VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Clinical Information

22 documents.

Mental Health Act

A copy of:

1. Mental Health Act Section 8 Form: application form for any person to fill out.

2. Mental Health Act Section 8B Form: medical certificate form

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More informationDownload pdf (1MB)

Mental Health policies and procedures

Policy, procedures, standards, statements and information on the diagnosis, treatment and provision of social supports for numerous mental disorders.

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More informationDownload pdf (1MB)

Mental Health Compulsory Assessment and Treatment Act 1992

Mental Health Compulsory Assessment and Treatment Act 1992.

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More informationDownload pdf (200KB)

Information regarding mental health assessments

Policies, guidelines and ethics re Mental Health assessments and treatment under the Mental Health Act.

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More informationDownload pdf (3MB)

Mental health services procedural information

  • Copies of all forms relating to the induction of a client, compulsory or voluntary or moving between status.
  • Copies of all forms relating to a discharge/transfer of a client, compulsory or voluntary or moving between status.

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More informationDownload pdf (2MB)

COVID-19 hospitalisations

I've heard there are a few patients that have been hospitalised for more than month.

  • How many patients have there been?
  • How long have they each stayed in hospital?
  • How many have had to go into ICU and how long have they each stayed there (as part of their total time in hospital)?
  • And were they on a ventilator when in ICU? How many of these patients were vaccinated when they presented at hospital?

If there are any other details that can be provided too (eg. age, ethnicity, sex) that would be appreciated.

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More informationDownload pdf (200KB)

Emergency Department COVID-19 vaccinations

  • A list of all district health board emergency departments that have a policy to provide COVID -19 vaccinations to unvaccinated people (COVID-19 ) who attend the emergency department
  • A list of all district health board emergency departments, paediatric debarments or wards that have a policy to provide childhood immunisations to all unvaccinated children who attend the department or ward.
  • What plan each district health board has to connect people or children not currently enrolled in primary care who attend the emergency department or other departments - in primary care ( registered with a PHO) - currently only 84% of Māori are enrolled in primary care (PHO).

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More informationDownload pdf (200KB)

Emergency Department presentations 2020-21

Please provide a breakdown of all emergency admission (presentations) numbers in 2020 and 2021, broken down by month. Please include a categorisation of the types of admission (presentation) also.

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More informationDownload pdf (1MB)

COVID-19 hospitalisations

  • Covid hospitalisation directly related to covid and covid only.
  • Covid hospitalisation where patient was admitted for another reason and covid was detected after arriving at the hospital.
  • ICU and HDU beds used for covid only infections.
  • ICU and HDU beds used for non-covid conditions where a covid test after arriving at the hospital showed infection.

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More informationDownload pdf (200KB)

COVID-19 related hospital admissions

Please indicate what is your exact procedure for determining that hospital admissions in this current time are in fact directly due to Covid-19.

i.e. are you testing people who are admitting themselves for something non respiratory related and if they test positive after admission for sars cov 2 are you listing it as a covid admission regardless ?

i.e. people who are admitted for something respiratory related that is later diagnosed as not sars cov 2, are you indicating them as covid hospitalisations if they return a positive test during admission.

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More informationDownload pdf (200KB)

Treatment protocols

Treatment protocols: Post-Operative Urinary retention, persistent postsurgical pain, treatment of patients after a suicide attempt or suicidal ideation and constipation

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More informationDownload pdf (1MB)

Emergency Department presentations

ED / Emergency Department admissions 2020 and 2021 broken down by month and types of admissions.

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More informationDownload pdf (1MB)

Child heart surgery and subsequent pregnancy/births

How many individuals in New Zealand had full open-heart surgery as a child (<16) and subsequently went on to become pregnant and give birth.  

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More informationDownload pdf (250KB)

Emergency Department presentations 2020/2021

  • How many people admitted to emergency department since 1st March until now.
  • As well compared from 1st March 2020 until 31st December 2020.
  • Also breakdown information on reasons for admitting to emergency department.

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More informationDownload pdf (1MB)

Covid-19 hospital triage protocols

  • The Triaged Protocol used for Covid-19 cases in Hospitals under your district used for assessing patient case severity.
  • For each level of severity, provide the treatment protocol given including medicines and dosage prescribed.
  • What Antivirals, Immune-Modulators, Anti-inflammatory, Anti-coagulant, and Convalescent plasma's are used along with there Indications.

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More informationDownload pdf (1MB)

Monitoring and quality of Cardiac services

  • Was the CDHB not monitoring the quality of cardiac services for 2017, 2018, 2019?
    • If they did, can I have the quality reports. /Echo (which is currently the most definitive low cost screening procedure) wait times are not monitored by the CDHB for the last 3 years and no one is looking for correlation between Echo wait times and hospitalisation/death incidents?
  • Again, more formally: Was the CDHB not monitoring the quality of cardiac diagnostic services and the correlation to hospitalisation/death for 2017, 2018, 2019?
    • If they did, can I have the quality reports.
  • Does the CDHB produce quality reports to measure how many people were admitted to ED for heart condition while waiting for a diagnostic/procedure?

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More informationDownload pdf (200KB)

Data sharing at Canterbury DHB and Public Health Organisations (PHOs)

Data sharing at DHBs and PHOs / privacy officer / patient consent for data sharing / what we share, who we share it with.

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More informationDownload pdf (2MB)

Solicitor seeking patient records

Solicitor seeking access to any records for patient on behalf of step child and grandchildren.

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More informationDownload pdf (300KB)

Publication of policies, protocols and best practice documents

Publication of DHB Intranet policies, protocols, best practice documents to be published online. IANZ accreditation for Labs.

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More informationDownload pdf (400KB)

Electronic health records

Has each respective DHB and GP implemented an electronic health record?

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More informationDownload pdf (700KB)

Clinical drug trials

DHB hosted clinical drug trials 2017 / 2018 and ongoing trials in 2019

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More informationDownload pdf (300KB)

Use of phones and apps to share clinical information

Does the DHB have a policy in place regarding the use of smartphones apps for recording and sharing of clinical patient information?

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More informationDownload pdf (300KB)

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Page last updated: 13 July 2022

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