VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Referrals

17 documents.

Wait times for Cancer treatment and surgery

Times patients wait to see a specialist, to have surgery or to start their cancer treatment.

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Cancer misdiagnosis and delayed diagnosis

  • How many people had a cancer misdiagnosis in 2017, 2018, 2019, 2020 and 2021?
  • How many people had a delayed diagnosis of cancer in 2017, 2018, 2019, 2020 and 2021?

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More informationDownload pdf (300KB)

Cervical screening backlog due to COVID-19

Cervical screening: Backlog of women who still need to be screened since first lockdown (COVID) in particular Maori and Pacific women.

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More informationDownload pdf (200KB)

Medical Oncology and Radiation Oncology referral wait times, staffing and capacity

30/11/2021 REVISED REQUEST: MEDICAL ONCOLOGY and Radiation Oncology -  ONLY Oncology Dept:

  • How many people who have been referred for a first specialist appointment for suspected cancer are waiting over the clinically recommended time frame?
  • What is the CDHB's maximum wait time target for cancer referrals?
  • How many people with diagnosed cancer are waiting to get a specialist appointment for treatment?
  • What is the CDHB doing to address  this?
  • What requests has the CDHB received from staff in the oncology department for additional staff to be recruited?
  • How was this responded to?

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More informationDownload pdf (200KB)

Declined gastro-intestinal department referrals

The percentage of patients that have been declined referrals from multiple internal and external requests for gastro-intestinal department (Multiple being more than 3 separate GP/Doctor referrals) 3/12/2021 time frame 1/1/2010-1/11/2021.

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More informationDownload pdf (200KB)

Orthopaedic surgery and related questions

17 questions: Orthopaedic surgery wait list, pain management, number of surgeons, support services for patients with spinal injury, prescription drug addiction, pain clinic. Suicides while waiting for surgery.

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More informationDownload pdf (300KB)

PET-CT referral suppliers

PET CT referral suppliers:

  1. Which PET CT suppliers do you use for your PET CT referrals?
  2. How are the tenders for these referrals accessed and when are they put out to tender?
  3. Are any of your PET CT referrals currently under contract with your suppliers and if so when are the contracts up for renewal?
  4. Are there any extra costs to the DHB for providing PET CT scans to patients, e.g. travel costs, accommodation?

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More informationDownload pdf (300KB)

Impact of Covid-19 lockdowns on cervical cancer treatment

The impact of Covid-19 lockdowns and restrictions on cervical cancer screenings and treatments.

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More informationDownload pdf (4MB)

PET CT Scans referrals for the last 3 years

  • How many PET CT scans have been referred per year the past 3 years? 
  • How many PET CT scans have been referred this year so far?
  • What percentage of the patients being referred are Maori? 
  • What is the average cost per PET CT scan referral?

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More informationDownload pdf (300KB)

Residential care access

  • How persons (under 50 yrs) apply for residential care, on the basis of early dementia diagnosis.
  • How persons (under 50yrs) apply for residential supported living type community homes.
  • Info about contracted providers of residential care and supported living homes, incl NGOs.

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More informationDownload pdf (2MB)

Medical Radiation Oncology referrals wait times

Total number of patients referred to and seen by Medical Oncology and Radiation Oncology specialities within specified time.

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More informationDownload pdf (300KB)

Referral pathways for DHBs

A copy of each referral pathway for each DHB region in New Zealand.

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More informationDownload pdf (300KB)

Guidelines to establish clinical threshold elective surgery

Guidelines information used to establish the clinical threshold for each of the five elective surgeries. Knee, hip, hernia, colonoscopy and laparoscopic cholecystectomy.

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More informationDownload pdf (800KB)

Current wait time regarding prostate cancer treatment

Current waiting time for: Referral from a GP for a prostate cancer initial consultation; for a follow up appointment for a prostate biopsy; for a post biopsy appointment to discuss results and treatment options and for a radical prostatectomy following the post biopsy appointment for persons with a confirmed prostate cancer diagnosis?

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More informationDownload pdf (800KB)

Prostate cancer wait times

Prostate Cancer: Current wait times: following referral from GP. Follow up appointment for prostate biopsy. Post biopsy appointment to discuss results. Radical prostatectomy following post biopsy appointment.

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More informationDownload pdf (1MB)

Wait time for patients referred with suspicion of cancer.

Average wait time for patients referred with high suspicion of cancer.

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More informationDownload pdf (500KB)

Number of people referred for gender reassignment hormone therapy

Request regarding the number of people referred to Canterbury DHB for gender reassignment hormone therapy.

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More informationDownload pdf (300KB)

Showing 1-17 of 17 results, page 1 of 1.

Page last updated: 13 June 2022

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