VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Facilities

63 documents.

Waiapa building – medical air outlets in operating theatres

Please note this request has been made to both Te Whatu Ora Waitaha and Nationally as well as the Ministry of Health.

  • Please supply all design, planning information, documentation and correspondence relating to the installation of medical air outlets into the new Waipapa Operating Theatre Complex at CDHB/Te Whatu Ora Waitaha, Christchurch.
  • I am specifically interested in decisions made around the in-theatre fit out of medical air outlets, rather than installation / infrastructure outside the operating theatre.

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More informationDownload pdf (4MB)

Automatic number plate recognition (ANPR)

Does Waitaha Canterbury have any cameras with automatic number plate recognition (ANPR)?

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More informationDownload pdf (200KB)

Earthquake-prone buildings

RE earthquake-prone buildings owned, occupied, rented, leased or in use by Canterbury DHB.

  • A count and list of all buildings owned, occupied, rented, leased or in use.
  • The count and list of buildings from question 1 that have had a seismic assessment since 1 July 2017.
  • The count and list of buildings from question 1 that have not had a seismic assessment since 1 July 2017.
  • The count and list of those from question 1 that are currently earthquake prone.
  • The count and list of those from question 4 that are between 20 percent and less than 34 percent of the New Building Standard (NBS).
  • The count and list of those from question 4 that are less than 20 percent of the New Building Standard (NBS).

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More informationDownload pdf (1MB)

Car parking proposals during 2014

Car parking proposals from the time Tony Ryall was Min of Health 2014. Correspondence CEO and EMT.

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More informationDownload pdf (300KB)

Carbon Neutral Plan

  • Do you have a carbon neutral plan by 2025, and if so, what is the official wording of it?
  • Do you have a carbon neutral team or committee? If so, how many are in this team, and are they trained/experts?
  • How much carbon do you emit/how are your carbon emissions measured?
  • If coal is still in use at your facilities, when do you plan to phase it out?
  • Have you transitioned to EVs and or/hybrids? Have you begun to downsize your fleet size?

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More informationDownload pdf (200KB)

Electrical switch rooms fire suppression

  • Please advise how many of your electrical switch rooms have fire suppression systems?
  • If there is a fire suppression system what type of system, e.g. water sprinklers, gas flood, or other system ?
  • If nothing, then NIL.

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More informationDownload pdf (200KB)

Tree removal from Burwood Hospital Campus

Information about the cost of removing trees from Burwood Hospital Campus grounds.

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More informationDownload pdf (200KB)

Road access to Hillmorton Hospital

Questions regarding road access once the new Hillmorton Hospital building is completed.

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More informationDownload pdf (1MB)

The Princess Margaret Hospital

I wish to know who is the person in charge of seeing that PMH is reopened.

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More informationDownload pdf (300KB)

Fossil fuels and energy efficiency

  1. A list of all hospital, mental health wards, psychiatric care facilities, rest homes & healthcare facilities as well as administrative & miscellaneous buildings the Ministry of Health knows are using fossil fuels, with a breakdown of fossil fuel type, and region.

  2. An outline of any plans that the Ministry of Health or Energy Efficiency Conservation Authority have to transition these institutions off fossil fuels, and the names of these institutions and the transition plan.

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More informationDownload pdf (1MB)

Seismic Report for The Princess Margaret Hospital

Seismic/Building report done on Princess Margaret Hospital / Main Building

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More informationDownload pdf (85MB)

Hillmorton Specialist Mental Health Service Business Cases

Copies of documents created since the start of 2019 that relate to the condition, performance and adequacy of specialist mental health facilities managed by the DHB: Copies of business cases for repairs or upgrades of existing SMHS facilities / building of new facilities. Bed occupancy rates, bed numbers, unplanned readmission rates, funding for SMHS addiction facilities etc.

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More informationDownload pdf (32MB)

Plans for former Christchurch Women’s Hospital site

Future plans for vacant land i.e. old Womens Hospital Colombo street. Is this land to be sold, when? If not sold what are the plans?

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More informationDownload pdf (25MB)

Issues regarding the Waipapa hospital building

Re Waipapa / new hospital building:

  • List of all errors / failings / issues discovered by DHB since the building was handed over last year.
  • List of all issues flagged with MoH / CPB for remediation. Please provide any correspondence with the Ministry/CPB about issues discovered with the rooms, and any documents or reports about potential solutions.

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More informationDownload pdf (2MB)

Passive Fire defects in Waipapa building at Christchurch Hospital

  • Correspondence re passive fire defects relating to ChCh hospital Waipapa / Hagley over the past 12 months

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More informationDownload pdf (55MB)

Correspondence regarding the business case and redevelopment of Christchurch Hospital Campus

Any correspondence in the last six months between the executive management team and senior clinical staff/leaders about the refurbishment of Parkside hospital wards and the business case for Tower three and/or tower four AND any correspondence between Sir John Hansen and MoH staff in the last six months about the refurbishment of Parkside hospital wards and the business case for Tower three and/or tower four

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More informationDownload pdf (7MB)

Mental Health Ombudsman Reports

  • Mental Health Unit data: name, location and number of beds for each mental health and intellectual disability unit (this includes forensic units)
  • All reports carried out by the Ombudsman in the past five years on any one of these units.
  • For each unit, please provide:
    • the occupancy data for the 12 months ending November 30
    • strategies your DHB employs to house and care for people in mental health and intellectual disability units if there are too few beds
    • most recent engineering/building report for each of your mental health and intellectual disability units again, this includes forensic units
    • self-assessment data collected by your DHB and submitted to the Ministry of Health for each of your mental health and intellectual disability units

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More informationDownload pdf (6MB)

Art owned by Canterbury DHB

Artworks owned and held by Canterbury DHB, including value, location, any damage, auditing, and artwork details.

