VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Staffing

129 documents.

Mental Healthcare workers

  1. How many mental health care workers are employed in the district?
  2. Can this please be broken down by psychiatrists, psychologists, counsellors, clinical social workers, mental health nurses or other mental health staff?
  3. How many vacant roles are there currently within the mental health team?
  4. What are the roles that need to be filled?
  5. What is the current average wait time for the first appointment with mental health services?
  6. What is the current average wait time to see a psychiatrist?
  7. How many people were seen by the district’s mental health services in 2021, and 2022 so far?
  8. Do you have a priority system in place to determine who needs to be seen most urgently?
  9. Could you outline the levels and the definitions that align with those priority levels?
  10. What is the district's definition of a mental health crisis?
  11. How much funding has been dedicated to districts' mental health services in the past five years?
  12. Of that total how much has been dedicated to child and adolescent mental health services (CAMHS)?

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Complaints of verbal sexual harassment from a patient towards another patient

  • How many complaints of verbal sexual harassment from a patient towards another patient Canterbury DHB/West Coast DHB has received in 2022, as well as the total number of complaints for this in 2021.
  • How many complaints of unwanted touch from a patient towards another patient Canterbury DHB/West Coast DHB has received in 2022, as well as the total number of complaints for this in 2021.
  • Can the number of complaints for both situations and years please be broken down by Grey Base Hospital, Christchurch Hospital, Christchurch Women’s Hospital and Ashburton Hospital.

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Tāngata Ora Our People Survey

Tāngata Ora | Our People Survey - Can you provide a breakdown of the survey by department?

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Mental health nursing vacancies

Te Whare Manaaki: Of the 32 nursing staff, how many have a minimum of two years experience on a forensics mental health unit? How many staff are currently off sick as a result of an assault injury?

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Staff who are working and knowingly have Covid-19

The number of front line medical staff including nurses, doctors and all hospital staff that the Ministry has in circulation who are currently working and knowingly have Covid-19 by the Ministry.
I would like this data for the months of Jan, Feb, March, April, May 2022.

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Communications and Public Relations Staff

For each financial year: 2017, 2018, 2019, 2020, 2021 and for the partial year of 2022 to date:

  • Number of FTE communications /media staff employed in each year (this includes all internal and external communications staff /content producers and social media staff).
  • The salary range paid to communications staff in each year.
  • Number of communications/media contractors used in each year.
  • Total sum paid to communications contractors in each year.
  • A breakdown of positions and numbers employed in each role (i.e. how many media advisors, senior media advisors, internal communications, managers, social media producers/managers).
  • How many media queries received in each year.
  • How many interview requests received in each year.
  • How many media interviews given,  and to which media organisations and when.
  • Total salary costs for communications staff each year.
  • In each year, how many communications staff paid a salary more than $100,000 per annum and $200,000 per annum.

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Unvaccinated staff

Staff currently employed by Canterbury DHB who are unvaccinated for COVID-19, according to the COVID-19 Public Health Response (Vaccinations) Order.

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Managing staff fatigue

  • Do you have a policy which instructs staff on how to manage fatigue?
  • How many times (if at all) have staff exceeded 75 hours work in a 7 day period?
  • If there are staff who have exceeded 75 hours work in a 7 day period, what position were they employed in?
  • What is the longest continuous time frame which staff could possibly work?
  • What position would staff in question 4 hold?

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PGY1 House Officers

1. The total number of PGY1 House Officer positions filled by the ACE matching system for each year between 2014 and 2022, and a breakdown of these by country of training of the candidate (e.g. New Zealand, Australia).

2. The total number of PGY1 House Officer positions filled in by NZREX graduates for each year between 2014 and 2022.

3. The total number of PGY1 House Officer positions filled in by candidates from a Comparable Health System (e.g. U.K., Ireland, U.S.A., Canada etc.) for each year between 2014 and 2022.

4. The total number of PGY1 House Officer positions that were available and advertised outside of the ACE matching system for each year between 2014 and 2022.

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Theatre nurse shortage

Theatre Nurse shortage (Vacancies vs illness). Effect on planned care.

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Effects of industrial actions May 2022

  1. How many appointments and surgeries were deferred as a result of the 24-hour strike on Monday May16?
  2. How many appointments and procedures were deferred or cancelled as a result of the 'work to rule' action on May 9-20?
  3. Of the affected procedures/surgeries - what kinds of surgeries - and did this include any cancer surgeries? If so, how many?

