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Performance

56 documents.

Kings Fund Report: Current Canterbury DHB staff involved with report

Can I please receive the names and roles of CDHB staff who were interviewed for this Kings Fund report (if any current staff were)?
https://features.kingsfund.org.uk/2021/02/covid-19-recovery-resilience-health-care/

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Consultants used to identify Canterbury DHB savings

Finance / Consultants: Peter Bramley mentioned at the Board Meeting he had appointed consultants to help the DHB identify savings. Can you let me know:
- the name of the consultants / - the term of the contract / - the budget for this work

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Canterbury DHB In-Patient Experience Survey – November 2020 to February 2021

The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.

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Canterbury DHB Outpatient Experience Survey – November 2020 to February 2021

The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.

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Audit of Canterbury DHB spending

I have been told that in 2020 the CDHB spent around $375,000 on an audit to find out why the organisation had gone over budget for the year.

  • Any information about an audit/investigation/review or any other process undertaken last year around the budget and why spending was over.
  • This should include but not be restricted to any reports into this or similar documents or final feedback/decisions/findings.
  • Details of the cost of this process including a final cost, breakdown of that total, who it was paid to?

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Diabetic Retinal Screening

Percentage coverage for diabetic retinal screening (i.e. the proportion of people with diabetes who have had a retinal screen within the last two years, or other reporting period)?

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Diabetes services

For 2020, re Diabetes Services:

  • The number of screens for diabetic retinopathy purchased, the number of screens delivered, and the DNA rate.
  • How many diabetic retinopathy screening episodes were delivered during lockdown, and how long any disruption lasted (i.e. when did screening return to ‘normal’).
  • On January 1 2021, how many new referrals were on the wait list for their first screening visit, the average time spent on this wait list, and the longest individual time spent waiting.
  • On January 1 2021, how many existing patients were overdue for their follow up screening appointment, the average overdue time, and the longest individual time overdue.

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Cost of did not attend (DNA) appointments

Re OIA response CDHB 10524

  • Is the cost of DNAs calculated across services, and is this reported to the Board? I presume that the DNA Rate as a percentage is the rate of patients in that service that DNA e.g. S75 Vascular Surgery DNA Volume = 274, but DNA Rate = 7.3%.
  • Please confirm if my understanding is correct. If I am, the figures are indeed interesting - e.g. nearly 2,000 DNA's for ENT at a rate of 8.4%. I would have thought that if you had an ENT issue that you would want that addressed.

 

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Annual Plan 2020/2021 and Annual Report 2019/2020

  • With reference to OIA CDHB 10459 and CDHB 10397: When will the CDHB’s Annual Plan 2020/2021 be made available on the CDHB website?
  • What is the current status of the Annual Plan 2020/2021?
  • What is the current status of the CDHB’s Annual Report, including audited financial statements, for the year ended 30 June 2020 and when will this also be made available on the CDHB website?

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Outpatients who did not attend an appointment 2016-2021

For the past five financial years, from 30 June 2020 back to 30 June 2016.

  • What information does the CDHB hold regarding patients who do not arrive for their appointments at the Outpatients Clinic?
  • Are you able to provide details of the number of patients across the different services provided at the Clinic?
  • Is this information costed at all?

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Patient Care Revenue

Total patient care revenue actual vs budget as reported in the Statement of Comprehensive Revenue and Expense.

Please provide the breakdown of the budget totals for Patient Care Revenue as reported in the financial statements for the following years: 2015, 2016, 2017, 2018, 2019, 2020, 2021.

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EY Report, June 2020

A copy of the Ernst Young Report costing $240,000 and examining the drivers of the Canterbury DHB deficit.

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EY and Deloitte reports

Follow up to response to 10432. Request for EY and Deloitte reports.

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External financial reports

How many external reviews/reports that relate to the financial management of the CDHB have been commissioned in the last three years, and what was the cost of each review/report?

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QFARC Minutes 29 September 2020

The Minutes relating to Quality, Finance, Audit, and Risk Committee (QFARC) meeting 29/9/2020. Items. 4 - 9.

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Canterbury DHB Serious Adverse Events Report 2019/20

A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.

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QFARC Meeting Agendas August-September 2020

The full agendas and minutes of the Canterbury DHB Quality, Finance, Audit, and Risk Committee (QFARC) meetings held in August and September 2020.

