HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Financial

160 documents.

Ashburton Hospital / Trusts / bequests

Use of Trust / donated funds held in respect of the Ashburton Hospital and Tuarangi Home both of which are in Ashburton.

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Health Partners Consulting

In each of the financial years ended June 30 2010, 2011, 2012, 2013, 2014 and 2015 were Health Partners Consulting engaged by the DHB to undertake any reviews, projects or other activities or work, what was the purpose of each review, project, or other activity or work, and how much was paid to Health Partners Consulting for each review, project, or other activity or work?

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HNZ Waitaha Canterbury Purchase Order Terms and Conditions

HNZ Waitaha Canterbury purchase order terms and conditions for suppliers reference.

More informationDownload pdf (100KB)

Board members

Names, tenure details of elected and appointed board members.

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Donations and bequests

Donations and bequests to DHB past five years.

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Operating theatre revenue and capacity

The impact on revenue for a hospital/DHB that is caused by an operating theatre being closed for a period of time. Can you please provide the average revenue that an operating theatre brings in per year? If that is too difficult, can you please provide the total operating theatre revenue for CDHB and the total amount of operating rooms?

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Maternal Mental Health

Number of women referred to Maternal Mental Health in 2021 and number accepted. Current wait times for maternal mental health.

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St George’s Hospital maternity services

Correspondence re St George's maternity / birthing / post-natal services August 2021 to 29/03/2022 and a copy of the contract.

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St George’s Hospital maternity services

Information about the St George's Hospital maternity services contract with Canterbury DHB.

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Ernst & Young (EY New Zealand) 2014 – 2021

Services provides by Ernst & Young 2014 - 2021.

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Canterbury DHB Annual Report 2020/21

The Canterbury DHB Annual Report 2020/2021 allows us to report on the progress we have made over the year towards achieving the key objectives set out in our Statement of Intent.

More informationDownload pdf (3MB)

Cost of RMO locums in 2021

Amount paid to RMO locums hired through agencies or bureaus outside of the management of District Health Board (i.e. not including casual employees of the District Health Board) in the period 1 April 2020 to 31 March 2021 and 1 April 2021 to 31 October 2021.

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Cost of COVID-19 hospital checkpoints

COVID-19 - The total cost of every set-up including contractors, security, workforce, hireage, purchases, administration, equipment, computer connections, stationery and any other expense associated with these checkpoints at all hospitals and any other facilities.

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Tier 1, 2, 3 Contractor pay rates

Over the last 5 years what are the names of contractors, who have worked for longer than one year, in a DHBs tier 1,2 or 3 management position, and what was the daily or weekly or year rate paid to each of these contractors?

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Charity Hospital

Follow up to CDHB 10639:

Part 1: In the post-earthquake environment in Canterbury, the Charity Hospital offered its services to the CDHB, an offer that was declined. Would you please provide copies of CDHB minutes or extracts from those minutes at which this offer/s was discussed both internally and with Charity Hospital representatives and the specific reason/s why the offer/s were declined?

Part 2 (a) Is it the policy of the CDHB to discourage staff from volunteering at the Charity Hospital, instead preferring that they undertake contract work at private fee-charging hospitals? If so, would you please provide me with copies of documents which contain that policy.

Part 2 (b) Is it instead the policy of the CDHB to encourage staff to volunteer at the Charity Hospital and if so on what conditions? Would you please provide me with copies of documents which contain this information?

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Charity Hospital (Christchurch)

With yet more reports appearing in The Press about the crisis that the CDHB is facing in the delivery of public healthcare, apart from surgical procedures being outsourced at considerable cost to the CDHB each year, given that Christchurch has New Zealand's first genuine charity hospital founded by Dr Bagshaw (St George's Hospital is a fee-charging society with charitable purposes while the Charity Hospital does not charge for its services),

  1. what involvement has the CDHB had with the Charity Hospital regarding the use of its facilities and volunteer surgeons? To answer that rhetorical question,
  2. would you please provide me with copies of all communications between the CDHB and the Charity Hospital from 2008 to 2021 regarding how the Charity Hospital might have assisted the CDHB in coping with its inability to provide surgical services.

