VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Policy

19 documents.

Legality of enforcement of wearing face masks

I see that you are not allowing visitors who won't or can't wear a face mask. I fully support this. How does this apply with the legality/ discrimination against those who have gained an official face covering exemption for a medical reason or disability. My request is for any legal opinions used by the CDHB in making this decision. I am wanting this information for my own research into this matter.

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More informationDownload pdf (2MB)

Transition of DHB to Health New Zealand

What happens to the DHB from the 1 July with the new Health NZ coming?

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More informationDownload pdf (300KB)

Mental Health policies and procedures

Policy, procedures, standards, statements and information on the diagnosis, treatment and provision of social supports for numerous mental disorders.

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More informationDownload pdf (1MB)

Media access to DHB premises

RE media access to DHB premises to interview staff and patients and take photos before COVID restrictions. Board's intentions for future regards media access under COVID.

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More informationDownload pdf (200KB)

Rural hospital closures

Transcript of all Canterbury DHB Board meetings with regards to the closure of rural hospitals in the Canterbury District.

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More informationDownload pdf (1MB)

COVID-19 vaccination status and access to healthcare

Policy regarding declining treatment or not being seen in relation to vaccination status.

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More informationDownload pdf (200KB)

Mask mandates for employees

Policies on Mask Mandates for Employees and contractors.

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More informationDownload pdf (200KB)

Information about OIA requests in 2021

OIA response times:

  1. From 1 January to 30 June 2021, how many OIA requests did your agency receive?
  2. From 1 January to 30 June 2021, what was the average OIA response time, in working days (including any extension time)?
  3. From 1 January to 30 June 2021, what was the longest OIA response time, in working days (including any extension time)?
  4. From 1 January to 30 June 2021, what percentage of OIAs required a time extension?
  5. From 1 January to 30 June 2021, what percentage of OIAs were refused?
  6. From 1 January to 30 June 2021, what percentage of OIAs were partially refused or redacted?

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More informationDownload pdf (300KB)

Disposal of body parts and human tissue

Disposal of post-operative and pathology body parts and tissue.

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OIA Policy, charges for OIA responses during 2020

  • Does your organisation have a policy or guidelines in relation to charging requestors for supplying information under the Official Information Act 1982?
  • If yes, please supply a written copy of the policy/guideline, including grounds for seeking costs for supplying information, charges for photocopying, scanning or other copying of information and the hourly rate for staff time in compiling requests?
  • If not, what does your organisation charge for photocopying, scanning or other copying of information and what is the hourly rate for staff time in compiling requests?
  • In the 12 months from 01 January 2020 to December 31, 2020:
    • How many requests for information under the Official Information Act did your organisation receive?
    • Of these, in how many was the requestor advised that they would incur charges for copying and staff time, or any other reason?
    • In how many of these, did the requestor pay the required charge for supplying of information?
    • In total, how much did your organisation receive in payments for supplying information under the OIA?
    • What were the largest 10 amounts paid by requestors in charges for fulfilling OIA requests?

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More informationDownload pdf (200KB)

Body parts returned to patients

The total number of body part items returned to patients by the DHB during the calendar years of 2020, 2019, and 2018, broken down by the specific type of body part (including but not limited to, body tissue, bones, organs, placentas/products of conception) returned each year.

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More informationDownload pdf (1MB)

Agreements established between the Canterbury DHB and Ngāi Tahu

A copy of all memorandum(s) of understanding and or agreements established between the Canterbury District Health Board and Ngāi Tahu Iwi and the administrative event chronology timeline of such.

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More informationDownload pdf (2MB)

Publication of policies, protocols and best practice documents

Publication of DHB Intranet policies, protocols, best practice documents to be published online. IANZ accreditation for Labs.

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More informationDownload pdf (400KB)

Policy relating to second opinions about pathology specimens

  • DHB policy on second opinions requested by a third party who is a medical practitioner currently involved in the medical care of the patient from whom the pathological material was original obtained.
  • in the event your DHB deviates from the RCPA policy, please explain why?

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More informationDownload pdf (300KB)

Storage of human tissue

Best Practice: Archiving, Storage, Biobanking of Human Tissue for Diagnostic Purposes.

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More informationDownload pdf (300KB)

Smokefree policies

Copies of smoke-free policies between the years 2000 - 2019.

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More informationDownload pdf (800KB)

Thyroid diagnosis, testing and treatment

Guidelines and or policy on thyroid diagnosis, testing and treatment issued / used / supported by the District Health Board.

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More informationDownload pdf (1.5MB)

CDHB Risk Register

A copy of the current risk register for each DHB, and copies of any summary briefings, memos or correspondence related to the current risk register items.

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More informationDownload pdf (800KB)

Climate change reports since 2017

Information since 1/1/2017 concerning climate change.

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More informationDownload pdf (6MB)

Showing 1-19 of 19 results, page 1 of 1.

Page last updated: 15 September 2022

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