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MRT MECA bargaining information

MRT staffing, number of examinations, wait times.

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Senior Medical Officer Gastroenterologists appointed during 2020-2021

SMO Gastroenterologist appointments 1/4/2020 - 1/4/2022

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PGY1 job positions

  • Total number of PGY1 positions filled through ACE matching process from 2014-2020? Could you please provide me those numbers broken down by year.
  • Total number of PGY1 positions filled by NZREX doctors from 2014-2020? Numbers broken down by year?
  • Total number of PGY1 positions filled by IMGs from Comparable Health countries from 2014-2020?
  • Do you have any preference criteria for PGY1 job hiring candidates?
  • How does the DHB priorities NZREX candidates?
  • Is there any support program available for NZREX doctors to get the PGY1 jobs?

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Mental health staffing

  • Out of the total 627 budgeted nursing roles in Canterbury DHB's specialist mental services, how many staff members short of this total was the DHB in:
    • November 2021,
    • December 2021,
    • January 2022,
    • February 2022,
  • In Christchurch's forensic mental health unit, how many of the unit's total staff members have left the unit in the twelve months to January 2022?
  • In the 12 months to January 2022, how many staff members were physically assaulted by patients in the forensics unit?
  • Of these assaults, how many days did each staff member have to take off work?
  • How many of these assaults resulted in an ACC claim?
  • What is the total number of staff in Christchurch's crisis resolution team?
  • How many staff members in the crisis resolution team have left each year in the five years to 2021 (2016 - 2021)?

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Palliative care

Palliative care services provided by DHB / Costs / staffing.

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Orderly Health and Safety Representative

  • The name of the Orderly Health and Safety representative as at 26 April 2021
  • How long they had held that role, and
  • A description of the responsibilities of that role

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Cost of RMO locums in 2021

Amount paid to RMO locums hired through agencies or bureaus outside of the management of District Health Board (i.e. not including casual employees of the District Health Board) in the period 1 April 2020 to 31 March 2021 and 1 April 2021 to 31 October 2021.

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Orthopaedic surgery and related questions

17 questions: Orthopaedic surgery wait list, pain management, number of surgeons, support services for patients with spinal injury, prescription drug addiction, pain clinic. Suicides while waiting for surgery.

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Unpaid leave

Unpaid Leave - LWOP (Leave without Pay) for period longer than six months 2015-2021 YTD.

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Attention-deficit/hyperactivity disorder (ADHD)

  1. Do you diagnose ADHD for those under the age of 18, and for those over 18?
  2. If so, what is the process to getting a diagnosis, and who does the diagnosis? If not, please explain why not.
  3. What is the waiting list/average time frame to be diagnosed over the last 12 months? (for under and over 18)
  4. What support do you provide once they are diagnosed?
  5. Do you have the ability to cope with an ADHD person in crisis?
  6. What care is provided?

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Number of pharmacy staff (November 2021)

Pharmacists: headcount/FTE, Pharmacy Technicians headcount/FTE, Pharmacy Assistants headcount/FTE, resignations and pending resignations since 4/11/2020 broken down into pharmacists, pharmacy technicians and pharmacy assistants.

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Tier 1, 2, 3 Contractor pay rates

Over the last 5 years what are the names of contractors, who have worked for longer than one year, in a DHBs tier 1,2 or 3 management position, and what was the daily or weekly or year rate paid to each of these contractors?

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Community-based isolation quarantine plan

Copy of the community-based isolation and quarantine plan to respond to potential outbreaks of Covid-19

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Mental Health services post discharge

Mental Health:

  • Q10, How long does a vulnerable person remain in the system post discharge so they can access support quickly.
  • Q19, What risk/benefit model is

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Managed isolation and quarantine (MIQ) spending May 2020 to May 2021

Re CDHB 10636:

  • How much has CDHB spent on healthcare matters in MIQ facilities. $15,809,936 for year May 2020 to May 2021.
  • Can you provide me with a breakdown of these costs?
  • What was this money spent on? i.e. outside health professionals contracted in etc.