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CDHB responses to EY report(s)

  1. A copy of the final Ernst & Young (EY) report(s) tabled or presented to the Board and/or the Quality Finance and Risk Committee between June-September 2020.
  2. A copy of the Executive Management response to the EY report(s) tabled or presented to the Board and/or Quality Finance and Risk Committee between June - September 2020.
  3. A full breakdown of the total costs associated with the EY review including 2019, 2020 and 2021 calendar years.
  4. A summary of what savings associated with the EY report have been delivered or verified, with supporting evidence.
  5. The costs associated with the appointment of ALMA Consulting in delivering or finding savings within CDHB.
  6. Copy of the Board minutes where Audit NZ discussed or presented their audit opinion of CDHB for 2020.
  7. The feedback from Board members including the Crown Monitor on the Audit NZ findings for 2020.
  8. Advice provided by Lester Levy to CDHB, including Dr John Wood and Mark Solomon, in his capacity as Crown Monitor, including evidence to support the advice in documents, emails (by official email and via personal email) and texts.
  9. Advice received or provided from Crown Monitor Lester Levy to CDHB Board or its Executive Management Team about what savings he believed could be delivered. 
  10. The Crown Monitor has consistently and publicly stated that there are new models of care needed. Did Dr Levy provide detail to CDHB of what these models are and what differences they might make? If so, pls release this detail.
  11. Advice received from Crown Monitor Dr Levy by CDHB Board and Executive Management Team, or by them from MOH re Dr levy’s advice, about what savings he believed could be delivered.

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External contractors employed by Planning and Funding and IT departments

Can you please provide me with details of contractors/non FTE staff you have working under the funding and planning, and the IT department?
Function: gender date started at DHB date when IT account was setup, hourly rate P&F or IT M/F dd/mm/yyyy dd/mm/yyyy $xxx

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EY Taskforce Programme Support Phase 2

EY Taskforce Programme Support Phase 2

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Progressive Procurement Policy

  • Copies of any communications you have sent to suppliers or contractors asking whether they meet the definition of a Māori business;
  • Copies of any communications you have sent to suppliers or contractors advising them of the requirements of the Progressive Procurement Policy;
  • The number/value of contracts your agency has terminated because a supplier or contractor didn’t meet the definition of a Māori business since the Progressive Procurement Policy came into force;
  • The number/value of contracts your agency has signed with Māori businesses since the Progressive Procurement Policy came into force.

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Crohn’s Disease

Total number of patients with Crohn's disease of ulcerative colitis to receive biologic treatments (infliximab, adalumimab) between 2016 and 2020 inclusive who were:

  • White New Zealander
  • Maori
  • Asian (Ideally separated into South Asian and East Asian)
  • Pacific Islanders by each ethnicity separately

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External contractors 2020-2021

The amount of money your department /organisation has spent on the hiring of external contractors in the 2020/2021 financial year.

Could you also provide details of every contract over $10,000, including who/ which firm was hired, to do what job, and over how long of a period.

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DHB savings identified by consultants

RE Alma Consulting Ltd / contractors employed to find significant savings at CDHB.

  • A list of actions recommended, and amount saved by each recommendation.
  • A list of all actions that will be undertaken by the DHB to achieve savings in light of advice received.
  • An estimated cost if any, associated with the actions required to achieve savings.

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Alma Consultancy

RE the original ALMA Consulting Contract: (Commenced 15 February 2021 for 3 months:)

  • What was the outcome of their work?
  • Did they find significant savings and if so, how much?
  • How can the Board justify this cost ($33,000-$55,000).
  • What other consultants have been hired since David Meates resigned and Peter started?
  • At what cost?

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Gift registers, expenses, and conflicts of interest

  • Please provide the gift registers held by the DHB about gifts/contributions/received items given to DHB employees (including medical professionals) for the following years: 2020, 2019, 2018, 2017, 2016.
  • Please provide records held regarding of any flights provided, paid for or subsidised by pharmaceutical or medical equipment companies to employees of the DHB (including medical professionals) in the following years: 2020, 2019, 2018, 2017, 2016.
  • Please provide any information the DHB holds regarding professional affiliations, board roles or advisory positions held by employees of the DHB (including medical professionals) in connection to pharmaceutical or medical equipment companies.
  • If possible, break these affiliations down by the following years: 2020, 2019, 2018, 2017, 2016.

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Cost of ineligible patients use of intensive care services

A summary of the costs of hospital intensive care services provided to those not entitled to NZ free health care (ineligible patients). The cost summary should include reference to the number of days or hours in intensive care. Information to cover the last three years.

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Hospital pathology services contracts

Hospital pathology service contracts past and present.

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Canterbury DHB Annual Plans

CDHB Annual Plans: Would you please provide me with copies of those up to and including 2007/2008, either electronically or by hard copy mailed to my home address.

