VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Emergency

33 documents.

Alcohol related harm

Emergency Department COVID-19 vaccinations

  • A list of all district health board emergency departments that have a policy to provide COVID -19 vaccinations to unvaccinated people (COVID-19 ) who attend the emergency department
  • A list of all district health board emergency departments, paediatric debarments or wards that have a policy to provide childhood immunisations to all unvaccinated children who attend the department or ward.
  • What plan each district health board has to connect people or children not currently enrolled in primary care who attend the emergency department or other departments - in primary care ( registered with a PHO) - currently only 84% of Māori are enrolled in primary care (PHO).

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Emergency Department presentations 2020-21

Please provide a breakdown of all emergency admission (presentations) numbers in 2020 and 2021, broken down by month. Please include a categorisation of the types of admission (presentation) also.

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Hospitals at Code Red and Code Black during 2021

Number of days hospitals spent in 'Code Red' and 'Code Black' 2021 calendar year (Jan-Dec).

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Urgent x-ray procedures and ED procedures

  1. What are the official Guidelines/procedures for urgent X-rays (24 hour)?
  2. What are the Guidelines/procedures for patients repeatedly admitted to Emergency Department with severe epigastric pain/ and upper right and left quadrant pain?
  3. Guidelines/procedure for investigating possible Colonic Motility Dysfunction/Defecatory Disorders/Anorectal Dysfunction?

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COVID-19 hospitalisations

  • Covid hospitalisation directly related to covid and covid only.
  • Covid hospitalisation where patient was admitted for another reason and covid was detected after arriving at the hospital.
  • ICU and HDU beds used for covid only infections.
  • ICU and HDU beds used for non-covid conditions where a covid test after arriving at the hospital showed infection.

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COVID-19 related hospital admissions

Please indicate what is your exact procedure for determining that hospital admissions in this current time are in fact directly due to Covid-19.

i.e. are you testing people who are admitting themselves for something non respiratory related and if they test positive after admission for sars cov 2 are you listing it as a covid admission regardless ?

i.e. people who are admitted for something respiratory related that is later diagnosed as not sars cov 2, are you indicating them as covid hospitalisations if they return a positive test during admission.

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Emergency Department presentations

ED / Emergency Department admissions 2020 and 2021 broken down by month and types of admissions.

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Emergency Department presentations 2020/2021

  • How many people admitted to emergency department since 1st March until now.
  • As well compared from 1st March 2020 until 31st December 2020.
  • Also breakdown information on reasons for admitting to emergency department.

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Air ambulance

Registered flight nurses, inter-hospital transfers by air, cost of inter-hospital transfers by air, number of flights etc, cost sharing for inter-hospital transfers by air. 

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Emergency Department Presentations during March and July 2021

Data from Christchurch Hospital A&E during the periods of A) Friday 9th July to Tuesday 13th July 2021 B) Friday 16th July to Tuesday 20th July 2021 C) Friday 23rd July to Tuesday 27th July 2021. D) Friday 19th March* to Tuesday 23rd March* 2021.

Please could I have a sex and age break down of causes for all admissions, and numbers thereof, under diagnostic headings, e.g.: blood clots,heart issues,breathing difficulties,RSV,anaphylactic shock,Accidents

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ED admissions subsequent to COVID vaccinations

A&E presentations: 30/7/2021 - 3/8/2021. Please could I have a sex and age break down of causes for all admissions, and numbers thereof, under diagnostic headings, e.g.:

1) blood clots 2) heart issues 3) breathing difficulties, 4) RSV 5) anaphylactic shock 6) Accidents ... etc?

Please can the breakdown include numbers of people whose admissions were subsequent to vaccination and the time frames: a) In the prior 2 weeks, b) the prior week, c) the prior 48 hours, d) The prior 24 hours?