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More informationDownload pdf (32MB)

Hillmorton Hospital Masterplan

A copy of the Hillmorton Hospital Masterplan.

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More informationDownload pdf (17MB)

Maintenance, refurbishment and complaints about hospital facilities in the last three years

How much funding has been spent on refurbishment and/or maintenance of the services at TPMH in the past 3 years, broken down by service, year and type of work.
How many complaints has the CDHB received in the past 12 months regarding facilities at TPMH, Hillmorton, and Parkside. Can you provide the complaints and the responses from the CDHB?

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More informationDownload pdf (1MB)

Drinking water at Princess Margaret Hospital

Monitoring and test results of the drinking water at The Princess Margaret Hospital.

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More informationDownload pdf (100KB)

Correspondence about Hospital facilities

All correspondence (including reports, letters, emails, texts) between the CDHB board chair Sir John Hansen, and the clinical leaders group, and Ministry of Health staff (including Crown Monitor Lester Levy) regarding hospital facilities from August 18 to September 18 2020.

All correspondence between the clinical leaders group and CDHB executive leadership team staff members regarding hospital facilities from August 18 to September 18 2020

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More informationDownload pdf (23MB)

Occupancy of The Princess Margaret Hospital

Number of people, staff and patients who currently occupy The Princess Margaret Hospital

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More informationDownload pdf (300KB)

Canterbury DHB Board Meeting Minutes from meeting held on 16 July 2020

  • A copy of the original contract signed by the MoH in 2012 between the CDHB and the Ministry of Health for the Building of the Acute Services Building.
  • And I would also like to request a copy of the minutes of the Board Meeting of 16.7.20

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More informationDownload pdf (1MB)

Prefabricated buildings in use at hospitals

The number of prefabricated buildings currently in use at hospitals?”

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More informationDownload pdf (300KB)

Clinical Leaders Group (CLG) correspondence regarding the redevelopment of Christchurch Hospital Campus

Any correspondence between: Clinical Leaders Group and: CDHB, MoH, Minister of Health's office following the special Board Meeting held 1/5/2020 where CDHB board members voted to endorse the $150m five-storey tower block at Christchurch Hospital.

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More informationDownload pdf (200KB)

Christchurch Hospital Master Plan Tower 3 Compliance Costs

Minutes from the Board meeting on May 1 2020 (that were publicly excluded) in regards to the Christchurch Hospital Campus Master Plan – Tower 3 and Compliance Costs?

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More informationDownload pdf (1MB)

Hillmorton Hospital facilities

RE Govt $79m being spent at Hillmorton Hospital/Campus: Correspondence CDHB/MoH/Minister of Health last two years re this. Breakdown of how the money is being spent. How much going into extra staff and nurses at Hillmorton Hospital.

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More informationDownload pdf (11MB)

Future plans for former Christchurch Women’s Hospital site on Colombo Street, Christchurch

Future plans for vacant land i.e. old Womens Hospital Colombo street. Is this land to be sold, when? If not sold what are the plans?

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More informationDownload pdf (400KB)

Car parking at Christchurch Hospital

Correspondence between CDHB and Minister, MoH between Aug 2019 and Feb 2020 re provision of car parking at Christchurch Hospital.

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More informationDownload pdf (400KB)

Hillmorton Hospital new facilities concept

Concept design drawings of any kind showing Hillmorton new facilities. Reports/documents produced as part of the preliminary design process. Correspondence from Clinical Leaders Group to DHB management regarding the new facilities.

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More informationDownload pdf (3MB)

Total hospital floor space

An estimate of the floor space of Canterbury DHB hospitals.

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More informationDownload pdf (700KB)

Clinical Leaders Group correspondence regarding the redevelopment of Christchurch Hospital Campus

All correspondence from Clinical Leaders Group, or any correspondence from individual clinicians on behalf of the group, to CDHB management regarding the redevelopment of the Christchurch Hospital campus and the two business cases in 2019 up to the submission of the business cases.

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More informationDownload pdf (14MB)

Hillmorton Hospital Masterplan

The Hillmorton Hospital Masterplan. Draft Business case for Te Awakura.

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More informationDownload pdf (800KB)

Car parking at Christchurch Hospital

Any correspondence between March and October 2019 regarding Christchurch Hospital car parking. Any reports received or produced by the working group on parking, including traffic modelling.

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More informationDownload pdf (40MB)

HSNO s95A permits

A copy of each annual audit of compliance and enforcement of HSNO s95A permits issued since delegation was given to the Ministry of Health by the EPA.

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More informationDownload pdf (3MB)

Passive fire defects and WOFs

A list of passive fire defects identified, per building, and those buildings' IL ratings? Who made the call that a WOF can be issued even though passive fire is not up to scratch? Details of what has been rectified, what hasn't and what will be (repair timeline).

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More informationDownload pdf (1MB)

Ashburton Hospital Redevelopment Project

Information about the Ashburton Hospital Redevelopment Project and the use of health services since the redevelopment.

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More informationDownload pdf (800KB)

Correspondence between David Meates, Clinical Leaders Group, and Michelle Arrowsmith

All correspondence sent and received David Meates / Clinical Leaders Group between 27 March 2017 and 5 July 2019. All correspondence David Meates and Michelle Arrowsmith between 1 June 2018 and 5 July 2019.

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More informationDownload pdf (18MB)

Outpatients building burst pipe and flooding

Regarding costs and repairs of the burst pipe and flooding incident at Outpatients building 29/3/2019

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More informationDownload pdf (400KB)

Showing 1-40 of 63 results, page 1 of 2.

Page last updated: 5 October 2022

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