  • The CDHB's Annual Plan for 2019/20 (the Annual Plan for 2020/21 is not yet publicly available) states on page 1 that the Annual Plan "has been prepared to meet the requirements of the New Zealand Public Health and Disability Act, Crown Entities Act, Public Finance Act, and the expectations of the Minister of Health."
  • Please provide specific details of the sections and/or subsections of the three Acts which require DHBs to prepare Annual Plans.
  • Please provide specific details which give the Minister of Health the right to state what his or her expectations are of the CDHB - what is the legislative basis for such expectations?

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Kings Fund Report: Current Canterbury DHB staff involved with report

Can I please receive the names and roles of CDHB staff who were interviewed for this Kings Fund report (if any current staff were)?
https://features.kingsfund.org.uk/2021/02/covid-19-recovery-resilience-health-care/

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OIA Policy, charges for OIA responses during 2020

  • Does your organisation have a policy or guidelines in relation to charging requestors for supplying information under the Official Information Act 1982?
  • If yes, please supply a written copy of the policy/guideline, including grounds for seeking costs for supplying information, charges for photocopying, scanning or other copying of information and the hourly rate for staff time in compiling requests?
  • If not, what does your organisation charge for photocopying, scanning or other copying of information and what is the hourly rate for staff time in compiling requests?
  • In the 12 months from 01 January 2020 to December 31, 2020:
    • How many requests for information under the Official Information Act did your organisation receive?
    • Of these, in how many was the requestor advised that they would incur charges for copying and staff time, or any other reason?
    • In how many of these, did the requestor pay the required charge for supplying of information?
    • In total, how much did your organisation receive in payments for supplying information under the OIA?
    • What were the largest 10 amounts paid by requestors in charges for fulfilling OIA requests?

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Consultants used to identify Canterbury DHB savings

Finance / Consultants: Peter Bramley mentioned at the Board Meeting he had appointed consultants to help the DHB identify savings. Can you let me know:
- the name of the consultants / - the term of the contract / - the budget for this work

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Gifts for children in hospital

Gifts given to children admitted to hospital.

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Audit of Canterbury DHB spending

I have been told that in 2020 the CDHB spent around $375,000 on an audit to find out why the organisation had gone over budget for the year.

  • Any information about an audit/investigation/review or any other process undertaken last year around the budget and why spending was over.
  • This should include but not be restricted to any reports into this or similar documents or final feedback/decisions/findings.
  • Details of the cost of this process including a final cost, breakdown of that total, who it was paid to?

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DHB spend on casual workers

Please can you advise on the total spent on temporary casual / bank and agency workers by the District in the periods Financial Year 18/19 and 19/20. Your response should be broken down by professional group and financial year.

  • Nursing
  • Allied Health Professionals
  • Medical:  Medical Agency spend also includes spend on Locum Doctors.

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Living wage

Information regarding being a "Living Wage Employer":

  1. Is your DHB currently a registered living wage employer?
  2. If yes what factors influenced that decision?
  3. Are your contractors/sub-contractors currently living wage employers?
  4. Do you require them to be?
  5. Does your DHB currently have plans to become a living wage employer?
  6. If so can you describe how far you have progressed?
  7. What do you see as the obstacles to becoming a living wage employer?

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Money paid to Mosque attack victims

Information pertaining to the amount of funds paid by your Agency/ Organisation / Department / Ministry directly to victims of the March 15 2019 terror attacks on the two Christchurch Mosques.

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Corporate office staff salaries and consultants employed by CDHB

Corporate Office - salaries, consultants employed in past year, amount spent on IT projects.

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Annual Plan 2020/2021 and Annual Report 2019/2020

  • With reference to OIA CDHB 10459 and CDHB 10397: When will the CDHB’s Annual Plan 2020/2021 be made available on the CDHB website?
  • What is the current status of the Annual Plan 2020/2021?
  • What is the current status of the CDHB’s Annual Report, including audited financial statements, for the year ended 30 June 2020 and when will this also be made available on the CDHB website?

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Maternity Counselling

Funding if any provided to PIPS (Pregnancy Infancy Parenting Support). Criteria for allowing members of pregnancy support groups to provide counselling or advice to DHB patients.

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More informationDownload pdf (400KB)

Canterbury DHB Annual Report 2019/20

The Canterbury DHB Annual Report 2019/2020 allows us to report on the progress we have made over the year towards achieving the key objectives set out in our Statement of Intent.

More informationDownload pdf (2.5MB)

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Page last updated: 12 August 2022

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