ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Planning

25 documents.

Transition of DHB to Health New Zealand

What happens to the DHB from the 1 July with the new Health NZ coming?

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More informationDownload pdf (300KB)

Integrated Pharmacy Services Agreement

Policies and documents relating to the Integrated Pharmacy Services Agreement.

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More informationDownload pdf (1MB)

Rural hospital closures

Transcript of all Canterbury DHB Board meetings with regards to the closure of rural hospitals in the Canterbury District.

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More informationDownload pdf (1MB)

Planned Care Services 2020-2023 Three Year Plan

  • A copy of your DHB’s Planned Care Three Year plan (the one that needed to be signed off by Ministry of Health in 2020).
  • The latest update on delivery of any existing or new community/general practice based initiatives under your DHB’s Three Year Plan

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More informationDownload pdf (2MB)

Canterbury DHB Annual Plans

CDHB Annual Plans: Would you please provide me with copies of those up to and including 2007/2008, either electronically or by hard copy mailed to my home address.

  • The CDHB's Annual Plan for 2019/20 (the Annual Plan for 2020/21 is not yet publicly available) states on page 1 that the Annual Plan "has been prepared to meet the requirements of the New Zealand Public Health and Disability Act, Crown Entities Act, Public Finance Act, and the expectations of the Minister of Health."
  • Please provide specific details of the sections and/or subsections of the three Acts which require DHBs to prepare Annual Plans.
  • Please provide specific details which give the Minister of Health the right to state what his or her expectations are of the CDHB - what is the legislative basis for such expectations?

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More informationDownload pdf (8MB)

Annual Plan 2020/2021 and Annual Report 2019/2020

  • With reference to OIA CDHB 10459 and CDHB 10397: When will the CDHB’s Annual Plan 2020/2021 be made available on the CDHB website?
  • What is the current status of the Annual Plan 2020/2021?
  • What is the current status of the CDHB’s Annual Report, including audited financial statements, for the year ended 30 June 2020 and when will this also be made available on the CDHB website?

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More informationDownload pdf (300KB)

2019/20 Annual Plan

RE 2019/20 Annual Plan:

  1. Please provide all service review proposals sent to the Ministry of Health in the 2019/20 year.
  2. Please provide the outcome of each of these service reviews.
  3. Please advise which of the proposals went to the minister for approval, and what the outcome of that process was for each proposal.

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More informationDownload pdf (500KB)

Agreements established between the Canterbury DHB and Ngāi Tahu

A copy of all memorandum(s) of understanding and or agreements established between the Canterbury District Health Board and Ngāi Tahu Iwi and the administrative event chronology timeline of such.

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More informationDownload pdf (2MB)

Clinicians correspondence with Canterbury DHB Board during 2020

Communications/correspondence between the Canterbury DHB clinicians and Board over the last six months.

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More informationDownload pdf (4MB)

Alunga Fo’ou: A New Path Canterbury District Health Board Pacific Plan 2020-2030

The Pacific Plan recognises our commitment as an organisation to work in partnership with Pacific communities and families to improve health outcomes and ensure our collective vision of “Prosperous and Healthy Pacific Families in Canterbury” is achieved.

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More informationDownload pdf (16MB)

Canterbury DHB Long Term Investment Plan, July 2019 – June 2029

The Canterbury DHB Long Term Investment Plan outlines our investment approach to meeting anticipated demand on the Canterbury Health System over the next ten years.

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More informationDownload pdf (11MB)

White Island incident: Impact on health services

Elective surgery impact post white island incident between 9 Dec and 1 Feb 2020

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More informationDownload pdf (700KB)

Capital expenditure 2009 – 2019

List and details of capital expenditure for the last ten years.

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More informationDownload pdf (300KB)

Cost of outsourced surgery June 2018 – January 2020

Cost of outsourcing surgery to private theatres from June 2018 to January 2020.

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More informationDownload pdf (500KB)

CREST

Documentation regarding the cost implications of the CREST proposal. Correspondence between DHB and Providers re CREST.

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More informationDownload pdf (10MB)

CDHB Risk Register

A copy of the current risk register for each DHB, and copies of any summary briefings, memos or correspondence related to the current risk register items.

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More informationDownload pdf (800KB)

Health response to terror attacks

Information about the health response to the terror attacks in Christchurch during March 2019.

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More informationDownload pdf (16MB)

Wellbeing recovery after mass shootings: information for the response to the Christchurch mosque attacks 2019

On Friday 15 March 2019, two mosques in Christchurch, New Zealand, were attacked by one shooter. To date, 51 people have died from their injuries. Forty-five people were hospitalised on the day of the shooting, and 118 people were treated or admitted by Canterbury DHB in relation to the incident (as at 7 May 2019). 

A rapid literature review undertaken suggests that mass shootings are more intensely traumatic than other disasters, but that the majority of those affected by mass shootings will be resilient.

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More informationDownload pdf (1MB)

Canterbury Wellbeing and Mental Health Recovery Plan

Copy of draft wellbeing and mental health plan to respond to the Christchurch Mosque attacks.

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More informationDownload pdf (5MB)

Canterbury DHB Strategic Plan

Is preparing strategic plan a statutory obligation. Please explain more detail on this issue.

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More informationDownload pdf (300KB)

Transport and road plan for Christchurch Hospital

The current and any proposed transport / road plan for Christchurch Hospital

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More informationDownload pdf (13MB)

MRI outsourcing, cost, staff numbers and machines available

The number of MRI examinations outsourced 1.10.2017 to 31.03.2018, the number of MRI MRTs employed as at 31.03.2018 and the...

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More informationDownload pdf (300KB)

Community Pharmacy Modelling and Planning

Current and proposed Community Pharmacy Services, scoping, modelling or planning documents.

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More informationDownload pdf (300KB)

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Page last updated: 11 August 2022

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