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Board meetings minutes August-September 2020

All the CDHB Board meetings held in August and September 2020, under the OIA. 4/8/2020, 12/8/2020, 20/8/2020, 17/9/2020

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Final EY Report June 2020 and EMT response

A copy of the final EY report tabled / presented to the Board and/ or QFARC between June - September 2020.

A copy of the Executive Management Team (EMT) response to the EY report tabled / presented to the Board and / or QFARC between June - September 2020

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EY costs

Total cost of EY work commissioned by CDHB Board over past year.

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EY contract, costs, reports and correspondence

From the start of 2019 to today’s date, details of all work the board has engaged EY to do.

  • Please list each engagement by date and provide details of the board’s request, including letters of engagement and terms of reference.
  • Please state what kind of procurement process was used for this work.
  • How much has EY invoiced to date for this work?
  • Please provide copies of any reports produced by EY from this work.

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Correspondence about Hospital facilities

All correspondence (including reports, letters, emails, texts) between the CDHB board chair Sir John Hansen, and the clinical leaders group, and Ministry of Health staff (including Crown Monitor Lester Levy) regarding hospital facilities from August 18 to September 18 2020.

All correspondence between the clinical leaders group and CDHB executive leadership team staff members regarding hospital facilities from August 18 to September 18 2020

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Depreciation costs and board meeting minutes from 20 August 2020

  • What is the amount paid by the CDHB in depreciation costs for its building in the financial year 2019-20 and how does this compare to the average depreciation costs of the other 19 DHBs?
  • What is the estimated figure for 2020-21?
  • How much of this relates to building paid for by insurance money?
  • A copy of the minutes of the CDHB Board Meeting for 6.8.20 and when available for 20.8.20

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Information provided to EY for reports

Documentation of what was requested by EY from the Canterbury District Health Board (CDHB) for their most recent report on the CDHB, what was supplied to EY by the CDHB and documentation of any form of reconciliation between these 2 documents.

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Ernst Young Report 2019

  • Provide final future focused operational plan produced by EY into the CDHB co-commissioned by Canterbury DHB and MoH as mentioned in the July 2019 Board agenda.
  • Provide the executive management teams response to above.

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Board Minutes from 19 March 2020 and 16 July 2020

Board minutes, including the public-excluded sessions, from March 19 and July 16 2020.

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Correspondence regarding EY Report

All requests for reports by the board chair or any board member to EY since July 16, 2020
All reports provided to the board by EY since July 16, 2020.
All correspondence, including texts, emails, and conversations between Minister of Health Chris Hipkins and board chair Sir John Hansen from August 21-26.

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Cost of EY Report

Sir John Hansen has commissioned an external review/report. I’m concerned about this costly process coming at a time when he and the board are talking about cutting costs.
How much has the Ernst Young report that Sir John Hansen commissioned cost to date? What clinical experience or relevant health sector experience Sir John Hansen has?

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2019/20 Annual Plan

RE 2019/20 Annual Plan:

  1. Please provide all service review proposals sent to the Ministry of Health in the 2019/20 year.
  2. Please provide the outcome of each of these service reviews.
  3. Please advise which of the proposals went to the minister for approval, and what the outcome of that process was for each proposal.

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Emergency Board Meeting on 4 August 2020

Minutes from 4th August 2020 emergency board meeting.

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EY review June 2020

The Ernst Young EY review recently submitted to the CDHB Board.

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EY review June 2020

When were EY contracted to undertake that study, and when was it completed?
What was the cost to CDHB of that contract with EY?
Why did the CDHB not use its own staff to provide an explanation as to why staff costs " are a major driver of its operational deficit?"

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EY review June 2020

Copies of the Ernst Young (EY) reports on Canterbury DHB.

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Clinicians correspondence with Canterbury DHB Board during 2020

Communications/correspondence between the Canterbury DHB clinicians and Board over the last six months.

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Digital Maturity Assessments

Breakdown of Digital Maturity Assessments (DMAs) conducted by health organisation type DHB/PHO etc. Assessment results?

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Canterbury DHB Out-Patient Experience Survey – September 2019 to January 2020

The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.

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More informationDownload pdf (400KB)

Canterbury DHB In-Patient Experience Survey – September 2019 to January 2020

The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.

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More informationDownload pdf (300KB)

Department Performance Measure Results 2017-2019

The performance measure results of each department from September 2017 to September 2019 e.g. patient flow indicators.

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Canterbury DHB Serious Adverse Events Report 2018/19

A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.

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More informationDownload pdf (100KB)

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Page last updated: 28 April 2021

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