governance meetings are held? When are the next three scheduled? Who chairs this meeting. All Terms of Reference associated with mana ake?

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More informationDownload pdf (1.5MB)

Mana Ake: Permissions required in order to share information

Mana Ake: Please send me through the operational policy document (or equivalent) that outlines the permissions you require in order to share information at different stages in the on boarding process.

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More informationDownload pdf (1MB)

Reports of concern to Oranga Tamariki

Reports of concern to Oranga Tamariki - Policies and procedures

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More informationDownload pdf (19MB)

The impact of COVID-19 on children’s oral health

How COVID-19 has impacted on community oral health service for pre-school and primary school children.

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More informationDownload pdf (400KB)

Drug use of mothers with babies

Information about drug use of mothers with babies

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More informationDownload pdf (800KB)

Youth Health Care in Secondary Schools

Information about youth health care in Secondary Schools.

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More informationDownload pdf (1MB)

CAMHS Whanau disclosure policy

Information about Child and Adolescent Mental Health Services (CAMHS) whanau disclosure policy when involved with a young person.

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More informationDownload pdf (800KB)

Children’s oral health

Regarding the state of children and adolescent oral health to assess whether there has been any further investment in services since the 2008 major reorientation program to the Community Oral Health Service (COHS)

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The number of children, adolescents and adults assessed for sexual-abuse

Number of children, adolescents, adults assessed for physical signs of being sexually abused in 2016-2018.

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More informationDownload pdf (800KB)

Access for children / young patients

Information about educational access for inpatient and outpatient children and young clients and core policy

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More informationDownload pdf (3MB)

Children’s Dental Service

The number of children eligible for the free dental service in CDHB's coverage area for 2015, 2016, 2017 and 2018.

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More informationDownload pdf (300KB)

Fetal Alcohol Spectrum Disorder Assessment Pathway

Is your DHB able to provide an Fetal Alcohol Spectrum Disorder (FASD) assessment to determine if a person has this disorder?

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More informationDownload pdf (11MB)

Showing 1-30 of 30 results, page 1 of 1.

Page last updated: 29 September 2023

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