ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Child Health

24 documents.

Precocious puberty

  • How many children were referred for precocious puberty since 2006?
  • How many treated since 2006?

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More informationDownload pdf (300KB)

Fetal Deaths and Neonatal Deaths (additional questions re vaccination status)

Follow up to CDHB 10746 Fetal deaths and neonatal deaths.

  1. Please supply the covid 19 vaccination status for every Canterbury DHB mother who has experienced a stillbirth or a neonatal death in 2021.
  2. Please provide the date of covid 19 vaccination receipt (and if it was a first or second dose) and the date of the stillbirth or neonatal death for each mother.

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More informationDownload pdf (300KB)

Fetal Deaths and Neonatal Deaths

Medical Certificate of Causes of Fetal and Neonatal Death' forms that have been filled out, per month, since June 2020 to date in your District Health Board area. (Ministry of Health web page reference:
https://bit.ly/3mGoO1q )

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More informationDownload pdf (300KB)

Information regarding children who are in care

Policies and practices, if any, regarding admitting children in care to hospital.

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More informationDownload pdf (21MB)

Children with dog related injuries

  • How many children aged 0-14 have presented to hospital with a dog-related injury in the last year?
  • How many of those children required a procedure (e.g. sutures), or admission?
  • What were the ethnic and age demographics of those children?

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More informationDownload pdf (300KB)

Suspected sexual or physical abuse in children aged 0-17

Suspected sexual or physical abuse in children aged 0-17 the CDHB has treated - 2017 - 2021 YTD.

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More informationDownload pdf (400KB)

Intersex babies requiring surgery 2016-2021

RE Intersex babies: How many intersex children have had genital surgery within their first year of life? (Could I have this info from 2016-2021 broken down into the number each year and the overall number for the ast five years / whether or not the surgery was medically necessary or whether it was cosmetic, the gender of the child as recorded on their birth certificate and the total cost per year of the surgeries. 2. How many referrals have been made to other DHBs for intersex babies in their first year of life for surgery, last five years, broken down into the number each year and the overall number 2016-2021

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More informationDownload pdf (200KB)

Childhood diseases/conditions in the years 2014, 2017 and 2020

The number of children (aged 0-14) recorded by your DHB with the following conditions in the years 2014, 2017 and 2020?

  • whooping cough
  • rheumatic fever
  • bronchiolitis
  • broncho pneumonia 
  • serious dental disease 
  • malnutrition

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More informationDownload pdf (300KB)

Gifts for children in hospital

Gifts given to children admitted to hospital.

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More informationDownload pdf (200KB)

Patients admitted to hospital with malnutrition

 The number of children and adults admitted to hospital with malnutrition, broken down by age, between January 1, 2015 and December 31, 2020.

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More informationDownload pdf (1MB)

Funding personal care for children, under 65’s, and over 65s

Individualised funding personal care and respite policy / service specifications for Children, under 65's, and over 65s.

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More informationDownload pdf (20MB)

Mana Ake KPIs

All Mana Ake KPIs. Who is the project owner for Mana Ake in Canterbury? What governance meetings are held? When are the next three scheduled? Who chairs this meeting. All Terms of Reference associated with mana ake?

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More informationDownload pdf (1.5MB)

Mana Ake: Permissions required in order to share information

Mana Ake: Please send me through the operational policy document (or equivalent) that outlines the permissions you require in order to share information at different stages in the on boarding process.

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More informationDownload pdf (1MB)

Reports of concern to Oranga Tamariki

Reports of concern to Oranga Tamariki - Policies and procedures

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More informationDownload pdf (19MB)

The impact of COVID-19 on children’s oral health

How COVID-19 has impacted on community oral health service for pre-school and primary school children.

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More informationDownload pdf (400KB)

Drug use of mothers with babies

Information about drug use of mothers with babies

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More informationDownload pdf (800KB)

Youth Health Care in Secondary Schools

Information about youth health care in Secondary Schools.

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More informationDownload pdf (1MB)

CAMHS Whanau disclosure policy

Information about Child and Adolescent Mental Health Services (CAMHS) whanau disclosure policy when involved with a young person.

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More informationDownload pdf (800KB)

Children’s oral health

Regarding the state of children and adolescent oral health to assess whether there has been any further investment in services since the 2008 major reorientation program to the Community Oral Health Service (COHS)

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More informationDownload pdf (1MB)

The number of children, adolescents and adults assessed for sexual-abuse

Number of children, adolescents, adults assessed for physical signs of being sexually abused in 2016-2018.

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More informationDownload pdf (800KB)

Access for children / young patients

Information about educational access for inpatient and outpatient children and young clients and core policy

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More informationDownload pdf (3MB)

Children’s Dental Service

The number of children eligible for the free dental service in CDHB's coverage area for 2015, 2016, 2017 and 2018.

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More informationDownload pdf (300KB)

Fetal Alcohol Spectrum Disorder Assessment Pathway

Is your DHB able to provide an Fetal Alcohol Spectrum Disorder (FASD) assessment to determine if a person has this disorder?

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More informationDownload pdf (11MB)

Showing 1-24 of 24 results, page 1 of 1.

Page last updated: 15 July 2022

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