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Charity Hospital

Follow up to CDHB 10639:

Part 1: In the post-earthquake environment in Canterbury, the Charity Hospital offered its services to the CDHB, an offer that was declined. Would you please provide copies of CDHB minutes or extracts from those minutes at which this offer/s was discussed both internally and with Charity Hospital representatives and the specific reason/s why the offer/s were declined?

Part 2 (a) Is it the policy of the CDHB to discourage staff from volunteering at the Charity Hospital, instead preferring that they undertake contract work at private fee-charging hospitals? If so, would you please provide me with copies of documents which contain that policy.

Part 2 (b) Is it instead the policy of the CDHB to encourage staff to volunteer at the Charity Hospital and if so on what conditions? Would you please provide me with copies of documents which contain this information?

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Radiation therapists

Radiation therapists FTE and Headcount / vacancies, sick leave, oncology FSA as at 1/7/2021 / Wait list between FSA and first radiotherapy treatment. Numbers of hypofractionated treatments, normal and stereotactic treatments completed each month 20/21.

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Information about psychologists employed by Canterbury DHB

Psychologists: FTE/Headcount / Pay scales 1-9 / Pay scale 10 and above / Number of applications for merit progression and how many successful. 1/12/2019 - 30/6/2021

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Staff surveys

The latest two staff surveys relating to morale, job safety, security, bullying and harassment and similar from all departments.

  • In whatever format or formats it has been communicated to senior leadership.
  • And any resulting changes from leadership including emails to staff and/or unions.

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Emergency Department RMO staffing, patient volumes and presentations

RMO FTE on ED runs 2016 and 2021, ED patient volumes last five years, ED presentations January and June 2021 by time band and day.

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Senior Medical Officers (SMOs) availability, after-hours call hours

Provide the following information identified by Department/Specialty and by Hospital – that is, Christchurch, Hillmorton, Burwood, Princess Margaret, Ashburton Hospitals.

  • Availability Allowance.
  • Average after-hours call hours.
  • Call ratio.
  • Shift patterns (where they exist).
  • Recovery Time Agreements.
  • % of Non-Clinical time

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Charity Hospital (Christchurch)

With yet more reports appearing in The Press about the crisis that the CDHB is facing in the delivery of public healthcare, apart from surgical procedures being outsourced at considerable cost to the CDHB each year, given that Christchurch has New Zealand's first genuine charity hospital founded by Dr Bagshaw (St George's Hospital is a fee-charging society with charitable purposes while the Charity Hospital does not charge for its services),

  1. what involvement has the CDHB had with the Charity Hospital regarding the use of its facilities and volunteer surgeons? To answer that rhetorical question,
  2. would you please provide me with copies of all communications between the CDHB and the Charity Hospital from 2008 to 2021 regarding how the Charity Hospital might have assisted the CDHB in coping with its inability to provide surgical services.

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External contractors employed by Planning and Funding and IT departments

Can you please provide me with details of contractors/non FTE staff you have working under the funding and planning, and the IT department?
Function: gender date started at DHB date when IT account was setup, hourly rate P&F or IT M/F dd/mm/yyyy dd/mm/yyyy $xxx

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Crohn’s Disease

Total number of patients with Crohn's disease of ulcerative colitis to receive biologic treatments (infliximab, adalumimab) between 2016 and 2020 inclusive who were:

  • White New Zealander
  • Maori
  • Asian (Ideally separated into South Asian and East Asian)
  • Pacific Islanders by each ethnicity separately

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External contractors 2020-2021

The amount of money your department /organisation has spent on the hiring of external contractors in the 2020/2021 financial year.

Could you also provide details of every contract over $10,000, including who/ which firm was hired, to do what job, and over how long of a period.

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Covid Vaccination staff job description and details

  1. The Job Description of the person in charge (or employed within the Canterbury District Health Board) of the current and local (Canterbury region) Covid 19 Vaccination process.
  2. The Salary (also expenses) of the person in charge (or employed within the Canterbury District Health Board) of the current and local (Canterbury region) Covid 19 vaccination process

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Covid-19 treatment provided in managed quarantine

I request the following information relating to Managed Quarantine:

  • What treatment, if any, was given to these 'positive cases'?

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Psychometric testing during staff recruitment

The details of any psychometric testing undertaken as part of staff recruitment, training, resourcing or outsourcing - including as undertaken by outside recruitment firms.

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More informationDownload pdf (300KB)

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Page last updated: 5 October 2022

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