 

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Mental Health Staffing

  • What are the facilities hosting mental health ED like and are there any plans to improve them?
  • What is the total number of staff working in the mental health crisis team when it is fully resourced.
  • The number of staff working in the team currently?
  • How many people left the mental health crisis team this year? And over the last six years broken down by year?
  • How many staff from the mental health crisis team were assaulted this year, how many resulted in an ACC claim, and how long was each incident off work as a result? Same info for last year and year before if possible too.
  • What is the role of police in assisting the crisis mental health team if they are unable to manage a patient?

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Ambulance delays at Emergency Department

Ambulance delays at ED this winter - how frequently people wait more than 15 mins for handover.

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Nitrous Oxide Use

The rise in the use of nitrous oxide, also known as NOS, whippets, nangs and laughing gas - ED information over last 2 years (clarified).

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MDMA related admissions

  1. Please provide a monthly breakdown of the number of people treated at DHB from 2016 to 2021 to date (including through the COVID-19 period) for MDMA related admissions. Broken down by age groups of those treated and ethnicity.
  2. Please provide a monthly breakdown of the number of people admitted from 2016 to 2021 to date (including through the COVID-19 period) for MDMA related harm. Broken down by age groups of those admitted and ethnicity.
  3. Please provide a monthly breakdown of patients admitted from 2016 to 2021 to date (Including through the COVID-19 period) for consuming substances disguised as MDMA e.g. Synthetic Cathinones.
  4. Please provide a monthly breakdown of the number of people who have died from MDMA related harm at Canterbury District Health Board from 2016 to 2021 to date (including through the COVID-19 period).
  5. Please provide a monthly breakdown of the cost for each person who was treated at Canterbury District Health Board from 2016 to 2021 to date (including through the COVID-19 period) for MDMA use.

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Emergency Department Attendances – May to July 2019 and 2020

  • Can you provide the number of attendances to the emergency department over May, June and July last year -- and the same data for the year before?
  • Can you provide the number of ED attendances related to alcohol during May, June and July last year -- and the same data for the year before?

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Presentations to the Emergency Department (ED) November 2020 – January 2021

Please provide daily presentations to ED from November 1 2020 - 13 January 2021- broken down by:

  • severity of presentation
  • length of time waiting to be seen
  • urgency of cases
  • types of presentations
  • proportion of mental health cases

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Bias in the health system

Bias in the health system, relating to emergency department and mental health services.

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Pedestrians injured by e-scooters

The number of patients presenting at the Emergency Department (ED) or admitted to hospital who are injured by e-scooters.

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People ineligible received healthcare post March 15th 2019 attack

Information about people who were ineligible for public healthcare and who were treated in aftermath of March 15 attacks. 

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Number of patients with emergency dental issues

The number of people who presented to a hospital emergency department with dental issues between 2014 and 2019.

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Wellbeing recovery after mass shootings: information for the response to the Christchurch mosque attacks 2019

On Friday 15 March 2019, two mosques in Christchurch, New Zealand, were attacked by one shooter. To date, 51 people have died from their injuries. Forty-five people were hospitalised on the day of the shooting, and 118 people were treated or admitted by Canterbury DHB in relation to the incident (as at 7 May 2019). 

A rapid literature review undertaken suggests that mass shootings are more intensely traumatic than other disasters, but that the majority of those affected by mass shootings will be resilient.

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Non-Residents use of ambulances

Re non-residents use of emergency ambulance services.

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Drug related visits to Emergency Department

Drug-related visits to A & E and admissions to Christchurch Hospital in the past ten years.

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Canterbury DHB Pandemic Influenza Coordination Plan 2018

The purpose of this plan is to outline the Canterbury DHB (CDHB) coordination strategies to manage the risk of pandemic influenza.

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People admitted to Emergency Department with clinical code for amphetamine

Number of people admitted to ED and given a clinical code related to amphetamine

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Canterbury DHB Health Emergency Plan 2017

The Canterbury DHB Health Emergency Plan outlines at a high level, an approach for emergency planning and response. 

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Page last updated: 11 August 2022

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